Hanoi hotels
Sofitel Legend Metropole Hanoi
A five-star Sofitel Legend on Ngo Quyen — Hoàn Kiếm 0.1 km, historic luxury prose — with food scores that do not match the room-quality praise.
- 5-star (official classification)
- French Quarter & Opera edge
- Sofitel Legend
- Nearest airport HAN
Written by the TravelShifu editorial team · last checked
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Sofitel Legend Metropole Hanoi
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Should you book this hotel?
The verdict
Book it for the Metropole address and beautiful rooms; do not book it expecting breakfast or hotel food to match — food and beverage scores 8.29 with appalling breakfast prose in the same analysis.
Geography: Hoàn Kiếm 0.1 km, Old Quarter 0.2 km, water-puppet theatre 0.2 km, Opera House 0.9 km. Location scores 10 out of 10.
The supplier rating is 9.6 out of 10 from 1,206 reviews, captured 9 January 2026. Room quality 9.98; service 9.99; location 10; amenities 10. Food and beverage 8.29 — the weak link — with uninspiring food and appalling breakfast named. Overall experience 9.29 with disappointment language in the same seed block.
Facilities include pool, garden, terrace, airport shuttle and multiple restaurants. Sofitel Legend branding.
Noi Bai Airport is 25 km on our POI figures.
Best for
- Couples who want colonial Hanoi romance and a lake-adjacent legend address
- Travellers who will eat most meals out and treat the hotel as a room product
- Anyone comparing heritage Metropole against flat-scoring Oriental Jade
Not for
- Breakfast buffets as a holiday highlight — appalling is the supplier summary word
- Guests who need the highest headline score — 9.6 vs 10 at Oriental Jade
- Anyone unwilling to read food disappointment beside strong room scores
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 9.6/10 from 1,206 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Sofitel Legend Metropole Hanoi
Synthesised from published guest reviews, last run 9 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Sofitel Legend Metropole Hanoi, captured on 2026-01-09. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience9.3 / 10Excellent
A real disappointment and a complete waste of what should have been a special stay.
- Location10.0 / 10Excellent
Standard quality for this hotel tier.
- Cleanliness9.3 / 10Excellent
Food offering across the hotel was uninspiring and low quality.
- Service10.0 / 10Excellent
Standard quality for this hotel tier.
- Room Quality10.0 / 10Excellent
Beautiful historic luxury property.
- Amenities10.0 / 10Excellent
Standard quality for this hotel tier.
- Value for Money10.0 / 10Excellent
Standard quality for this hotel tier.
- Food and Beverage8.3 / 10Good
Breakfast offering was nothing short of appalling.
Praised consistently
- Beautiful historic luxury property
- Standard quality for this hotel tier
Complained about consistently
- Food offering across the hotel was uninspiring
- A real disappointment
Sofitel Legend Metropole Hanoi in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Luxurious Heritage in the Heart of Hanoi
Historic Charm: Sofitel Legend Metropole, a luxury landmark since 1901, offers elegant rooms with a neo-classical or French decor, retaining the hotel's original grandeur.
Pampering Amenities: Guests can enjoy pampering spa services at Le Spa du Metropole, stay active at So Fit Fitness Centre, and savor Asian and Vietnamese delicacies at Spices Garden.
Central Location: Located in central Hanoi near the Old Quarter, the hotel is just steps away from the famous Hanoi Opera House and the scenic Hoan Kiem Lake.
Experience timeless elegance and exceptional service at Sofitel Legend Metropole.
Facilities
103 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Hammam
- Outdoor pool
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Street parking
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Concierge service
- Special diet menus - on request
- Allergy-free room
- Kid meals
- Snack bar
- Heated pool
- Evening entertainment
- Pool bar
- Nightclub/DJ
- Hot spring bath
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Fruits
- Shallow end
- Spa/wellness center services
- Steam room
- Beauty Services
- Fitness/spa locker rooms
- Personal trainer
- Hair Salon Services
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Key card access
- Tour/class on local culture
- Live music/performance
- Themed dinner nights
- Happy hour
Where it is, and what is near it
Address
15 Ngo Quyen StreetHanoi 10000
Vietnam
+84 24 3826 6919
Check-in & check-out
- Check-in from
- 02:00 PM
- Latest arrival
- 12:00 AM
- Check-out by
- 12:00 PM
Nearest points of interest
Straight-line distances from our hotel data provider, closest first. A walking route is usually a little longer than the number here.
| Place | Type | Distance |
|---|---|---|
| Hoan Kiem Lake & Ngoc Son Temple | Landmark | 100 m |
| Hanoi Old Quarter | District | 200 m |
| Thang Long Water Puppet Theatre | Entertainment | 200 m |
| St. Joseph's Cathedral (Nhà Thờ Lớn Hà Nội) | Place of worship | 600 m |
| Hanoi Opera House | Entertainment | 900 m |
| Hoa Lo Prison Museum (Maison Centrale) | Museum | 900 m |
| Temple of Literature (Văn Miếu–Quốc Tử Giám) | Landmark | 1.8 km |
| Ho Chi Minh Mausoleum | Landmark | 2.3 km |
| Hanoi Railway Station (Ga Hà Nội) | Station | 2.8 km |
| Noi Bai International Airport (HAN) | Airport | 25 km |
Where to stay in Hanoi — all 4 properties and the areas they sit in · Read the full Hanoi guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Sofitel Legend Metropole vs Meliá Hanoi
Heritage lake legend against chain central five-star — Ngo Quyen romance versus Ly Thuong Kiet pool kit, with food scores that favour Meliá.
Peridot Grand Luxury Boutique vs Sofitel Legend Metropole Hanoi
Old Quarter boutique five-star against colonial Metropole legend — same lake cluster, opposite heritage stories, with food scores that favour the boutique.
The other Hanoi hotels we cover
The Oriental Jade Hotel
5-star · Old Quarter & Hoàn Kiếm
A five-star on Hang Trong — Hoàn Kiếm Lake 0.2 km, flat 10s across every guest category — with a single trivial breakfast con buried in the property’s records highlights.
Peridot Grand Luxury Boutique Hotel
5-star · Old Quarter & Hoàn Kiếm
A five-star boutique on Đường Thành — Old Quarter 0.1 km, rooftop bar and pool praised — with a mobility caveat in an otherwise near-perfect score set.
Meliá Hanoi
5-star · Ly Thuong Kiet & central west
A five-star Meliá on Ly Thuong Kiet — lake 0.8 km, pool and gym listed — with shower complaints and a smoking-floor assignment con beside solid service scores.
Sofitel Legend Metropole Hanoi — common questions
- Is Sofitel Metropole worth it despite the food scores?
- Only if the historic address and room quality (9.98) are what you are buying. Food and beverage is 8.29 out of 10 from 1,206 reviews as of 9 January 2026 with breakfast called appalling — plan meals outside.
- How close is the Old Quarter?
- 0.2 km on our POI figures — essentially the same lake cluster as the boutiques, different heritage front door.
- What time is check-in and check-out at Sofitel Legend Metropole Hanoi?
- Check-in is from 02:00 PM and check-out is by 12:00 PM, with the latest accepted arrival at 12:00 AM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- What is near Sofitel Legend Metropole Hanoi?
- Our hotel data provider records Hoan Kiem Lake & Ngoc Son Temple at 100 m, Hanoi Old Quarter at 200 m, Thang Long Water Puppet Theatre at 200 m. Distances are straight-line from the property, so a walking route is usually a little longer.
- Which airport is nearest to Sofitel Legend Metropole Hanoi?
- The supplier records HAN as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.