Copenhagen hotels
Comwell Copenhagen Portside Dolce by Wyndham
A four-star Dolce by Wyndham on Alexandriagade — location 10 out of 10 with metro praise, Tivoli 3 km — with fitness listed and cleanliness plus booking inflexibility as the named cons.
- 4-star (official classification)
- Nordhavn Portside
- Dolce Hotels & Resorts
- Nearest airport CPH
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Comwell Copenhagen Portside Dolce by Wyndham
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Should you book this hotel?
The verdict
Book it for Portside metro access, fitness kit and service scores; accept that Nyhavn is 3.5 km away and that mould, thin walls and inflexible booking policies appear in the guest analysis.
This is a different Copenhagen map. our hotel data provider puts Christiania at 1.8 km, Tivoli and København H at 3 km, Strøget at 3.1 km and Nyhavn at 3.5 km. Location still scores a flat 10 out of 10 with prose naming metro access — the pin is modern Portside, not postcard Nyhavn.
The supplier rating is 8.7 out of 10 from 20,000 reviews, captured 18 December 2025 — the highest headline in this sample. Service scores 9.5 with helpful staff praised and reservation-communication complaints in the same breath; overall experience 9.03. Cleanliness 8.03 names black mould and inconsistent cleaning; room quality 8.04 names temperature and thin walls; food and beverage 7.98 is the softest category with mixed breakfast notes. Inflexible booking policies appear in the cons.
Facilities favour an upscale business stay: fitness centre, parking, parking garage, restaurant, bar, family rooms, pets allowed and snack bar are listed.
CPH airport is 9.5 km. Check-in from 03:00 PM until midnight; check-out 11:00 AM. Chain: Dolce Hotels & Resorts.
Best for
- Business and family travellers who want fitness and parking at four-star class
- Anyone who prioritises a flat 10 location score and metro access over Nyhavn doorstep walks
- Travellers comparing Portside practicality against harbour five-star rates
Not for
- Guests who need Nyhavn on the doorstep — 3.5 km on our figures; Admiral is 0.2 km
- Anyone who will not risk cleanliness complaints including mould — explicitly named
- Travellers who need flexible booking policies — inflexibility is a named con
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 8.7/10 from 20,000 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Comwell Copenhagen Portside Dolce by Wyndham
Synthesised from published guest reviews, last run 18 December 2025. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Comwell Copenhagen Portside Dolce by Wyndham, captured on 2025-12-18. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience9.0 / 10Excellent
General satisfaction with location and comfort, despite some issues.
- Location10.0 / 10Excellent
Excellent location near metro station and good access to the city.
- Cleanliness8.0 / 10Good
Issues with black mold and inconsistent room cleaning noted in reviews.
- Service9.5 / 10Excellent
Staff were helpful and friendly, but there were complaints about communication regarding reservations.
- Room Quality8.0 / 10Good
Mention of room issues such as temperature and thin walls; however, some rooms were described positively.
- Amenities8.5 / 10Good
Basic amenities were noted as limited, such as no fridge and basic toiletries.
- Value for Money8.5 / 10Excellent
Expectation of better value for 4-star service, but location compensated for some shortcomings.
- Food and Beverage8.0 / 10Good
Breakfast received mixed reviews; some guests found it lacking in quality.
Praised consistently
- Great location
- Helpful staff
Complained about consistently
- Cleanliness issues
- Inflexible booking policies
Comwell Copenhagen Portside Dolce by Wyndham in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Luxurious Amenities and Services
Comwell Copenhagen Portside Dolce by Wyndham offers a range of luxurious amenities and services to ensure a comfortable stay. From a fitness centre and garden to a shared lounge and restaurant, guests can enjoy top-notch facilities during their visit.
Modern and Comfortable Rooms
The 4-star hotel boasts air-conditioned rooms equipped with free WiFi, private bathrooms, flat-screen TVs, and cozy seating areas. With bed linen and towels provided, guests can relax in style and convenience.
Convenient Location and Nearby Attractions
Situated in Copenhagen, the hotel is conveniently located near Svanemolle Beach and Parken Stadium, offering guests easy access to popular attractions. With the airport just 11 km away, the hotel provides a perfect base for exploring the city.
Book your stay at Comwell Copenhagen Portside Dolce by Wyndham now to experience luxury and convenience at its best.
Facilities
66 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Garden
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Accessible parking
- Shared lounge/TV area
- Board games/puzzles
- Parking garage
- Special diet menus - on request
- Allergy-free room
- Kid meals
- Snack bar
- Lockers
- Electric vehicle charging station
- Outdoor furniture
- Wine/champagne
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Face masks for guests available
- Delivered food - securely covered
- Breakfast takeaway containers
- Key card access
- Themed dinner nights
Where it is, and what is near it
Address
Alexandriagade 1Copenhagen 2150
Denmark
+45 35 27 21 50
Check-in & check-out
- Check-in from
- 03:00 PM
- Latest arrival
- 12:00 AM
- Check-out by
- 11:00 AM
Nearest points of interest
Straight-line distances from our hotel data provider, closest first. A walking route is usually a little longer than the number here.
| Place | Type | Distance |
|---|---|---|
| Freetown Christiania | District | 1.8 km |
| Tivoli Gardens | Entertainment | 3 km |
| Copenhagen Central Station (København H) | Station | 3 km |
| Strøget (central shopping street) | Shopping | 3.1 km |
| Rosenborg Castle (and King's Garden) | Museum | 3.2 km |
| Nyhavn | District | 3.5 km |
| Amalienborg Palace | Landmark | 3.8 km |
| The Little Mermaid (Den Lille Havfrue) | Landmark | 4.5 km |
| Copenhagen Airport (Kastrup) | Airport | 9.5 km |
Where to stay in Copenhagen — all 4 properties and the areas they sit in · Read the full Copenhagen guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Admiral Hotel Copenhagen vs Comwell Copenhagen Portside Dolce by Wyndham
Five-star Toldbodgade harbour heritage against four-star Nordhavn Portside — whether Nyhavn on the doorstep beats metro access, fitness and a higher headline.
The other Copenhagen hotels we cover
Admiral Hotel Copenhagen
5-star · Nyhavn & harbour Indre By
A five-star on Toldbodgade — Nyhavn 0.2 km, Opera 0.3 km — with heritage architecture praise and inconsistent service plus room-size limits as the named trade-offs.
Generator Copenhagen
3-star · Indre By — Adelgade & Borgergade
A three-star Generator on Adelgade — central location score 9.22 from 17,525 reviews, with cleanliness 6.71 and small rooms as the named trade-offs and no POI rows in the seed.
Wakeup Copenhagen - Borgergade
2-star · Indre By — Adelgade & Borgergade
A two-star Wakeup on Borgergade — Strøget 0.5 km, Nørreport 0.4 km — with strong service scores and cleanliness, small rooms and high prices as the named cons.
Comwell Copenhagen Portside Dolce by Wyndham — common questions
- Is Comwell Portside too far from the centre?
- For Nyhavn and Strøget doorstep stays, yes — 3.5 km and 3.1 km on our hotel data provider’s figures. Guest analysis still scores location 10 out of 10 for metro access from 20,000 reviews as of 18 December 2025.
- Does it have a gym?
- Yes — fitness facilities and a fitness centre are listed, along with restaurant, bar and parking garage. That is the clearest amenity edge over Admiral in this sample.
- What time is check-in and check-out at Comwell Copenhagen Portside Dolce by Wyndham?
- Check-in is from 03:00 PM and check-out is by 11:00 AM, with the latest accepted arrival at 12:00 AM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- What is near Comwell Copenhagen Portside Dolce by Wyndham?
- Our hotel data provider records Freetown Christiania at 1.8 km, Tivoli Gardens at 3 km, Copenhagen Central Station (København H) at 3 km. Distances are straight-line from the property, so a walking route is usually a little longer.
- Which airport is nearest to Comwell Copenhagen Portside Dolce by Wyndham?
- The supplier records CPH as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.