Copenhagen hotels
Wakeup Copenhagen - Borgergade
A two-star Wakeup on Borgergade — Strøget 0.5 km, Nørreport 0.4 km — with strong service scores and cleanliness, small rooms and high prices as the named cons.
- 2-star (official classification)
- Indre By — Adelgade & Borgergade
- Arp-Hansen Hotel Group
- Nearest airport CPH
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Wakeup Copenhagen - Borgergade
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The verdict
Book it for a measured centro pin and friendly staff; accept small rooms, cleanliness gaps including bathroom mould, and value complaints — the 8.0 headline is not a spotless story.
The pin suits first-time walking maps. Nørreport 0.4 km, Strøget 0.5 km, Rosenborg and King’s Garden 0.6 km, Tivoli 0.9 km, Nyhavn 1 km, Christiansborg 0.9 km. Location scores 9.15 out of 10 — central without claiming Toldbodgade harbour glamour.
The supplier rating is 8.0 out of 10 from 20,000 reviews, captured 8 January 2026 — matching Generator’s headline with a larger sample. Service scores 9.11 with friendly staff named; amenities 8.13 and food and beverage 8.14 are satisfactory with breakfast praised. Cleanliness 7.14 names mould in bathrooms and unclean rooms; room quality 7.1 names size; value for money 7.09 carries high-price-for-quality complaints.
Facilities are practical: parking, parking garage, restaurant, family rooms, bar and snack bar are listed — no fitness centre in the filtered amenity facts. Pets are not listed as allowed.
CPH airport is 8.1 km. Check-in from 03:00 PM; check-out 11:00 AM. Chain: Arp-Hansen Hotel Group.
Best for
- Budget travellers who want Strøget and Nørreport on measured distances
- Anyone who prioritises service scores (9.11) over a higher star class
- First-time visitors building days around Indre By walks
Not for
- Guests who will not risk bathroom mould or unclean rooms — both are named
- Anyone who needs large rooms — small size is a named con
- Travellers with pets — pets are not listed as allowed; Generator lists pets allowed
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 8.0/10 from 20,000 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Wakeup Copenhagen - Borgergade
Synthesised from published guest reviews, last run 8 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Wakeup Copenhagen - Borgergade, captured on 2026-01-08. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience8.1 / 10Good
Overall experience rated positively, though some guests had significant issues during their stay.
- Location9.2 / 10Excellent
The location is consistently praised for its convenience and accessibility.
- Cleanliness7.1 / 10Good
Multiple reviews mention cleanliness issues, including mold in the bathroom and unclean rooms.
- Service9.1 / 10Excellent
Many reviews highlight positive interactions with staff, mentioning their friendliness and helpfulness.
- Room Quality7.1 / 10Good
Some complaints about room size and cleanliness, indicating mixed satisfaction.
- Amenities8.1 / 10Good
Amenities are generally considered satisfactory, though some guests mentioned limited options.
- Value for Money7.1 / 10Good
Some reviews express dissatisfaction with pricing relative to the quality provided.
- Food and Beverage8.1 / 10Good
Breakfast options received positive feedback, despite some complaints on variety.
Praised consistently
- Great location
- Friendly staff
- Comfortable ambiance
Complained about consistently
- Cleanliness issues
- Small room size
- High prices
Wakeup Copenhagen - Borgergade in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Modern Rooms with Free Wi-Fi
This central hotel near Kongens Nytorv offers modern rooms with private bathrooms and free Wi-Fi. Enjoy the convenience of a flat-screen TV, desk, and city views in select rooms.
Convenient Amenities
Relax at the 24-hour lobby bar offering a variety of drinks and snacks. Stay connected with free internet access on guest computers in the reception area.
Prime Location
Within walking distance to Strøget, Nyhavn, Kongens Have Park, and Rosenborg Castle, this hotel is centrally located for exploring Copenhagen's top attractions.
Book now to experience comfort and convenience at Wakeup Copenhagen – Borgergade.
Facilities
53 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Dry cleaning
- Currency exchange
- Non-smoking throughout
- Shared lounge/TV area
- Parking garage
- Allergy-free room
- Snack bar
- Lockers
- Outdoor furniture
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV in common areas
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Key card access
Where it is, and what is near it
Address
Borgergade 9Copenhagen 1300
Denmark
+45 44 80 00 00
Check-in & check-out
- Check-in from
- 03:00 PM
- Check-out by
- 11:00 AM
Nearest points of interest
Straight-line distances from our hotel data provider, closest first. A walking route is usually a little longer than the number here.
| Place | Type | Distance |
|---|---|---|
| Nørreport Station | Station | 400 m |
| Strøget (main shopping street) | Shopping | 500 m |
| Rosenborg Castle & King's Garden (Kongens Have) | Museum | 600 m |
| Tivoli Gardens | Entertainment | 900 m |
| Christiansborg Palace (Parliament / Slotsholmen) | Landmark | 900 m |
| Nyhavn | District | 1 km |
| Amalienborg Palace | Landmark | 1.4 km |
| The Little Mermaid (Den Lille Havfrue) | Landmark | 2.3 km |
| Copenhagen Airport (Kastrup) | Airport | 8.1 km |
Where to stay in Copenhagen — all 4 properties and the areas they sit in · Read the full Copenhagen guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Generator Copenhagen vs Wakeup Copenhagen - Borgergade
Adelgade three-star Generator against Borgergade two-star Wakeup — two Indre By pins answering whether a social hostel-hotel beats a measured centro budget hotel.
The other Copenhagen hotels we cover
Comwell Copenhagen Portside Dolce by Wyndham
4-star · Nordhavn Portside
A four-star Dolce by Wyndham on Alexandriagade — location 10 out of 10 with metro praise, Tivoli 3 km — with fitness listed and cleanliness plus booking inflexibility as the named cons.
Admiral Hotel Copenhagen
5-star · Nyhavn & harbour Indre By
A five-star on Toldbodgade — Nyhavn 0.2 km, Opera 0.3 km — with heritage architecture praise and inconsistent service plus room-size limits as the named trade-offs.
Generator Copenhagen
3-star · Indre By — Adelgade & Borgergade
A three-star Generator on Adelgade — central location score 9.22 from 17,525 reviews, with cleanliness 6.71 and small rooms as the named trade-offs and no POI rows in the seed.
Wakeup Copenhagen - Borgergade — common questions
- Is Wakeup Borgergade good for Nyhavn?
- Nyhavn is 1 km on our hotel data provider’s figures — walkable for many, not a harbour-doorstep stay. Admiral puts Nyhavn at 0.2 km. Location still scores 9.15 out of 10 from 20,000 reviews as of 8 January 2026.
- Why do guests say it is expensive for a two-star?
- Value for money scores 7.09 with high-price-relative-to-quality comments in the guest analysis. Copenhagen centro rates often look steep against the star plaque — check the partner for your dates rather than assuming two-star means cheap.
- What time is check-in and check-out at Wakeup Copenhagen - Borgergade?
- Check-in is from 03:00 PM and check-out is by 11:00 AM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- What is near Wakeup Copenhagen - Borgergade?
- Our hotel data provider records Nørreport Station at 400 m, Strøget (main shopping street) at 500 m, Rosenborg Castle & King's Garden (Kongens Have) at 600 m. Distances are straight-line from the property, so a walking route is usually a little longer.
- Which airport is nearest to Wakeup Copenhagen - Borgergade?
- The supplier records CPH as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.