Lisbon hotels
Hotel Roma
A three-star independent on Avenida de Roma — Roma Metro 0.2 km, airport 3 km — with service at 9 out of 10 and noise plus bathroom-cleanliness concerns in the cons.
- 3-star (official classification)
- Alvalade & Avenida de Roma
- Independent — no chain recorded
- Nearest airport LIS
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Hotel Roma
Ad · affiliate links — we may earn a commission if you book through these links. It never changes the price you pay, and it never changes our verdict. How this works
No nightly price is quoted anywhere on this page: we hold no live rate for this property, and a rate printed into a static page is wrong within hours. These links open each partner’s own Lisbonhotel search — search for “Hotel Roma” when you land. We link to the search rather than to a deep link because no per-property deep-link parameter has been verified for these programmes, and a link that quietly lands on the wrong hotel would be worse than one extra step. Trip.com is listed first because it is the partner we work with directly; if the property is not on it, Booking.com carries the widest inventory of the three. We may earn a commission from any of them, and that does not change what this page says about the hotel.
Still comparing?
Open the partner’s whole Lisbon list and put it next to this one.
Should you book this hotel?
The verdict
The Roma Metro three-star if transport and breakfast praise matter — read the noise and bathroom-cleanliness cons before you treat the 8.8 headline as quiet and spotless.
The metro pin is the product. Roma Metro 0.2 km, airport 3 km, Avenida da Liberdade 2.8 km, Parque Eduardo VII 3 km. Location scores 9.04 out of 10. Praça do Comércio is still 4.2 km and Alfama 4.5 km — closer than Parque das Nações on those pins, not an Alfama stay.
The supplier rating is 8.8 out of 10 from 11,501 reviews, captured 8 January 2026. Service scores 9 with friendly, efficient staff named; cleanliness 8.73 with bathroom concerns in the cons; room quality 8.69 notes noise and renovation needs. Pros also name excellent breakfast and comfortable rooms; cons add inconsistent breakfast quality and missing amenities such as in-room coffee facilities in the analysis.
Facilities are practical rather than resort: restaurant, bar and family rooms are listed — no pool, spa or fitness centre in the filtered amenity facts. Amenities still score 8.82 with breakfast and coffee-facility gaps noted.
Chain: none recorded. Check-in from 03:00 PM; check-out 12:00 PM.
Best for
- Travellers who want Roma Metro at 0.2 km and airport at 3 km
- Families who need family rooms listed at a three-star band
- Anyone who values a 11,501-review sample with service at 9 out of 10
Not for
- Light sleepers — noise from surrounding areas is a named con
- Guests who need spa or pool kit — not in cited amenity facts
- Anyone unwilling to risk bathroom-cleanliness complaints — explicitly named
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 8.8/10 from 11,501 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Hotel Roma
Synthesised from published guest reviews, last run 8 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Hotel Roma, captured on 2026-01-08. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience8.7 / 10Excellent
Mixed feedback indicates some strong positives and significant negatives, leading to this overall score.
- Location9.0 / 10Excellent
Multiple reviews praise the proximity to transport and local amenities, indicating a very good location.
- Cleanliness8.7 / 10Excellent
Some reviews mention that rooms are clean, but issues with the bathroom and other reviews suggest inconsistent cleanliness.
- Service9.0 / 10Excellent
Reviews highlight the friendliness and efficiency of the staff, contributing positively to the service score.
- Room Quality8.7 / 10Excellent
Some comments about comfort and cleanliness, but also notes about noise and the need for renovations.
- Amenities8.8 / 10Excellent
While some amenities were appreciated, certain services like breakfast and lack of coffee making facilities impacted the score.
- Value for Money8.7 / 10Excellent
Generally good reviews on pricing relative to services offered, though some found specific aspects lacking.
- Food and Beverage8.7 / 10Excellent
Breakfast mentioned as good but with room for improvement, leading to a balanced score.
Praised consistently
- Excellent breakfast
- Friendly and efficient staff
- Good location near transport
- Comfortable and clean rooms
Complained about consistently
- Noise issues from surrounding areas
- Bathroom cleanliness concerns
- Inconsistent breakfast quality
- Lack of certain amenities
Hotel Roma in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Luxurious Accommodation
Hotel Roma, nestled in Lisbon's Alvalade district, boasts spacious rooms with free Wi-Fi, satellite TV, and private bathrooms. Upgrade to rooms with balconies and seating areas for a touch of elegance.
Dining Experience
Indulge in a culinary journey at Roma's on-site restaurant offering international cuisine and a fine collection of Portuguese wines. Enjoy room service for added convenience.
Convenient Location
With a solarium and proximity to theatres, restaurants, Roma Metro Station, and Lisbon Portela Airport, Hotel Roma ensures a seamless stay in the heart of Lisbon.
Ready to experience the charm of Hotel Roma? Book now for an unforgettable stay!
Facilities
46 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Meeting/banquet facilities
- Car hire
- Breakfast in the room
- Currency exchange
- Non-smoking throughout
- Daily housekeeping
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Wine/champagne
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Food delivered to guest room
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
Where it is, and what is near it
Address
Avenida de Roma 33Lisbon 1749-074
Portugal
Check-in & check-out
- Check-in from
- 03:00 PM
- Check-out by
- 12:00 PM
Nearest points of interest
Straight-line distances from our hotel data provider, closest first. A walking route is usually a little longer than the number here.
| Place | Type | Distance |
|---|---|---|
| Roma (Metro) station | Station | 200 m |
| Avenida da Liberdade (shopping boulevard) | Shopping | 2.8 km |
| Lisbon Humberto Delgado Airport (Lisboa Airport) | Airport | 3 km |
| Parque Eduardo VII | Park | 3 km |
| Praça do Comércio (Terreiro do Paço) | Landmark | 4.2 km |
| Castelo de São Jorge (St. George's Castle) | Landmark | 4.5 km |
| Alfama (historic district) | District | 4.5 km |
| Oceanário de Lisboa (Lisbon Oceanarium) | Museum | 6 km |
| Torre de Belém (Belém Tower) | Landmark | 7.5 km |
| Mosteiro dos Jerónimos (Jerónimos Monastery) | Place of worship | 7.7 km |
Where to stay in Lisbon — all 4 properties and the areas they sit in · Read the full Lisbon guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
VIP Grand Lisboa Hotel & Spa vs Hotel Roma
Northern Lisbon either/or — five-star spa on Avenida 5 de Outubro against three-star Roma Metro practicality with a much stronger guest headline.
The other Lisbon hotels we cover
Ikonik Lisboa
3-star · Parque das Nações
A three-star Ikonik on Avenida do Mediterrâneo — Oceanário 0.7 km, Oriente 0.6 km — with the strongest location score in this Lisbon sample and no gym in the amenity facts.
Tivoli Oriente Lisboa Hotel
4-star · Parque das Nações
A four-star Tivoli on Avenida Dom João II — Oceanário 0.9 km, Oriente 0.6 km — with indoor pool, spa and breakfast praise beside historic-centre distance as the named trade-off.
VIP Grand Lisboa Hotel & Spa
5-star · Avenidas Novas & 5 de Outubro
A five-star VIP Hotels spa stay on Avenida 5 de Outubro — outdoor pool, sauna and fitness listed — with the softest supplier headline in this Lisbon sample and room-maintenance complaints named.
Hotel Roma — common questions
- Is Hotel Roma good for the airport?
- Lisbon Humberto Delgado Airport is 3 km on our hotel data provider’s figures — closer than Tivoli at 3.8 km or Ikonik at 4 km. Location scores 9.04 out of 10 from 11,501 reviews as of 8 January 2026.
- How does it compare with VIP Grand Lisboa?
- Same northern-Lisbon shortlist, different bands — three-star metro practicality versus five-star spa kit. Full comparison: /hotels/lisbon/compare/vip-grand-lisboa-hotel-spa-vs-hotel-roma.
- What time is check-in and check-out at Hotel Roma?
- Check-in is from 03:00 PM and check-out is by 12:00 PM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- What is near Hotel Roma?
- Our hotel data provider records Roma (Metro) station at 200 m, Avenida da Liberdade (shopping boulevard) at 2.8 km, Lisbon Humberto Delgado Airport (Lisboa Airport) at 3 km. Distances are straight-line from the property, so a walking route is usually a little longer.
- Which airport is nearest to Hotel Roma?
- The supplier records LIS as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.