Mecca hotels
Makkah Clock Royal Tower, A Fairmont Hotel
A 5-star Makkah Clock Royal Tower, A Fairmont Hotel at King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Makkah, 21955 — Masjid al-Haram (Great Mosque of Mecca) at 0.1 km with a 8.4 headline from 20,000 reviews and high price named in the cons.
- 5-star (official classification)
- Clock Tower / Abraj Al-Bait
- Accor
- Nearest airport JED
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Makkah Clock Royal Tower, A Fairmont Hotel
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Booking direct? +966 12 571 7777 — we earn nothing from this one, and direct rates sometimes include breakfast or free cancellation that an aggregated rate does not.
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The verdict
Book Makkah Clock Royal Tower, A Fairmont Hotel if a 8.4 headline from 20,000 fits your tolerance — accept high price, inconsistent cleaning as named trade-offs.
Geography from the supplier table: Masjid al-Haram (Great Mosque of Mecca) at 0.1 km; Jabal al‑Nour (Cave of Hira) at 5.5 km; Mina (the Tent City) at 7 km; Mount Arafat (Jabal al‑Rahmah) at 20 km; King Abdulaziz International Airport (Jeddah) at 70 km. Location scores 8.74 out of 10.
The supplier rating is 8.4 out of 10 from 20,000 reviews, captured 7 January 2026. Cleanliness 7.73. Service 9.2. Pros name excellent service, great location, friendly staff. Cons name high price, inconsistent cleaning, parking fees.
Filtered amenity facts include Wheelchair-accessible pool, Conference space, Free newspapers in lobby, Wheelchair-accessible spa, Fitness facilities, Wheelchair-accessible on-site restaurant — we only cite what the seed lists.
Chain: Accor. Check-in from 04:00 PM; check-out 12:00 PM.
Best for
- Travellers who want a 5-star with a 8.4 headline from 20,000 reviews
- Anyone comparing dated cleanliness and location category scores before booking
- Readers who will read named cons as carefully as the pros
Not for
- Anyone expecting a quoted nightly rate on this page
- Guests who will not accept named cons such as high price
- Anyone treating star class alone as a cleanliness guarantee
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 8.4/10 from 20,000 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Makkah Clock Royal Tower, A Fairmont Hotel
Synthesised from published guest reviews, last run 7 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Makkah Clock Royal Tower, A Fairmont Hotel, captured on 2026-01-07. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience8.7 / 10Excellent
The general sentiment across reviews speaks to a positive experience, often noting the likelihood of returning.
- Location8.7 / 10Excellent
The location received positive remarks for its proximity to key attractions, though there were mentions of view issues from specific rooms.
- Cleanliness7.7 / 10Good
Several reviews noted inconsistent cleaning, with some highlighting excellent cleanliness while one mentioned issues with the regularity of room cleaning.
- Service9.2 / 10Excellent
The service was frequently praised, especially the friendliness and professionalism of the staff, indicating a strong positive sentiment.
- Room Quality8.2 / 10Good
Rooms were generally described as elegant and comfortable, despite some concerns about specific issues with room orientation.
- Amenities8.2 / 10Good
Amenities are viewed positively, although the parking fee was deemed excessive by some guests.
- Value for Money7.7 / 10Good
The price was frequently criticized as too expensive, affecting the perceived value for money.
- Food and Beverage8.7 / 10Excellent
Some reviews indicated satisfaction with the food quality during the stay, highlighting it as a strong point.
Praised consistently
- Excellent service
- Great location
- Friendly staff
- Comfortable rooms
- Outstanding cleanliness
Complained about consistently
- High price
- Inconsistent cleaning
- Parking fees
- Room view issues
Makkah Clock Royal Tower, A Fairmont Hotel in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Discover unparalleled luxury at Makkah Clock Royal Tower, A Fairmont Hotel, nestled in the heart of Makkah, just steps away from iconic landmarks.
Indulge in Exceptional Dining
Savor the flavors of the world at Atyaf, one of our 10 exquisite restaurants. With 24-hour room service and a charming coffee shop, culinary delights are always just a call away.
Unmatched Comfort & Design
Relax in one of our 1,650 stylishly decorated guestrooms, featuring Select Comfort beds, luxurious baths with rainfall showerheads, and modern amenities like LCD televisions to ensure a restful stay.
State-of-the-Art Facilities
Whether planning a business conference or a family getaway, our expansive 21,000 square feet of flexible meeting space and a fully-equipped health club provide everything you need for a successful event or a rejuvenating retreat.
Book your stay today for an unforgettable escape in Makkah!
Facilities
74 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Meeting rooms
- Fitness facilities
- No single-use plastic straws
- Comprehensive recycling policy
- Health club
- No single-use plastic stirrers
- No single-use plastic water bottles
- No single-use plastic soda bottles
- Guest education on local ecosystems and culture
- Annual carbon offsets
- Sustainability/community reinvestment (10% revenue or more)
- Free WiFi
- 24-hour front desk
- Luggage storage
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Elevator
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Conference space
- Breakfast available (surcharge)
- Library
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Limo or town car service available
- Wedding services
- Children's club
- Tours/ticket assistance
- Braille or raised signage
- Conference center
- Snack bar/deli
- Computer station
- Water dispenser
- Housekeeping on request
- Couples/private dining
- Designer stores on site
- Shopping mall on site
- Art gallery on site
- Ballroom
- Banquet hall
- Reception hall
- Eco-friendly cleaning products provided
- LED light bulbs
- Recycling
- Grey water recycling system
- Children's games
- Wheelchair-accessible public washroom
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible on-site restaurant
- Change of towels (on request)
- Change of bed sheets (on request)
- Stair-free path to entrance
- Vegetarian breakfast available
- Organic food
- Humane animal treatment
- Locally-owned & organized tours & activities
- Showcase for local artists
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Biodegradable/compostable stirrers
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
Where it is, and what is near it
Address
King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Makkah, 21955Mecca 21955
Saudi Arabia
+966 12 571 7777
Check-in & check-out
- Check-in from
- 04:00 PM
- Latest arrival
- 12:00 AM
- Check-out by
- 12:00 PM
Nearest points of interest
Straight-line distances from our hotel data provider, closest first. A walking route is usually a little longer than the number here.
| Place | Type | Distance |
|---|---|---|
| Masjid al-Haram (Great Mosque of Mecca) | Place of worship | 100 m |
| Jannat al‑Mu'alla Cemetery | Place of worship | 800 m |
| Makkah Station (Haramain High-Speed Railway) | Station | 2.5 km |
| Jabal Thawr (Cave of Thawr) | Place of worship | 5 km |
| Jabal al‑Nour (Cave of Hira) | Place of worship | 5.5 km |
| Mina (the Tent City) | Place of worship | 7 km |
| Mount Arafat (Jabal al‑Rahmah) | Place of worship | 20 km |
| King Abdulaziz International Airport (Jeddah) | Airport | 70 km |
Where to stay in Mecca — all 4 properties and the areas they sit in · Read the full Mecca guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Jabal Omar Hyatt Regency Makkah vs Makkah Clock Royal Tower, A Fairmont Hotel
Two Mecca hotels from the same ingest sample — 5-star Jabal Omar Hyatt Regency Makkah against 5-star Makkah Clock Royal Tower, A Fairmont Hotel — compared on dated guest scores, not inventing rates or walks.
The other Mecca hotels we cover
Jabal Omar Hyatt Regency Makkah
5-star · Jabal Omar / Haram edge
A 5-star Jabal Omar Hyatt Regency Makkah at Jabal Omar, Ibrahim Al Khalil Road — Masjid al-Haram (The Grand Mosque) & the Kaaba at 0.2 km with a 8.9 headline from 20,000 reviews and cleanliness issues named in the cons.
Four Points by Sheraton Makkah Al Naseem
4-star · Al Naseem belt
A 4-star Four Points by Sheraton Makkah Al Naseem at Third Ring Road, behind Al Rajhi Mosque — Masjid al-Haram (The Grand Mosque) & The Kaaba at 7 km with a 8.3 headline from 18,214 reviews and poor service in some areas named in the cons.
Elaf Bakkah Hotel
3-star · Central value belt
A 3-star Elaf Bakkah Hotel at Mahbas Al Jin — no POI rows with a 8 headline from 19,003 reviews and poor cleanliness named in the cons.
Makkah Clock Royal Tower, A Fairmont Hotel — common questions
- How does Makkah Clock Royal Tower, A Fairmont Hotel score with guests?
- Our hotel data provider returns 8.4 out of 10 from 20,000 reviews as of 7 January 2026. Location 8.74/10. Cleanliness 7.73/10. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- How close is Makkah Clock Royal Tower, A Fairmont Hotel to Masjid al-Haram (Great Mosque of Mecca)?
- Masjid al-Haram (Great Mosque of Mecca) at 0.1 km on our hotel data provider’s figures. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- What time is check-in and check-out at Makkah Clock Royal Tower, A Fairmont Hotel?
- Check-in is from 04:00 PM and check-out is by 12:00 PM, with the latest accepted arrival at 12:00 AM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- What is near Makkah Clock Royal Tower, A Fairmont Hotel?
- Our hotel data provider records Masjid al-Haram (Great Mosque of Mecca) at 100 m, Jannat al‑Mu'alla Cemetery at 800 m, Makkah Station (Haramain High-Speed Railway) at 2.5 km. Distances are straight-line from the property, so a walking route is usually a little longer.
- Which airport is nearest to Makkah Clock Royal Tower, A Fairmont Hotel?
- The supplier records JED as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.