Edinburgh hotels
Four Points Flex by Sheraton Edinburgh
A three-star Four Points Flex on Shandwick Place — Haymarket 0.4 km, Princes Street Gardens 0.6 km, castle 1.1 km — with clean premises praised and no breakfast included as a named con.
- 3-star (official classification)
- West End & Haymarket
- Four Points Express
- Nearest airport EDI
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Four Points Flex by Sheraton Edinburgh
Ad · affiliate links — we may earn a commission if you book through these links. It never changes the price you pay, and it never changes our verdict. How this works
No nightly price is quoted anywhere on this page: we hold no live rate for this property, and a rate printed into a static page is wrong within hours. These links open each partner’s own Edinburghhotel search — search for “Four Points Flex by Sheraton Edinburgh” when you land. We link to the search rather than to a deep link because no per-property deep-link parameter has been verified for these programmes, and a link that quietly lands on the wrong hotel would be worse than one extra step. Trip.com is listed first because it is the partner we work with directly; if the property is not on it, Booking.com carries the widest inventory of the three. We may earn a commission from any of them, and that does not change what this page says about the hotel.
Booking direct? +441312296871 — we earn nothing from this one, and direct rates sometimes include breakfast or free cancellation that an aggregated rate does not.
Still comparing?
Open the partner’s whole Edinburgh list and put it next to this one.
Should you book this hotel?
The verdict
The West End three-star if Haymarket and Princes Street Gardens proximity beat Royal Mile doorstep — accept no breakfast included and uncomfortable-bed complaints before you book.
Geography is West End, not Jeffrey Street. Haymarket Station 0.4 km, Princes Street Gardens 0.6 km, Scott Monument 0.6 km, National Gallery 1 km, Edinburgh Castle 1.1 km, Royal Mile 1.5 km, National Museum 1.4 km, Calton Hill 1.8 km, Arthur's Seat 3 km, airport 9 km. Location scores 9.09 out of 10 — excellent location close to centre and airport bus stops in the guest summary.
The supplier rating is 8 out of 10 from 11,663 reviews, captured 7 January 2026. Service 8.55 and location 9.09 lead; cleanliness 8.08 with clean well-maintained premises named. Room quality 7.54 and amenities 7.57 sit softer with uncomfortable bedding noted. Food and beverage 7.08 reflects breakfast not included. Pros name great location, friendly staff and clean premises; cons name uncomfortable beds, heating and plumbing issues and no breakfast included.
Filtered amenities are lean: family rooms, laundry, luggage storage and express check-in dominate — no restaurant, fitness centre or pool in the cited facts. Value 8.03 is generally good with some guests finding it slightly high.
Chain: Four Points Express. Check-in from 03:00 PM; check-out 12:00 PM.
Best for
- Travellers who want Haymarket at 0.4 km and airport at 9 km on POI figures
- Guests who prefer a clean midrange three-star over Old Town cleaning cons at Leonardo
- Anyone who will walk or bus to the Royal Mile from 1.5 km out
Not for
- Royal Mile doorstep stays — the Mile is 1.5 km away
- Guests who expect included breakfast — explicitly not included, a named con
- Anyone needing restaurant or fitness kit on site — not in cited amenity facts
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 8.0/10 from 11,663 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Four Points Flex by Sheraton Edinburgh
Synthesised from published guest reviews, last run 7 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Four Points Flex by Sheraton Edinburgh, captured on 2026-01-07. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience8.1 / 10Good
Overall, guests enjoyed their stay despite a few issues.
- Location9.1 / 10Excellent
Excellent location, close to the center and bus stops for the airport.
- Cleanliness8.1 / 10Good
Hotel is clean and well-maintained according to multiple reviews.
- Service8.6 / 10Excellent
Guests mentioned friendly and welcoming staff.
- Room Quality7.5 / 10Good
While many enjoyed the room, some found issues like uncomfortable bedding.
- Amenities7.6 / 10Good
Functional amenities, though some guests suggested improvements.
- Value for Money8.0 / 10Good
Generally good value, but some guests felt it was a bit high for the overall experience.
- Food and Beverage7.1 / 10Good
Breakfast service not included, which some found disappointing.
Praised consistently
- Great location
- Friendly staff
- Clean premises
Complained about consistently
- Uncomfortable beds
- Issues with heating and plumbing
- No breakfast included
Four Points Flex by Sheraton Edinburgh in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Central Location in Historic Edinburgh
Modern Amenities
The rooms at Cityroomz Edinburgh are equipped with a flat-screen TV, offering stunning city views. The en suite bathrooms come with complimentary toiletries, ensuring a comfortable stay for our guests.
Nearby Attractions
Just a short 10-minute walk from the iconic Edinburgh Castle, our hotel provides easy access to must-see attractions. Guests can also enjoy leisurely walks in the scenic Prince’s Street Gardens or explore the charming Royal Mile.
Ready to experience the charm of historic Edinburgh? Book your stay at Cityroomz now and make unforgettable memories in the heart of the city.
Facilities
32 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Non-smoking throughout
- Daily housekeeping
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Face masks for guests available
- 24-hour security
- Key card access
Where it is, and what is near it
Address
25-33 Shandwick PlaceEdinburgh EH2 4RG
United Kingdom
+441312296871
Check-in & check-out
- Check-in from
- 03:00 PM
- Check-out by
- 12:00 PM
Nearest points of interest
Straight-line distances from our hotel data provider, closest first. A walking route is usually a little longer than the number here.
| Place | Type | Distance |
|---|---|---|
| Haymarket Station | Station | 400 m |
| Princes Street Gardens | Park | 600 m |
| Scott Monument | Landmark | 600 m |
| National Gallery of Scotland | Museum | 1 km |
| Edinburgh Castle | Landmark | 1.1 km |
| National Museum of Scotland | Museum | 1.4 km |
| Royal Mile / Old Town | District | 1.5 km |
| Calton Hill | Landmark | 1.8 km |
| Arthur's Seat (Holyrood Park) | nature | 3 km |
| Edinburgh Airport | Airport | 9 km |
Where to stay in Edinburgh — all 4 properties and the areas they sit in · Read the full Edinburgh guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Leonardo Royal Hotel Edinburgh vs Four Points Flex by Sheraton Edinburgh
Old Town doorstep against West End practicality — four-star Jeffrey Street pin with Royal Mile at 0.1 km versus three-star Shandwick Place with Haymarket at 0.4 km.
The other Edinburgh hotels we cover
Leonardo Royal Hotel Edinburgh
4-star · Old Town & Royal Mile
A four-star Leonardo on Jeffrey Street — Royal Mile 0.1 km, Waverley 0.2 km, castle 0.8 km — with location at 9.59 out of 10 and poor cleaning service named in cons.
ibis budget Hotel Edinburgh Park
3-star · Edinburgh Park
A three-star ibis budget on Lochside View — great location and public-transport access named — with 7.5 out of 10 from 13,424 reviews and no POI rows in the ingest.
Britannia Edinburgh Hotel
3-star · Haymarket & Belford Road
A three-star Britannia on Belford Road — helpful staff and nice breakfast named as pros — with the weakest supplier headline in this Edinburgh sample and no POI rows in the ingest.
Four Points Flex by Sheraton Edinburgh — common questions
- Is Four Points Flex good for Haymarket and Princes Street?
- Yes — Haymarket Station is 0.4 km and Princes Street Gardens 0.6 km on our hotel data provider's figures. Location scores 9.09 out of 10 from 11,663 reviews as of 7 January 2026, with Royal Mile at 1.5 km. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- How does it compare with Leonardo Royal?
- Old Town doorstep versus West End practicality — Royal Mile 0.1 km at Leonardo against 1.5 km here, but cleaner headline cleanliness scores. Full comparison: /hotels/edinburgh/compare/leonardo-royal-hotel-edinburgh-vs-four-points-flex-by-sheraton-edinburgh. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- What time is check-in and check-out at Four Points Flex by Sheraton Edinburgh?
- Check-in is from 03:00 PM and check-out is by 12:00 PM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- What is near Four Points Flex by Sheraton Edinburgh?
- Our hotel data provider records Haymarket Station at 400 m, Princes Street Gardens at 600 m, Scott Monument at 600 m. Distances are straight-line from the property, so a walking route is usually a little longer.
- Which airport is nearest to Four Points Flex by Sheraton Edinburgh?
- The supplier records EDI as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.