Hanoi hotels
The Oriental Jade Hotel
A five-star on Hang Trong — Hoàn Kiếm Lake 0.2 km, flat 10s across every guest category — with a single trivial breakfast con buried in the property’s records highlights.
- 5-star (official classification)
- Old Quarter & Hoàn Kiếm
- Independent — no chain recorded
- Nearest airport HAN
Written by the TravelShifu editorial team · last checked
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for The Oriental Jade Hotel
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Booking direct? +84 24 3936 7777 — we earn nothing from this one, and direct rates sometimes include breakfast or free cancellation that an aggregated rate does not.
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The verdict
The lake-and-Quarter splurge if you trust the flat 10 pattern — every category is 10 out of 10 from 4,290 reviews, with rooftop breakfast and menu praise in the prose.
Geography: Old Quarter 0.1 km, Hoàn Kiếm 0.2 km, water-puppet theatre 0.3 km, St Joseph’s 0.4 km. Location scores 10 out of 10.
The supplier rating is 10 out of 10 from 4,290 reviews, captured 8 January 2026 — and every sentiment category is also a flat 10. That is an unusual pattern. The lone con in highlights is a Dutch note about missing banana at breakfast — trivial, but we show it because perfect tens deserve scrutiny.
Facilities include pool, fitness, rooftop terrace, airport shuttle, soundproof rooms and tour desk. Five-star classification.
Noi Bai Airport is 22 km on our POI figures — the closest airport distance among these four.
Best for
- Couples who want the strongest headline and category scores in this sample
- Travellers who will use the rooftop bar and pool daily
- First-time visitors who want Hang Trong’s lake proximity
Not for
- Sceptics of flat perfect supplier scores — read the Des Grands Voyageurs warning on our Paris page
- Guests who prefer colonial heritage branding — see Metropole instead
- Anyone who needs the largest review sample — Peridot has 5,068 reviews vs 4,290 here
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 10.0/10 from 4,290 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at The Oriental Jade Hotel
Synthesised from published guest reviews, last run 8 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for The Oriental Jade Hotel, captured on 2026-01-08. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience10.0 / 10Excellent
Guests express gratitude and high satisfaction with their stay.
- Location10.0 / 10Excellent
The hotel is perfectly located near key attractions.
- Cleanliness10.0 / 10Excellent
Rooms described as very well appointed and clean.
- Service10.0 / 10Excellent
Staff received multiple compliments for being professional, efficient, and friendly.
- Room Quality10.0 / 10Excellent
Rooms described as beautiful, spacious, and comfortable.
- Amenities10.0 / 10Excellent
Amenities like rooftop bar and pool are well-received.
- Value for Money10.0 / 10Excellent
Guest satisfaction suggests good value given the quality of service.
- Food and Beverage10.0 / 10Excellent
Breakfast and the rooftop menu are highlighted as excellent.
Praised consistently
- Excellent staff and service
- Superb location
Complained about consistently
- Geen banaan bij het ontbijt.
The Oriental Jade Hotel in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Luxurious Accommodation
Experience comfort and style at The Oriental Jade Hotel in Hanoi. Each air-conditioned room is elegantly furnished with modern amenities, including a flat-screen TV and a safety deposit box. Some rooms even boast balconies with stunning city views, ensuring a memorable stay.
Dining Excellence
Indulge in a culinary journey at our hotel's restaurant, offering a diverse menu of Vietnamese, Asian, and European cuisine. Start your day with a delicious buffet, continental, or American breakfast. Special dietary needs are catered to with vegetarian, dairy-free, and vegan options available upon request.
Prime Location
Located near iconic landmarks like St. Joseph Cathedral and Hoan Kiem Lake, The Oriental Jade Hotel is the perfect base for exploring Hanoi. Enjoy convenient access to shopping at Trang Tien Plaza and cultural performances at the Hanoi Opera House, all just a stone's throw away.
Book now for an unforgettable stay at The Oriental Jade Hotel.
Facilities
100 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Spa/wellness center
- Currency exchange
- Outdoor pool
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Kid meals
- Lockers
- Pool with view
- Indoor pool
- Public transport tickets
- Kid-friendly buffet
- Public Bath
- Pool bar
- Infinity pool
- Rooftop pool
- Hot spring bath
- Sun loungers or beach chairs
- Wine/champagne
- Airport drop off
- Airport pick up
- Fruits
- Outdoor fireplace
- Kids' pool
- Fence around pool
- Steam room
- Fitness/spa locker rooms
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Breakfast takeaway containers
- Key card access
- Bike tours
- Tour/class on local culture
- Happy hour
- Cooking class
Where it is, and what is near it
Address
92 - 94 Hang Trong, Hoan KiemHanoi 10000
Vietnam
+84 24 3936 7777
Check-in & check-out
- Check-in from
- 02:00 PM
- Check-out by
- 12:00 PM
Nearest points of interest
Straight-line distances from our hotel data provider, closest first. A walking route is usually a little longer than the number here.
| Place | Type | Distance |
|---|---|---|
| Hanoi Old Quarter | District | 100 m |
| Hoan Kiem Lake (Lake of the Returned Sword) | Landmark | 200 m |
| Thang Long Water Puppet Theatre | Entertainment | 300 m |
| St. Joseph's Cathedral (Nha Tho Lớn) | Place of worship | 400 m |
| Hoa Lo Prison (Hoa Lo Historic Prison Museum) | Museum | 600 m |
| Hanoi Opera House | Entertainment | 1.2 km |
| Temple of Literature (Van Mieu) | Museum | 1.8 km |
| Ho Chi Minh Mausoleum | Landmark | 2.6 km |
| Hanoi Railway Station (Ga Hà Nội) | Station | 2.8 km |
| Noi Bai International Airport (HAN) | Airport | 22 km |
Where to stay in Hanoi — all 4 properties and the areas they sit in · Read the full Hanoi guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
The Oriental Jade vs Peridot Grand Luxury Boutique
Two Old Quarter five-star boutiques — Hang Trong against Đường Thành — flat 10s versus 9.8 with a mobility caveat.
The other Hanoi hotels we cover
Peridot Grand Luxury Boutique Hotel
5-star · Old Quarter & Hoàn Kiếm
A five-star boutique on Đường Thành — Old Quarter 0.1 km, rooftop bar and pool praised — with a mobility caveat in an otherwise near-perfect score set.
Sofitel Legend Metropole Hanoi
5-star · French Quarter & Opera edge
A five-star Sofitel Legend on Ngo Quyen — Hoàn Kiếm 0.1 km, historic luxury prose — with food scores that do not match the room-quality praise.
Meliá Hanoi
5-star · Ly Thuong Kiet & central west
A five-star Meliá on Ly Thuong Kiet — lake 0.8 km, pool and gym listed — with shower complaints and a smoking-floor assignment con beside solid service scores.
The Oriental Jade Hotel — common questions
- Why do all categories show 10 out of 10?
- That is what our hotel data provider’s guest analysis returns for this property from 4,290 reviews as of 8 January 2026. We show attributed supplier data and note the lone trivial breakfast con rather than treating the tens as our own score or structured data.
- Oriental Jade or Peridot Grand?
- Oriental Jade wins on headline and category tens; Peridot has a larger sample (5,068 vs 4,290) and names Kylie-level service praise. Full comparison: /hotels/hanoi/compare/the-oriental-jade-hotel-vs-peridot-grand-luxury-boutique-hotel.
- What time is check-in and check-out at The Oriental Jade Hotel?
- Check-in is from 02:00 PM and check-out is by 12:00 PM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- What is near The Oriental Jade Hotel?
- Our hotel data provider records Hanoi Old Quarter at 100 m, Hoan Kiem Lake (Lake of the Returned Sword) at 200 m, Thang Long Water Puppet Theatre at 300 m. Distances are straight-line from the property, so a walking route is usually a little longer.
- Which airport is nearest to The Oriental Jade Hotel?
- The supplier records HAN as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.