Chicago hotels
Chicago South Loop Hotel
A 3-star Chicago South Loop Hotel at 11 West 26th Street — no POI rows with a 8 headline from 4,228 reviews and cleanliness issues named in the cons.
- 3-star (official classification)
- South Loop
- Independent — no chain recorded
- Nearest airport ORD
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
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Booking direct? +1 312-225-7000 — we earn nothing from this one, and direct rates sometimes include breakfast or free cancellation that an aggregated rate does not.
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The verdict
Book Chicago South Loop Hotel if a 8 headline from 4,228 fits your tolerance — accept cleanliness issues, room maintenance problems as named trade-offs.
This seed has no POI distance rows for Chicago South Loop Hotel, so we do not invent landmark kilometre claims. Location still scores 8.84 out of 10 in guest analysis.
The supplier rating is 8 out of 10 from 4,228 reviews, captured 9 January 2026. Cleanliness 6.33. Service 8.8. Pros name affordable, good location, polite staff. Cons name cleanliness issues, room maintenance problems.
Filtered amenity facts include Fitness facilities, Fitness center, Parking, Free Parking, Private parking, Accessible parking — we only cite what the seed lists.
Chain: none recorded. Check-in from 03:00 PM; check-out 11:00 AM.
Best for
- Travellers who want a 3-star with a 8 headline from 4,228 reviews
- Anyone comparing dated cleanliness and location category scores before booking
- Readers who will read named cons as carefully as the pros
Not for
- Anyone who needs verified landmark pins — none in this seed
- Guests who will not accept named cons such as cleanliness issues
- Anyone treating star class alone as a cleanliness guarantee
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 8.0/10 from 4,228 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Chicago South Loop Hotel
Synthesised from published guest reviews, last run 9 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Chicago South Loop Hotel, captured on 2026-01-09. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience8.3 / 10Good
Overall experiences were mixed but generally positive; a couple of standout issues were mentioned.
- Location8.8 / 10Excellent
The location is praised for its access to events and transportation.
- Cleanliness6.3 / 10Mixed
Multiple guests reported issues with cleanliness, including dirty rooms and poor maintenance.
- Service8.8 / 10Excellent
Staff were resourceful and polite, but some experiences varied.
- Room Quality6.8 / 10Mixed
Several guests mentioned problems with heating and cleanliness in the rooms.
- Amenities7.3 / 10Good
General amenities received mixed reviews; some guests appreciated the spa tub, but others found the basics lacking.
- Value for Money9.3 / 10Excellent
Guests commented on the affordable price relative to their experiences.
- Food and Beverage8.3 / 10Good
No specific complaints about food and beverage, rated standard.
Praised consistently
- Affordable
- Good location
- Polite staff
Complained about consistently
- Cleanliness issues
- Room maintenance problems
Chicago South Loop Hotel in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Convenient Location
Located just 3 minutes’ drive from McCormick Place Convention Center, Chicago South Loop Hotel is the ideal choice for both business and leisure travelers looking for a central location in the city.
Luxurious Amenities
Indulge in luxury with rooms featuring a spa bath, flat-screen TV, and iPod docking station. Take advantage of on-site spa services at Kimberly Coleman Salon and stay active at the fitness center.
Nearby Attractions
Explore popular attractions such as Museum Campus, U.S. Cellular Field, and Millennium Park, all just a short drive away from the hotel.
Experience the best of Chicago at Chicago South Loop Hotel - book now for a memorable stay!
Facilities
48 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Room service
- Business center
- Heating
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Meeting/banquet facilities
- Non-smoking throughout
- Private parking
- Private check-in/check-out
- Daily housekeeping
- Accessible parking
- Wheelchair accessible
- ATM/cash machine on site
- Vending machine - drinks
- Toilet with grab rails
- Vending machine - snacks
- Picnic area
- Coffee Shop on site
- Visual aids: Braille
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Security alarm
- Key card access
Where it is, and what is near it
Address
11 West 26th StreetChicago 60616
United States
+1 312-225-7000
Check-in & check-out
- Check-in from
- 03:00 PM
- Latest arrival
- 12:00 AM
- Check-out by
- 11:00 AM
Nearest points of interest
Our supplier lists no landmark distances for this property — not zero landmarks nearby, simply no measured distances on file. Rather than estimate them from the coordinates, we leave it blank: the address above and the map are the reliable guide, and our Chicago area notes cover what is worth walking to.
Where to stay in Chicago — all 4 properties and the areas they sit in · Read the full Chicago guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Chicago South Loop Hotel vs Sonesta ES Suites Chicago Downtown Magnificent Mile Medical
Two Chicago hotels from the same ingest sample — 3-star Chicago South Loop Hotel against 3-star Sonesta ES Suites Chicago Downtown Magnificent Mile Medical — compared on dated guest scores, not inventing rates or walks.
The other Chicago hotels we cover
HI Chicago Hostel
3-star · Loop & Wacker
A 3-star HI Chicago Hostel at 24 E Ida B Wells Drive — no POI rows with a 8.5 headline from 12,676 reviews and lack of cleanliness in shared bathrooms named in the cons.
River Hotel
4-star · Loop & Wacker
A 4-star River Hotel at 75A East Wacker Drive — Millennium Park (Cloud Gate / 'The Bean') at 1 km with a 8.3 headline from 9,339 reviews and room cleanliness issues named in the cons.
Sonesta ES Suites Chicago Downtown Magnificent Mile Medical
3-star · Magnificent Mile / Walton
A 3-star Sonesta ES Suites Chicago Downtown Magnificent Mile Medical at 201 East Walton Place — Millennium Park (Cloud Gate / The Bean) at 2.3 km with a 8.2 headline from 4,066 reviews and cleanliness issues named in the cons.
Chicago South Loop Hotel — common questions
- How does Chicago South Loop Hotel score with guests?
- Our hotel data provider returns 8 out of 10 from 4,228 reviews as of 9 January 2026. Location 8.84/10. Cleanliness 6.33/10. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- How close is Chicago South Loop Hotel to the main sights?
- We cannot quote kilometre figures — this hotel has no POI rows in the ingest. Location scores 8.84 out of 10 from 4,228 reviews as of 9 January 2026. Plan walks on a map before you book around a tight itinerary.
- What time is check-in and check-out at Chicago South Loop Hotel?
- Check-in is from 03:00 PM and check-out is by 11:00 AM, with the latest accepted arrival at 12:00 AM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- Which airport is nearest to Chicago South Loop Hotel?
- The supplier records ORD as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.