Cartagena hotels
Las Americas Casa de Playa
A four-star on the Anillo Vial at Cielo Mar — ocean-front location score 9.87, multiple pools and spa — with cleanliness and room quality scores that undercut the 8.6 headline.
- 4-star (official classification)
- Cielo Mar Beach
- Grupo hotelero las Américas
- Nearest airport CTG
Written by the TravelShifu editorial team · last checked
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Las Americas Casa de Playa
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Booking direct? +57 605 6724242 — we earn nothing from this one, and direct rates sometimes include breakfast or free cancellation that an aggregated rate does not.
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The verdict
Book it for the beach pin and pool-heavy amenities; accept dirty rooms and maintenance issues as part of the deal — location scores 9.87 while cleanliness sits at 7.36.
There are no POI distance rows in our seed. Guest sentiment calls it a beautiful property right in the ocean; location scores 9.87 out of 10 — the strongest category. The Anillo Vial, Sector Cielo Mar address is a mainland beach resort, not a walled-city walk.
The supplier rating is 8.6 out of 10 from 126 reviews, captured 8 January 2026. Service scores 9.33; amenities 9.35; overall experience 9.43; value 8.81. Cleanliness is 7.36 and room quality 6.82 — the clear weak links — with poor cleanliness, room quality issues and inconsistent service named in the highlights. Food and beverage is 7.86 with food-quality criticism.
Facilities include a full-service spa, fitness centre, sauna, steam room, arcade/game room, supervised childcare, area shuttle (surcharge) and conference space. Breakfast is available for a surcharge. Golfing is nearby.
Pros name great location, friendly staff and multiple amenities. Cons name poor cleanliness, inconsistent service and room quality issues. The headline 8.6 and the 7.36 cleanliness score tell different stories — we show both.
Best for
- Families who want pools and beach access without a five-star badge
- Travellers who will be out on the sand all day and mostly need the location pin
- Anyone who prioritises amenities (9.35) and location (9.87) over room polish
Not for
- Guests who will not risk a 7.36 out of 10 cleanliness score — dirty rooms are a named con
- Anyone who needs walled-city evenings — this is Cielo Mar, a transfer from centro
- Travellers who expect consistent front-desk service — rudeness is named alongside attentive praise
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 8.6/10 from 126 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Las Americas Casa de Playa
Synthesised from published guest reviews, last run 8 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Las Americas Casa de Playa, captured on 2026-01-08. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience9.4 / 10Excellent
The average sentiment overall is good, though some guests expressed significant dissatisfaction.
- Location9.9 / 10Excellent
Beautiful property right in the ocean; location praised in the reviews.
- Cleanliness7.4 / 10Good
The review mentions dirty and poorly maintained rooms, indicating low cleanliness.
- Service9.3 / 10Excellent
Some reviews highlight attentive service, but others mention rudeness at the front desk.
- Room Quality6.8 / 10Mixed
Reviews indicate issues with room maintenance and comfort.
- Amenities9.3 / 10Excellent
Positive mentions of multiple pools and activities available.
- Value for Money8.8 / 10Excellent
Mixed reviews on quality vs price, slightly lower due to poor experiences.
- Food and Beverage7.9 / 10Good
Food quality received some criticism; some reviews found it poor.
Praised consistently
- Great location
- Friendly staff
- Multiple amenities
Complained about consistently
- Poor cleanliness
- Inconsistent service
- Room quality issues
Las Americas Casa de Playa in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Escape to paradise at Las Americas Casa de Playa, where luxury meets relaxation in the heart of Cartagena.
Revitalize Yourself
Indulge in our luxurious spa, offering a selection of rejuvenating massages, body treatments, and facials, designed to pamper you from head to toe.
Endless Recreation
Dive into fun at our two outdoor swimming pools, challenge friends on our outdoor tennis courts, or enjoy a thrilling ride down our exhilarating waterslide – the perfect adventure awaits every guest!
Culinary Delights
Savor delicious meals at Mesón de Don Cristóbal, our beachfront restaurant, or unwind at one of our bars with refreshing cocktails. Enjoy buffet breakfasts crafted for a perfect start to your day!
Don't miss out on the chance to experience this exceptional getaway – book your stay at Las Americas Casa de Playa today!
Facilities
47 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Meeting rooms
- Full-service spa
- Fitness facilities
- Area shuttle (surcharge)
- Arcade/game room
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Supervised childcare/activities
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Conference space
- Golfing nearby
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Smoke-free property
- Wedding services
- Pool umbrellas
- Ecotours nearby
- Tours/ticket assistance
- Wheelchair accessible parking
- Waterslide
- Conference center
- Snack bar/deli
- Turkish bath/Hammam
- Miniature golf on site
- Playground on site
- Tennis lessons on site
- Free self parking
- Beach cabanas (surcharge)
- Banquet hall
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
Where it is, and what is near it
Address
Anillo Vial Sector Cielo Mar, Cartagena, Bolivar, 130001Cartagena 130001
Colombia
+57 605 6724242
Check-in & check-out
- Check-in from
- 03:00 PM
- Latest arrival
- 05:00 PM
- Check-out by
- 12:00 PM
Nearest points of interest
Our supplier lists no landmark distances for this property — not zero landmarks nearby, simply no measured distances on file. Rather than estimate them from the coordinates, we leave it blank: the address above and the map are the reliable guide, and our Cartagena area notes cover what is worth walking to.
Where to stay in Cartagena — all 4 properties and the areas they sit in · Read the full Cartagena guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Sofitel Barú Cartagena vs Las Américas Casa de Playa
Island luxury against mainland Cielo Mar — a five-star private beach on Barú against a four-star ocean-front resort on the Anillo Vial.
The other Cartagena hotels we cover
Charleston Santa Teresa Cartagena
5-star · Walled City & Santa Teresa
A five-star at Plaza de Santa Teresa — walled-city address, spa and fitness listed, exceptional cleanliness and staff scores — with ongoing renovations named as the main con.
Hotel Caribe by Faranda Grand, a member of Radisson Individuals
5-star · Historic Port & Centro Edge
A five-star Faranda Grand on Carrera 1a — free breakfast, spa, pools and gardens — with strong staff praise and room scores that lag the headline 8.6 out of 10.
Sofitel Barú Cartagena
5-star · Barú Island & Private Beach
A five-star Sofitel on Barú — private beach, full-service spa, Turkish bath and free valet parking — with category guest scores in the high nines and a zero supplier-rating placeholder in our seed.
Las Americas Casa de Playa — common questions
- Is Las Américas Casa de Playa good for families?
- On facilities, yes — supervised childcare, multiple pools and a spa are listed, and amenities score 9.35 out of 10. On rooms, read the caveat: room quality is 6.82 out of 10 with maintenance and comfort issues named, from 126 reviews as of 8 January 2026.
- How does it compare with Sofitel Barú?
- Different band and island. Sofitel is a five-star private beach on Barú with a zero supplier placeholder but high category scores; Las Américas is a four-star Cielo Mar resort with a usable 8.6 headline and weaker room scores. Full comparison: /hotels/cartagena/compare/sofitel-baru-cartagena-vs-las-americas-casa-de-playa.
- What time is check-in and check-out at Las Americas Casa de Playa?
- Check-in is from 03:00 PM and check-out is by 12:00 PM, with the latest accepted arrival at 05:00 PM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- Which airport is nearest to Las Americas Casa de Playa?
- The supplier records CTG as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.