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Denpasar hotels · head to head

Quest San Denpasar by ASTON vs Neo Denpasar by ASTON

Two three-star city-belt budget hotels — Mahendradata against Gatot Subroto Barat — with no POI kilometres in our seed and honesty about cleanliness at both.

  • Both 3-star
  • 9 points compared
  • Guest sentiment from our hotel data provider
  • No sponsored placements

By Kaiser Khan · last reviewed

Check either one

Rates for both move constantly, so nothing here quotes a price. Each full review carries the rate comparison for that property.

Ad · Trip.comBrowse all Denpasar hotelsNeither property is pre-selected — this opens the partner's whole city list.

Why these two, and not any two

Same star class, same Denpasar city-belt job, different ASTON-family brands. Readers actually choose between the larger-sample Quest and the thinner-sample Neo; Sanur beach would be a different trip.

We publish a handful of comparisons per city, chosen by an editor. We do not generate a page for every possible pairing: at thirty hotels that would be 435 near-identical pages per city, and at five hundred it would be 124,750 for one city alone — which is a doorway-page pattern, not a service to anybody trying to pick a hotel.

Should you book this hotel?

Which one to book

Quest if the 1,642-review sample and slightly stronger room-quality scores matter; Neo if you want Gatot Subroto Barat and accept an even thinner sample — neither offers a strong cleanliness story.

Neither hotel has POI rows. Quest is on Jalan Mahendradata; Neo is on Jalan Gatot Subroto Barat. Location scores 7.54 against 7.59 — Quest’s guest prose calls the pin remote with long taxi rides; Neo’s calls it convenient for purpose with noise issues named.

Supplier ratings favour Quest — 8.2 from 1,642 reviews as of 8 January 2026 against 7.9 from 180 at Neo as of 16 January 2026. Quest’s sample is nearly ten times larger. Room quality 7.99 against 7.04; value 8.48 against 8.03; cleanliness 7.53 against 7.58 — nearly tied and soft at both.

Facilities: both list outdoor pool, restaurant, airport shuttle and spa/massage. Quest adds free parking, soundproof rooms and spa/wellness centre; Neo adds garden, private parking and ATM on site. Chain splits Quest versus Neo.

Cons: Quest names cleanliness issues and remote location; Neo names noise, maintenance and old linen. Check-in and check-out times are not published for either property in the editorial we cite.

Best for

  • Choosing between two three-star ASTON-family city-belt bases
  • Budget travellers who want pool and airport shuttle listed without Sanur resort rates

Not for

  • Anyone who needs a spotless cleanliness story — both score in the mid-7s with named issues
  • Sanur beachfront seekers — see The Meru Sanur instead

Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.

The two properties

Building at Quest San Denpasar by ASTON

Quest San Denpasar by ASTON

3-star hotelDenpasar city beltQuest

A three-star Quest on Mahendradata — largest review sample in the city belt, friendly staff praise, remote location and cleanliness complaints in the same analysis.

Third-party guest reviews: 8.2/10 from 1,642 reviews — as of

Praised consistently
Friendly staff · Comfortable rooms
Complained about consistently
Cleanliness issues · Remote location

Read the full Quest San Denpasar by ASTON review

Building at Neo Denpasar by ASTON

Neo Denpasar by ASTON

3-star hotelDenpasar city beltNeo

A three-star Neo on Gatot Subroto Barat — friendly staff and decent value beside noise, maintenance and old-linen complaints in the same analysis.

Third-party guest reviews: 7.9/10 from 180 reviews — as of

Praised consistently
Friendly staff · Good service · Clean rooms
Complained about consistently
Noise issues · Maintenance needed · Old linen and facilities

Read the full Neo Denpasar by ASTON review

Point by point

Every row is checkable against the supplier data on the two property pages. “Level” is a real answer and is used — a comparison where one side wins every row is usually a comparison somebody wrote backwards from the conclusion.

Quest San Denpasar by ASTON compared with Neo Denpasar by ASTON, point by point
What is being comparedQuest San Denpasar by ASTONNeo Denpasar by ASTONEdge
Official classification3-star3-starLevel
PositionJalan Mahendradata, Denpasar city belt. No POI km rows in seed — guest prose calls it remote.Jalan Gatot Subroto Barat, Denpasar city belt. No POI km rows — guest prose names noise.Level
Supplier rating (our hotel data provider, /10 — display only)8.2 from 1,642 reviews, as of 8 January 20267.9 from 180 reviews, as of 16 January 2026Quest San Denpasar by ASTON
Room quality (third-party guest score, /10 — display only)7.99 — large, comfortable in most reviews7.04 — mouldy smells; mattress replacement neededQuest San Denpasar by ASTON
Cleanliness (third-party guest score, /10 — display only)7.53 — linens and mould concerns named7.58 — maintenance issues; old linenLevel
What guests complain aboutCleanliness issues; remote locationNoise; maintenance; old linenLevel
Review sample size1,642 reviews180 reviewsQuest San Denpasar by ASTON
Free parkingFree parking listedPrivate parking listed — free parking not in cited listQuest San Denpasar by ASTON
ChainQuestNeoLevel

Rows taken: Quest San Denpasar by ASTON 4, Neo Denpasar by ASTON 0, level 5. Counting rows is not how you pick a hotel — one row usually decides it, and the verdict above says which.

Neither of these?

  • Where to stay in Denpasar

    Every property we cover in Denpasar, the areas they sit in, and the verdict on which area suits which trip.

  • Denpasar hotel picks

    City belt versus Sanur beachfront — the four stays on this page, with supplier scores dated and no invented POI distances.

Common questions

Which has the more trustworthy guest score?
Quest San Denpasar — 8.2 out of 10 from 1,642 reviews as of 8 January 2026 against 7.9 from 180 at Neo as of 16 January 2026. The sample-size gap is the clearest difference.
Which is cleaner?
Nearly tied and soft at both — cleanliness 7.53 at Quest against 7.58 at Neo. Both name linen or mould issues; neither is a spotless story.