Cancún hotels
Adhara Hacienda Cancun
A 4-star Adhara Hacienda Cancun at Avenida Nader, 1 — Playa Delfines at 8 km with a 8.5 headline from 5,923 reviews and water quality issues named in the cons.
- 4-star (official classification)
- Downtown / Avenida Nader
- Independent — no chain recorded
- Nearest airport CUN
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Adhara Hacienda Cancun
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No nightly price is quoted anywhere on this page: we hold no live rate for this property, and a rate printed into a static page is wrong within hours. These links open each partner’s own Cancúnhotel search — search for “Adhara Hacienda Cancun” when you land. We link to the search rather than to a deep link because no per-property deep-link parameter has been verified for these programmes, and a link that quietly lands on the wrong hotel would be worse than one extra step. Trip.com is listed first because it is the partner we work with directly; if the property is not on it, Booking.com carries the widest inventory of the three. We may earn a commission from any of them, and that does not change what this page says about the hotel.
Booking direct? +52 998 881 6500 — we earn nothing from this one, and direct rates sometimes include breakfast or free cancellation that an aggregated rate does not.
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The verdict
Book Adhara Hacienda Cancun if a 8.5 headline from 5,923 fits your tolerance — accept water quality issues, location concerns as named trade-offs.
Geography from the supplier table: Playa Delfines at 8 km; Chichén Itzá at 180 km; La Isla Shopping Village at 6.5 km; Museo Maya de Cancún (Maya Museum) at 7 km; Isla Mujeres (ferry access at Puerto Juárez) at 11 km. Location scores 7.84 out of 10.
The supplier rating is 8.5 out of 10 from 5,923 reviews, captured 11 December 2025. Cleanliness 7.33. Service 9.3. Pros name attentive service, good breakfast, clean rooms. Cons name water quality issues, location concerns, some amenities showing age.
Filtered amenity facts include Swimming pool, Outdoor pool, Kids' pool, Fitness facilities, Fitness center, Restaurant — we only cite what the seed lists.
Chain: none recorded. Check-in from 03:00 PM; check-out 01:00 PM.
Best for
- Travellers who want a 4-star with a 8.5 headline from 5,923 reviews
- Anyone comparing dated cleanliness and location category scores before booking
- Readers who will read named cons as carefully as the pros
Not for
- Anyone expecting a quoted nightly rate on this page
- Guests who will not accept named cons such as water quality issues
- Anyone treating star class alone as a cleanliness guarantee
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 8.5/10 from 5,923 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Adhara Hacienda Cancun
Synthesised from published guest reviews, last run 11 December 2025. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Adhara Hacienda Cancun, captured on 2025-12-11. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience8.8 / 10Excellent
Overall, guests expressed a satisfactory experience, with many intending to return.
- Location7.8 / 10Good
Location received mixed feedback, with some being displeased about the surrounding area.
- Cleanliness7.3 / 10Good
Some reviews mention water quality issues and general cleanliness concerns.
- Service9.3 / 10Excellent
Many guests praised the attentive and friendly service of the staff.
- Room Quality8.8 / 10Excellent
Rooms were consistently noted as clean and comfortable with good amenities.
- Amenities8.3 / 10Good
General satisfaction with amenities like the pool and breakfast, despite some mentions of aging facilities.
- Value for Money8.8 / 10Excellent
Guests generally felt they received good value for the price, especially with the breakfast.
- Food and Beverage8.8 / 10Excellent
Multiple positive mentions of the breakfast quality and variety.
Praised consistently
- Attentive service
- Good breakfast
- Clean rooms
Complained about consistently
- Water quality issues
- Location concerns
- Some amenities showing age
Adhara Hacienda Cancun in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Convenient Location
Situated in the heart of Cancun, the Adhara Hacienda Cancun offers easy access to popular sites and provides a free shuttle service to the beach, ensuring a seamless vacation experience.
Modern Amenities
With complimentary Wi-Fi, a gift shop, a fitness centre, and an outdoor swimming pool, guests at the Adhara Hacienda Cancun can enjoy a range of thoughtful amenities that enhance their stay.
On-Site Dining
Indulge in a culinary journey at Adhara Grill, the hotel's restaurant that serves up a delectable mix of Mexican and international cuisine for breakfast, lunch, and dinner, promising a delightful dining experience during your stay.
Experience the perfect blend of convenience, comfort, and culinary delights at Adhara Hacienda Cancun. Book now for an unforgettable stay!
Facilities
82 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Business center
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Packed lunches
- Non-smoking throughout
- Private parking
- Outdoor pool
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Special diet menus - on request
- Snack bar
- Kids' outdoor play equipment
- Vending machine - drinks
- Vending machine - snacks
- Kid-friendly buffet
- Public Bath
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Shallow end
- Kids' pool
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
Where it is, and what is near it
Address
Avenida Nader, 1Cancún 77500
Mexico
+52 998 881 6500
Check-in & check-out
- Check-in from
- 03:00 PM
- Check-out by
- 01:00 PM
Nearest points of interest
Straight-line distances from our hotel data provider, closest first. A walking route is usually a little longer than the number here.
| Place | Type | Distance |
|---|---|---|
| Parque de las Palapas | Park | 300 m |
| Central de Autobuses ADO (Cancún bus terminal) | Station | 600 m |
| Mercado 28 (handicraft market) | Shopping | 1 km |
| La Isla Shopping Village | Shopping | 6.5 km |
| Museo Maya de Cancún (Maya Museum) | Museum | 7 km |
| Playa Delfines | beach | 8 km |
| Isla Mujeres (ferry access at Puerto Juárez) | nature | 11 km |
| Museo Subacuático de Arte (MUSA) | Museum | 12 km |
| Cancún International Airport (CUN) | Airport | 16 km |
| Chichén Itzá | Landmark | 180 km |
Where to stay in Cancún — all 4 properties and the areas they sit in · Read the full Cancún guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Adhara Hacienda Cancun vs Beachscape Kin Ha Villas & Suites
Two Cancún hotels from the same ingest sample — 4-star Adhara Hacienda Cancun against 4-star Beachscape Kin Ha Villas & Suites — compared on dated guest scores, not inventing rates or walks.
The other Cancún hotels we cover
Beachscape Kin Ha Villas & Suites
4-star · Hotel Zone mid-strip
A 4-star Beachscape Kin Ha Villas & Suites at Boulevard Kukulcan Km 8.5 Zona Hotelera — no POI rows with a 8.4 headline from 4,025 reviews and occasional check-in delays named in the cons.
The Westin Cancun Resort & Spa
4-star · Hotel Zone south
A 4-star The Westin Cancun Resort & Spa at Boulevard Kukulcan KM 20 — Chichén Itzá (Mayan Ruins) at 180 km with a 8.2 headline from 4,070 reviews and high restaurant prices named in the cons.
The Grand Oasis Cancun - All Inclusive
4-star · Hotel Zone mid-strip
A 4-star The Grand Oasis Cancun - All Inclusive at Boulevard Kukulcan Km 16.5 Lote 45 46 y 47 Zona Hotelera — no POI rows with a 6.4 headline from 5,560 reviews and dirty beaches, uncollected sargazo and old/unclean towels named in the cons.
Adhara Hacienda Cancun — common questions
- How does Adhara Hacienda Cancun score with guests?
- Our hotel data provider returns 8.5 out of 10 from 5,923 reviews as of 11 December 2025. Location 7.84/10. Cleanliness 7.33/10. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- How close is Adhara Hacienda Cancun to Playa Delfines?
- Playa Delfines at 8 km on our hotel data provider’s figures. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- What time is check-in and check-out at Adhara Hacienda Cancun?
- Check-in is from 03:00 PM and check-out is by 01:00 PM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- What is near Adhara Hacienda Cancun?
- Our hotel data provider records Parque de las Palapas at 300 m, Central de Autobuses ADO (Cancún bus terminal) at 600 m, Mercado 28 (handicraft market) at 1 km. Distances are straight-line from the property, so a walking route is usually a little longer.
- Which airport is nearest to Adhara Hacienda Cancun?
- The supplier records CUN as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.