Hong Kong hotels
Hotel ICON
A five-star in TST East — Science Museum 0.05 km, Victoria Harbour 0.6 km — with the strongest supplier score in this Hong Kong sample and air-conditioning issues as the named con.
- 5-star (official classification)
- Tsim Sha Tsui
- Independent — no chain recorded
- Nearest airport HKG
Written by the TravelShifu editorial team · last checked
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Hotel ICON
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Should you book this hotel?
The verdict
Book it for TST East and the museum pin; treat air-conditioning complaints as live — 9.8 out of 10 from 3,267 reviews is real, but so is the A/C con in the same analysis.
The geography is tight. our hotel data provider puts the Science Museum at 0.05 km, Museum of History at 0.15 km, Nathan Road shopping at 0.6 km, Avenue of Stars at 0.6 km and TST MTR at 0.8 km. Location scores 10 out of 10.
The supplier rating is 9.8 out of 10 from 3,267 reviews, captured 16 January 2026. Service, location and overall experience score 10; room quality and amenities 9.78. Food and beverage is the soft spot at 9.28 — limited sweet breakfast options named. Cons include air-conditioning issues.
Facilities: swimming pool, fitness centre, restaurant, bar, garden, hot tub, sauna, family rooms. HKG airport code 33 km away. No chain in the property’s records row.
Check-in is from 03:00 PM; check-out is 12:00 PM.
Best for
- Couples who want a design-led TST East base steps from the Science Museum
- Travellers who want the highest supplier score in this Hong Kong four
- Anyone who wants rooftop pool and spa facilities in TST
Not for
- Guests who need reliable air conditioning without risk — A/C issues are named
- Harbour City shoppers who want 0.1 km to the mall — Langham is closer
- Anyone who needs pets allowed — not listed in cited facilities
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 9.8/10 from 3,267 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Hotel ICON
Synthesised from published guest reviews, last run 16 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Hotel ICON, captured on 2026-01-16. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience10.0 / 10Excellent
Overall, guests had a very positive experience marked by great staff and quality services.
- Location10.0 / 10Excellent
Conveniently located close to public transport with easy access to various attractions.
- Cleanliness9.8 / 10Excellent
The reviews highlight cleanliness positively with mentions of ample space and cleanliness for the rooms.
- Service10.0 / 10Excellent
Multiple comments praise the staff for being helpful, hard-working, and professional.
- Room Quality9.8 / 10Excellent
Most reviews mention spacious and well-equipped rooms, contributing to a positive sentiment.
- Amenities9.8 / 10Excellent
Guests enjoyed a range of amenities including a great breakfast and spa area.
- Value for Money9.8 / 10Excellent
Many guests felt they received good value considering location and quality, though some found it pricey.
- Food and Beverage9.3 / 10Excellent
The breakfast received praise but was noted as somewhat limited for sweet options.
Praised consistently
- Helpful staff
- Great location
- Comfortable rooms
- High-quality amenities
- Excellent food options
Complained about consistently
- Air conditioning issues
- Breakfast options may be limited for some
Hotel ICON in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Stylish Architecture and Stunning Views
Designed by famous local architects, Hotel ICON offers a modern and chic atmosphere with breathtaking harbour views in Tsim Sha Tsui East Kowloon. The hotel's rooftop outdoor heated pool and pampering spa services provide a luxurious experience for guests.
Hygiene and Safety Measures
Certified with Indoor Environment Quality, Hotel ICON prioritizes guest well-being with additional hygiene measures. From UV light installed air conditioning systems to negative air pressure ventilation in all rooms, the hotel ensures a safe and clean environment for all visitors.
Convenient Location and Transportation
Located just a 5-minute walk from Hung Hom MTR Station, the hotel offers easy access to popular districts like Causeway Bay and Wan Chai. Guests can also enjoy shuttle services and 100% electric transportation options, making travel hassle-free.
Ready to experience luxury and convenience at Hotel ICON? Book your stay now and indulge in a memorable getaway.
Facilities
54 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Sauna
- Dry cleaning
- Massage services
- Spa/wellness center
- Babysitting/child services
- Non-smoking throughout
- Outdoor pool
- Concierge service
- Wheelchair accessible
- Pool with view
- Toilet with grab rails
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Delivered food - securely covered
- Thermometers for guests provided by property
- Breakfast takeaway containers
Where it is, and what is near it
Address
17 Science Museum RoadHong Kong
Hong Kong SAR China
+852 3400 1000
Check-in & check-out
- Check-in from
- 03:00 PM
- Check-out by
- 12:00 PM
Nearest points of interest
Straight-line distances from our hotel data provider, closest first. A walking route is usually a little longer than the number here.
| Place | Type | Distance |
|---|---|---|
| Hong Kong Science Museum | Museum | 50 m |
| Hong Kong Museum of History | Museum | 150 m |
| Victoria Harbour | Landmark | 600 m |
| Tsim Sha Tsui / Nathan Road shopping district | Shopping | 600 m |
| Avenue of Stars (Tsim Sha Tsui Promenade) | Landmark | 600 m |
| Hong Kong Cultural Centre | Entertainment | 700 m |
| Tsim Sha Tsui (MTR) station | Station | 800 m |
| Victoria Peak (The Peak) | Landmark | 4 km |
| Hong Kong International Airport (HKG) | Airport | 33 km |
Where to stay in Hong Kong — all 4 properties and the areas they sit in · Read the full Hong Kong guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Hotel ICON vs The Langham Hong Kong
Two TST five-stars — Science Museum East against Harbour City — answering which Kowloon waterfront walk you want from the lobby.
Hotel ICON vs Hyatt Centric Victoria Harbour
Tsim Sha Tsui five-star against North Point four-star — museum-side Kowloon against harbour-east views, answering whether the star badge or the quieter harbour pin wins.
The other Hong Kong hotels we cover
The Langham Hong Kong
5-star · Tsim Sha Tsui
A five-star Langham on Peking Road — Harbour City 0.1 km, TST promenade 0.3 km — with Michelin dining on site and mattress and musty-smell complaints in the guest analysis.
Hyatt Centric Victoria Harbour
4-star · North Point & Harbour East
A four-star Hyatt on the harbour — Victoria Harbour 0.2 km, North Point MTR 0.6 km — with rooftop infinity pool praise and amenities at 8.62 out of 10 in the guest analysis.
Cordis, Hong Kong - Langham Hospitality Group
5-star · Mong Kok
A five-star Cordis on Shanghai Street — Ladies’ Market 0.15 km, Mong Kok MTR 0.2 km — with market convenience and the softest headline supplier score in this sample at 8.9 out of 10.
Hotel ICON — common questions
- Is Hotel ICON worth the spend?
- If TST East and the museum cluster are your map, yes — 9.8 out of 10 from 3,267 reviews as of 16 January 2026, location 10 out of 10. Read the air-conditioning con before you assume perfect comfort.
- How close is Harbour City?
- Not as close as The Langham — our hotel data provider puts Nathan Road shopping at 0.6 km and Avenue of Stars at 0.6 km. Harbour City itself is The Langham’s 0.1 km pin, not Hotel ICON’s.
- What time is check-in and check-out at Hotel ICON?
- Check-in is from 03:00 PM and check-out is by 12:00 PM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- What is near Hotel ICON?
- Our hotel data provider records Hong Kong Science Museum at 50 m, Hong Kong Museum of History at 150 m, Victoria Harbour at 600 m. Distances are straight-line from the property, so a walking route is usually a little longer.
- Which airport is nearest to Hotel ICON?
- The supplier records HKG as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.