Denpasar hotels
Neo Denpasar by ASTON
A three-star Neo on Gatot Subroto Barat — friendly staff and decent value beside noise, maintenance and old-linen complaints in the same analysis.
- 3-star (official classification)
- Denpasar city belt
- Neo
- Nearest airport DPS
Written by the TravelShifu editorial team · last checked
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Neo Denpasar by ASTON
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Booking direct? +62 361 438333 — we earn nothing from this one, and direct rates sometimes include breakfast or free cancellation that an aggregated rate does not.
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The verdict
The budget ASTON sibling on the same road as the convention hotel — book it for staff and value scores; accept noise and maintenance as named cons.
There are no POI rows. Location scores 7.59 with convenient-for-purpose prose and noise issues named in the same analysis. Neo sits on Gatot Subroto Barat like Aston, but posts a slightly higher supplier score on an even thinner sample.
The supplier rating is 7.9 out of 10 from 180 reviews, captured 16 January 2026. Service scores 8.55, value 8.03, overall experience 8.25. Room quality is 7.04 with mouldy smells and mattress replacement needs named; cleanliness 7.58 with old linen cited.
Facilities include outdoor pool, restaurant, spa, private parking and an airport shuttle. Chain is Neo; DPS is the airport code. Pros still name clean rooms — headline and detail disagree; we show both.
Check-in and check-out times are not published by the property.
Best for
- Budget travellers who want an ASTON-family badge without the four-star Aston rate
- Guests who weight service scores over room-quality perfection
- Short city-belt stays where noise is tolerable
Not for
- Light sleepers — noise is a named con
- Anyone who will not tolerate maintenance and old-linen complaints
- Readers who need a large review sample — 180 reviews is the thinnest city-belt set here
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 7.9/10 from 180 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Neo Denpasar by ASTON
Synthesised from published guest reviews, last run 16 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Neo Denpasar by ASTON, captured on 2026-01-16. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience8.3 / 10Good
Overall experience is good with many positive elements despite some minor complaints.
- Location7.6 / 10Good
Location mentioned as convenient for specific purposes but has issues with noise.
- Cleanliness7.6 / 10Good
General sentiment indicates mixed feelings due to some maintenance issues and old linen.
- Service8.6 / 10Excellent
Staff are described as very helpful and friendly across multiple reviews.
- Room Quality7.0 / 10Good
Feedback indicates issues such as moldy smells and need for mattress replacement.
- Amenities8.1 / 10Good
Amenities generally acceptable, but room storage could be improved.
- Value for Money8.0 / 10Good
Overall worth is supported by positive sentiments despite some drawbacks.
- Food and Beverage8.1 / 10Good
The small restaurant received praise, contributing positively to the food experience.
Praised consistently
- Friendly staff
- Good service
- Clean rooms
Complained about consistently
- Noise issues
- Maintenance needed
- Old linen and facilities
Neo Denpasar by ASTON in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Modern Accommodation with Free WiFi
Neo Hotel Gatot Subroto Bali offers a contemporary stay with complimentary WiFi, an inviting outdoor pool, and a rejuvenating spa. The air-conditioned rooms are well-equipped with modern amenities, ensuring a comfortable experience.
Convenient Location and Nearby Attractions
Situated just a short drive from Denpasar Governmental area and Kuta Beach, Neo Hotel provides easy access to popular destinations. Explore the vibrant surroundings or unwind at the iconic Kuta Beach during your stay.
Dining and Additional Services
Indulge in delectable Asian cuisine at the on-site Noodles Now! Restaurant. Additionally, take advantage of the 24-hour front desk, concierge service, and various facilities like the business center and airport shuttle for a seamless experience.
Ready to experience a blend of comfort and convenience at Neo Hotel Gatot Subroto Bali? Book your stay now for a memorable getaway.
Facilities
43 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Garden
- Laundry
- Airport shuttle
- Meeting/banquet facilities
- Massage services
- Private parking
- Outdoor pool
- Airport shuttle (additional charge)
- Concierge service
- ATM/cash machine on site
- Pool with view
- Airport drop off
- Airport pick up
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Sanitized tableware & silverware
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Delivered food - securely covered
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Mobile app for room service
Where it is, and what is near it
Address
Jl. Gatot Subroto BaratDenpasar 80117
Indonesia
+62 361 438333
Check-in & check-out
- Check-in from
- 02:00 PM
- Check-out by
- 12:00 PM
Nearest points of interest
Our supplier lists no landmark distances for this property — not zero landmarks nearby, simply no measured distances on file. Rather than estimate them from the coordinates, we leave it blank: the address above and the map are the reliable guide, and our Denpasar area notes cover what is worth walking to.
Where to stay in Denpasar — all 4 properties and the areas they sit in · Denpasar hotel picks
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Aston Denpasar Hotel & Convention vs Neo Denpasar by ASTON
Two ASTON-family hotels on Gatot Subroto Barat — four-star convention stock against three-star budget Neo — with thin samples and honesty about cleanliness at both.
Quest San Denpasar by ASTON vs Neo Denpasar by ASTON
Two three-star city-belt budget hotels — Mahendradata against Gatot Subroto Barat — with no POI kilometres in our seed and honesty about cleanliness at both.
The other Denpasar hotels we cover
The Meru Sanur
5-star · Sanur beach resort
A five-star Sanur resort on the boardwalk — private beach, flat 10s across guest categories, and a supplier score built on only 30 reviews.
Quest San Denpasar by ASTON
3-star · Denpasar city belt
A three-star Quest on Mahendradata — largest review sample in the city belt, friendly staff praise, remote location and cleanliness complaints in the same analysis.
Aston Denpasar Hotel & Convention
4-star · Denpasar city belt
A four-star Aston on Gatot Subroto Barat — strategic city-centre prose in guest data beside the weakest supplier score and cleanliness story in this sample.
Neo Denpasar by ASTON — common questions
- How does Neo compare with Aston Denpasar on the same road?
- Neo posts a higher supplier score — 7.9 from 180 reviews against 7.6 from 264 at Aston — but on a smaller sample and without Aston’s convention kit. Full comparison: /hotels/denpasar/compare/aston-denpasar-hotel-convention-vs-neo-denpasar-by-aston.
- What do guests complain about?
- Noise, maintenance needed, and old linen and facilities. Service still scores 8.55 out of 10 from 180 reviews as of 16 January 2026.
- What time is check-in and check-out at Neo Denpasar by ASTON?
- Check-in is from 02:00 PM and check-out is by 12:00 PM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is not listed among the facilities.
- Which airport is nearest to Neo Denpasar by ASTON?
- The supplier records DPS as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.