Boston hotels
citizenM Boston North Station
A 4-star citizenM Boston North Station at 70 Causeway Street — Freedom Trail at 0.7 km with a 8.8 headline from 6,337 reviews and dirty common areas named in the cons.
- 4-star (official classification)
- North Station / West End
- Independent — no chain recorded
- Nearest airport BOS
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for citizenM Boston North Station
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Booking direct? +1 617-861-4360 — we earn nothing from this one, and direct rates sometimes include breakfast or free cancellation that an aggregated rate does not.
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The verdict
Book citizenM Boston North Station if a 8.8 headline from 6,337 fits your tolerance — accept dirty common areas, unsatisfactory breakfast as named trade-offs.
Geography from the supplier table: Freedom Trail at 0.7 km; Harvard University (Cambridge) at 2.6 km; Fenway Park at 2.8 km; TD Garden at 0.05 km; Faneuil Hall / Quincy Market at 0.6 km. Location scores 9.8 out of 10.
The supplier rating is 8.8 out of 10 from 6,337 reviews, captured 13 December 2025. Cleanliness 8.3. Service 9.8. Pros name helpful staff, great location, modern rooms. Cons name dirty common areas, unsatisfactory breakfast, issues with amenities.
Filtered amenity facts include Fitness facilities, Fitness center, Restaurant, Bar, WiFi available, Free WiFi — we only cite what the seed lists.
Chain: none recorded. Check-in from 02:00 PM; check-out 11:00 AM.
Best for
- Travellers who want a 4-star with a 8.8 headline from 6,337 reviews
- Anyone comparing dated cleanliness and location category scores before booking
- Readers who will read named cons as carefully as the pros
Not for
- Anyone expecting a quoted nightly rate on this page
- Guests who will not accept named cons such as dirty common areas
- Anyone treating star class alone as a cleanliness guarantee
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 8.8/10 from 6,337 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at citizenM Boston North Station
Synthesised from published guest reviews, last run 13 December 2025. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for citizenM Boston North Station, captured on 2025-12-13. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience9.3 / 10Excellent
Overall experience rated positively despite some specific drawbacks.
- Location9.8 / 10Excellent
The hotel is conveniently located near subway stations and notable attractions.
- Cleanliness8.3 / 10Good
Reported dirtiness in bedding and bathrooms, with hair and urine stains mentioned.
- Service9.8 / 10Excellent
Staff received positive comments for being helpful and friendly.
- Room Quality8.8 / 10Excellent
Rooms described as modern and cute; however, some issues with hard beds and small bathrooms.
- Amenities8.3 / 10Good
Some amenities unavailable or unsatisfactory—broken lights and inadequate options for cooling drinks.
- Value for Money8.3 / 10Good
Several comments suggest the hotel is not worth the price paid, especially for breakfast.
- Food and Beverage7.8 / 10Good
Breakfast options criticized for quality; mixed feelings on the bar food.
Praised consistently
- Helpful staff
- Great location
- Modern rooms
Complained about consistently
- Dirty common areas
- Unsatisfactory breakfast
- Issues with amenities
citizenM Boston North Station in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Modern and Convenient Stay in the Heart of Boston
Stylish Accommodations: Enjoy air-conditioned rooms with a sleek design, equipped with a desk, TV, and free WiFi. Some rooms offer stunning city views.
On-Site Amenities: Unwind in the shared lounge, grab a drink at the bar, or savor a meal at the hotel's restaurant. Benefit from a 24-hour front desk, business center, and safety deposit box for your convenience.
Prime Location: Explore nearby attractions such as Boston North Station, TD Garden, and Freedom Trail. With Logan Airport just 5 km away, your travels are made easy.
Experience comfort and style at citizenM Boston North Station. Book now for an unforgettable stay!
Facilities
36 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Lift / Elevator
- Express check-in/check-out
- Bar
- Facilities for disabled guests
- Meeting/banquet facilities
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Wheelchair accessible
- Allergy-free room
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Security alarm
- Breakfast takeaway containers
- Key card access
Where it is, and what is near it
Address
70 Causeway StreetBoston 02114
United States
+1 617-861-4360
Check-in & check-out
- Check-in from
- 02:00 PM
- Check-out by
- 11:00 AM
Nearest points of interest
Straight-line distances from our hotel data provider, closest first. A walking route is usually a little longer than the number here.
| Place | Type | Distance |
|---|---|---|
| TD Garden | Entertainment | 50 m |
| North Station | Station | 100 m |
| Faneuil Hall / Quincy Market | Landmark | 600 m |
| Freedom Trail | Landmark | 700 m |
| New England Aquarium | Museum | 900 m |
| Boston Common | Park | 1.7 km |
| Harvard University (Cambridge) | Landmark | 2.6 km |
| Fenway Park | Entertainment | 2.8 km |
| Museum of Fine Arts, Boston | Museum | 3 km |
| Logan International Airport (BOS) | Airport | 5 km |
Where to stay in Boston — all 4 properties and the areas they sit in · Read the full Boston guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
citizenM Boston North Station vs The Revolution Hotel
Two Boston hotels from the same ingest sample — 4-star citizenM Boston North Station against 3-star The Revolution Hotel — compared on dated guest scores, not inventing rates or walks.
The other Boston hotels we cover
The Godfrey Hotel Boston
4-star · Downtown Crossing / Theatre District
A 4-star The Godfrey Hotel Boston at 505 Washington Street — Freedom Trail at 0.3 km with a 9 headline from 6,546 reviews and small room size named in the cons.
The Revolution Hotel
3-star · South End / Washington Street
A 3-star The Revolution Hotel at 40 Berkeley Street — Boston Common & Public Garden at 0.8 km with a 8.4 headline from 5,642 reviews and small room size named in the cons.
Hilton Boston Park Plaza
4-star · Park Plaza / Back Bay edge
A 4-star Hilton Boston Park Plaza at 50 Park Plaza — Boston Common at 0.3 km with a 8 headline from 6,292 reviews and breakfast food quality named in the cons.
citizenM Boston North Station — common questions
- How does citizenM Boston North Station score with guests?
- Our hotel data provider returns 8.8 out of 10 from 6,337 reviews as of 13 December 2025. Location 9.8/10. Cleanliness 8.3/10. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- How close is citizenM Boston North Station to Freedom Trail?
- Freedom Trail at 0.7 km on our hotel data provider’s figures. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- What time is check-in and check-out at citizenM Boston North Station?
- Check-in is from 02:00 PM and check-out is by 11:00 AM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is not listed among the facilities.
- What is near citizenM Boston North Station?
- Our hotel data provider records TD Garden at 50 m, North Station at 100 m, Faneuil Hall / Quincy Market at 600 m. Distances are straight-line from the property, so a walking route is usually a little longer.
- Which airport is nearest to citizenM Boston North Station?
- The supplier records BOS as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.