Contact and accountability
Contact TravelShifu
For editorial corrections, research questions, media enquiries and affiliate-disclosure issues, email [email protected]. Put the relevant page URL in the message.
Editorial corrections
Include the page URL, the exact statement you believe is wrong, the correction and a primary source. Material corrections are recorded on the affected page.
Read the corrections process →Press and research
Use the subject “Press enquiry”. State your outlet, deadline, requested data and whether you need a comment, methodology note, chart or interview.
Open the research and media centre →Privacy
Send privacy questions or data-protection complaints to [email protected]. Do not send unnecessary identity documents.
Privacy complaints procedure →Booking support
TravelShifu is an editorial comparison publisher and does not take bookings or hold customer funds. Contact the airline, hotel, insurer or booking provider shown on your confirmation for account, refund or itinerary support.
What not to send
Do not email payment-card numbers, passwords, passport scans, medical records or booking login details. A page URL and a concise description are normally enough for the first message.
TravelShifu is owned and operated by Elite Digital AI Solutions Ltd, registered in England & Wales, Company No. 17250017.