Hanoi hotels
Meliá Hanoi
A five-star Meliá on Ly Thuong Kiet — lake 0.8 km, pool and gym listed — with shower complaints and a smoking-floor assignment con beside solid service scores.
- 5-star (official classification)
- Ly Thuong Kiet & central west
- Meliá Hotels & Resorts
- Nearest airport HAN
Written by the TravelShifu editorial team · last checked
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Meliá Hanoi
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The verdict
Book it for chain five-star kit and a slightly quieter central ring; do not book it expecting the tightest Old Quarter pin — Peridot and Jade are 0.1 km to the Quarter, Meliá is 0.9 km.
Geography: Hoàn Kiếm 0.8 km, Old Quarter 0.9 km, Temple of Literature 1.7 km, Opera House 1.6 km. Location scores 9.22 — strong, not lake-doorstep.
The supplier rating is 9 out of 10 from 1,893 reviews, captured 16 January 2026. Service 9.68; amenities 9.2; food 9.21; room quality 8.67; cleanliness 8.21 with initial room-assignment complaints; value 8.66. Cons name shower issues and smoking-floor assignment.
Facilities include pool, fitness, terrace, restaurant, bar and tour desk. Meliá chain five-star.
Noi Bai Airport is 23 km on our POI figures.
Best for
- Business travellers who want Meliá loyalty and pool on site
- Families who prefer a slightly wider central pin to alley density
- Anyone comparing chain five-star against boutique lake hotels
Not for
- Old Quarter doorstep seekers — Quarter is 0.9 km away
- Guests sensitive to shower quality — named as a con
- Anyone expecting Oriental Jade-level headline scores
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 9.0/10 from 1,893 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Meliá Hanoi
Synthesised from published guest reviews, last run 16 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Meliá Hanoi, captured on 2026-01-16. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience9.2 / 10Excellent
Overall delightful experience with minor issues.
- Location9.2 / 10Excellent
Prime location, near restaurants and attractions.
- Cleanliness8.2 / 10Good
Rooms were clean; some complaints about initial room assignment.
- Service9.7 / 10Excellent
Staff were very helpful and accommodating.
- Room Quality8.7 / 10Excellent
Rooms were comfortable and well-appointed.
- Amenities9.2 / 10Excellent
Great amenities including a gym and good breakfast.
- Value for Money8.7 / 10Excellent
Good value considering location and amenities.
- Food and Beverage9.2 / 10Excellent
Breakfast was well-received and food quality was good.
Praised consistently
- Excellent service
- Prime location
Complained about consistently
- Issues with showers
- Initial room assignment on smoking floor
Meliá Hanoi in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Luxurious Accommodations
Melia Hanoi, situated in Hanoi’s City Centre, offers modern rooms equipped with flat-screen TVs and 24-hour room service. Guests can enjoy amenities like a safety deposit box, tea/coffee facilities, an outdoor pool, and a spa.
Dining Experiences
Indulge in a culinary journey at Melia Hanoi's diverse dining options. From the elegant and sophisticated Garbo Bar serving classic cocktails to Mosaico Restaurant offering Mediterranean cuisine and live cooking stations, to Cham Restaurant elevating Asian street food with skilled techniques and quality ingredients.
Relaxation and Entertainment
Unwind at the casino, fitness centre, massage services, or sauna. With a prime location near Hoan Kiem Lake and attractions like Thang Long Water Puppet Theatre, make Melia Hanoi your next destination for a memorable stay.
Book now to experience luxury and convenience at Melia Hanoi!
Facilities
90 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Babysitting/child services
- Casino
- Non-smoking throughout
- Private parking
- Outdoor pool
- Sun terrace
- Private check-in/check-out
- Designated smoking area
- Concierge service
- Special diet menus - on request
- Outdoor pool - seasonal
- Snack bar
- ATM/cash machine on site
- Pool with view
- Wine/champagne
- Fruits
- Fence around pool
- Beauty Services
- Fitness/spa locker rooms
- Yoga classes
- Personal trainer
- Hair Salon Services
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Breakfast takeaway containers
- Key card access
- Bike tours
- Tour/class on local culture
- Themed dinner nights
- Happy hour
Where it is, and what is near it
Address
44B Ly Thuong Kiet StreetHanoi 01235
Vietnam
+84 24 3934 3343
Check-in & check-out
- Check-in from
- 02:00 PM
- Check-out by
- 12:00 PM
Nearest points of interest
Straight-line distances from our hotel data provider, closest first. A walking route is usually a little longer than the number here.
| Place | Type | Distance |
|---|---|---|
| Hoàn Kiếm Lake (Sword Lake) | Landmark | 800 m |
| Hanoi Old Quarter | District | 900 m |
| Thăng Long Water Puppet Theatre | Entertainment | 900 m |
| Hỏa Lò Prison Museum | Museum | 1.1 km |
| Hanoi Opera House | Landmark | 1.6 km |
| Temple of Literature (Văn Miếu) | Place of worship | 1.7 km |
| Ho Chi Minh Mausoleum | Landmark | 2 km |
| One Pillar Pagoda | Place of worship | 2.1 km |
| Vietnam Museum of Ethnology | Museum | 6.5 km |
| Noi Bai International Airport (HAN) | Airport | 23 km |
Where to stay in Hanoi — all 4 properties and the areas they sit in · Read the full Hanoi guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Sofitel Legend Metropole vs Meliá Hanoi
Heritage lake legend against chain central five-star — Ngo Quyen romance versus Ly Thuong Kiet pool kit, with food scores that favour Meliá.
The other Hanoi hotels we cover
The Oriental Jade Hotel
5-star · Old Quarter & Hoàn Kiếm
A five-star on Hang Trong — Hoàn Kiếm Lake 0.2 km, flat 10s across every guest category — with a single trivial breakfast con buried in the property’s records highlights.
Peridot Grand Luxury Boutique Hotel
5-star · Old Quarter & Hoàn Kiếm
A five-star boutique on Đường Thành — Old Quarter 0.1 km, rooftop bar and pool praised — with a mobility caveat in an otherwise near-perfect score set.
Sofitel Legend Metropole Hanoi
5-star · French Quarter & Opera edge
A five-star Sofitel Legend on Ngo Quyen — Hoàn Kiếm 0.1 km, historic luxury prose — with food scores that do not match the room-quality praise.
Meliá Hanoi — common questions
- Is Meliá Hanoi too far from the Old Quarter?
- For a Quarter-first trip, probably — Old Quarter is 0.9 km on our POI figures versus 0.1 km at Peridot and Oriental Jade. Hoàn Kiếm at 0.8 km is still walkable for many.
- Does it have a pool?
- Yes — swimming pool and fitness centre are listed, with amenities scoring 9.2 out of 10 from 1,893 reviews as of 16 January 2026.
- What time is check-in and check-out at Meliá Hanoi?
- Check-in is from 02:00 PM and check-out is by 12:00 PM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- What is near Meliá Hanoi?
- Our hotel data provider records Hoàn Kiếm Lake (Sword Lake) at 800 m, Hanoi Old Quarter at 900 m, Thăng Long Water Puppet Theatre at 900 m. Distances are straight-line from the property, so a walking route is usually a little longer.
- Which airport is nearest to Meliá Hanoi?
- The supplier records HAN as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.