Granada hotels
Hotel Saray
A 4-star Hotel Saray at Profesor Tierno Galván 4 — no POI rows with a 8.5 headline from 10,452 reviews and cleanliness issues named in the cons.
- 4-star (official classification)
- City centre / Saray
- Hoteles Santos
- Nearest airport GRX
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Hotel Saray
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Booking direct? +34 958 13 00 09 — we earn nothing from this one, and direct rates sometimes include breakfast or free cancellation that an aggregated rate does not.
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The verdict
Book Hotel Saray if a 8.5 headline from 10,452 fits your tolerance — accept cleanliness issues, restaurant service as named trade-offs.
This seed has no POI distance rows for Hotel Saray, so we do not invent landmark kilometre claims. Location still scores 8.9 out of 10 in guest analysis.
The supplier rating is 8.5 out of 10 from 10,452 reviews, captured 8 January 2026. Cleanliness 7.89. Service 9.36. Pros name friendly staff, good location. Cons name cleanliness issues, restaurant service.
Filtered amenity facts include Swimming pool, Outdoor pool, Outdoor pool - seasonal, Fitness facilities, Fitness center, Restaurant — we only cite what the seed lists.
Chain: Hoteles Santos. Check-in from 02:00 PM; check-out 12:00 PM.
Best for
- Travellers who want a 4-star with a 8.5 headline from 10,452 reviews
- Anyone comparing dated cleanliness and location category scores before booking
- Readers who will read named cons as carefully as the pros
Not for
- Anyone who needs verified landmark pins — none in this seed
- Guests who will not accept named cons such as cleanliness issues
- Anyone treating star class alone as a cleanliness guarantee
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 8.5/10 from 10,452 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Hotel Saray
Synthesised from published guest reviews, last run 8 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Hotel Saray, captured on 2026-01-08. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience8.9 / 10Excellent
Overall, a positive experience with a few areas for improvement.
- Location8.9 / 10Excellent
Conveniently located, with a good proximity to the city center.
- Cleanliness7.9 / 10Good
Some reviews indicate issues with cleanliness, particularly in bathrooms.
- Service9.4 / 10Excellent
Multiple reviews highlight attentive and friendly staff.
- Room Quality8.3 / 10Good
Spacious and comfortable rooms, although some may feel dated.
- Amenities8.4 / 10Good
Basic amenities provided, but some guests noted missing items such as kettle accessories.
- Value for Money8.8 / 10Excellent
Good balance between pricing and services offered.
- Food and Beverage7.4 / 10Good
Mixed reviews about the restaurant, with some issues noted in meal preparation.
Praised consistently
- Friendly staff
- Good location
Complained about consistently
- Cleanliness issues
- Restaurant service
Hotel Saray in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Luxurious Andalusian Design
Hotel Saray offers a touch of elegance with its Andalusian design, featuring beautiful mosaics, archways, and fountains throughout the property. The stylish rooms are equipped with modern amenities like free Wi-Fi, flat-screen satellite TV, and a private bathroom, ensuring a comfortable stay for guests.
Dining Options Galore
Indulge in a culinary journey at Saray’s à la carte restaurant, serving a variety of national and international dishes. For a more casual setting, guests can unwind at the poolside bar or enjoy a drink at the popular pub, Qubba, offering a vibrant atmosphere to socialize and relax.
Convenient Location
Situated near Granada’s historic centre and the Congress Centre, Hotel Saray provides easy access to top attractions like the Alhambra Palace and the Albaycin district. With a mere 150-meter distance from the airport bus stop, guests can seamlessly explore the city.
Book your stay at Hotel Saray for a blend of luxury, convenience, and exceptional service.
Facilities
70 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Skiing
- Breakfast in the room
- Packed lunches
- Ski storage
- Babysitting/child services
- Non-smoking throughout
- Private parking
- Outdoor pool
- Daily housekeeping
- Shared lounge/TV area
- Parking garage
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Outdoor pool - seasonal
- Snack bar
- Electric vehicle charging station
- Toilet with grab rails
- Pool bar
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Fruits
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV in common areas
- Access to health care professionals
- Delivered food - securely covered
- Security alarm
- Key card access
Where it is, and what is near it
Address
Profesor Tierno Galván 4Granada 18006
Spain
+34 958 13 00 09
Check-in & check-out
- Check-in from
- 02:00 PM
- Check-out by
- 12:00 PM
Nearest points of interest
Our supplier lists no landmark distances for this property — not zero landmarks nearby, simply no measured distances on file. Rather than estimate them from the coordinates, we leave it blank: the address above and the map are the reliable guide, and our Granada area notes cover what is worth walking to.
Where to stay in Granada — all 4 properties and the areas they sit in · Read the full Granada guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Porcel Alixares vs Hotel Saray
Two Granada hotels from the same ingest sample — 4-star Porcel Alixares against 4-star Hotel Saray — compared on dated guest scores, not inventing rates or walks.
The other Granada hotels we cover
Gran Hotel Luna de Granada
4-star · Luna / conference belt
A 4-star Gran Hotel Luna de Granada at Plaza Manuel Cano, 2 — no POI rows with a 8.6 headline from 8,164 reviews and cleanliness issues named in the cons.
Turia Granada
4-star · City centre / Saray
A 4-star Turia Granada at Avenida Constitución, 21 — no POI rows with a 8.6 headline from 8,943 reviews and inadequate amenities in spa named in the cons.
Porcel Alixares
4-star · Alhambra fringe
A 4-star Porcel Alixares at Paseo de la Sabica, 40 — Alhambra (Nasrid Palaces) at 0.4 km with a 8.5 headline from 11,311 reviews and high parking fees named in the cons.
Hotel Saray — common questions
- How does Hotel Saray score with guests?
- Our hotel data provider returns 8.5 out of 10 from 10,452 reviews as of 8 January 2026. Location 8.9/10. Cleanliness 7.89/10. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- How close is Hotel Saray to the main sights?
- We cannot quote kilometre figures — this hotel has no POI rows in the ingest. Location scores 8.9 out of 10 from 10,452 reviews as of 8 January 2026. Plan walks on a map before you book around a tight itinerary.
- What time is check-in and check-out at Hotel Saray?
- Check-in is from 02:00 PM and check-out is by 12:00 PM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- Which airport is nearest to Hotel Saray?
- The supplier records GRX as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.