Medellín hotels
Hotel San Fernando Plaza
A five-star on Carrera 42 A — Parque Lleras 0.3 km, swimming pool and hot tub listed — with water-quality complaints and limited pool hours despite a 9 out of 10 supplier score.
- 5-star (official classification)
- Parque Lleras & El Poblado Core
- Independent — no chain recorded
- Nearest airport MDE
Written by the TravelShifu editorial team · last checked
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Hotel San Fernando Plaza
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The verdict
The classic Lleras-core pick if you want 0.3 km to the bars and strong service scores — read water-quality and pool-hour complaints before you treat the 9 headline as flawless.
Geography: Parque Lleras 0.3 km, Estación El Poblado 0.8 km, Jardín Botánico 4.5 km, Plaza Botero 5.7 km, Comuna 13 7.8 km, airport 20 km. Location scores 9.25 out of 10 — central El Poblado with business and shopping access named in the prose.
The supplier rating is 9 out of 10 from 6,181 reviews, captured 12 December 2025 — the largest sample in this Medellín set. Service 9.75; breakfast/food 9.25; value 9.25; overall experience 9.25; amenities 8.75. Cleanliness and room quality both sit at 8.25 — water and bathroom cleanliness issues and dated rooms with air-conditioning problems are named cons.
Facilities include a swimming pool, hot tub/Jacuzzi, fitness centre, restaurant, bar, family rooms and airport shuttle. Pool hours are reduced per the guest analysis — confirm current hours at check-in.
Pros name great service, excellent location and good breakfast. Cons name water quality, communication problems and limited pool hours. Communication sits beside a 9.75 service score — read both.
Best for
- Travellers who want Parque Lleras within a short walk
- Business visitors who need metro access and an airport shuttle listed
- Anyone who prioritises breakfast praise (9.25) and service (9.75)
Not for
- Guests sensitive to water-quality complaints — named as a con
- Anyone who needs all-day pool access — limited hours are named
- Centro-first itineraries; Plaza Botero is 5.7 km away
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 9.0/10 from 6,181 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Hotel San Fernando Plaza
Synthesised from published guest reviews, last run 12 December 2025. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Hotel San Fernando Plaza, captured on 2025-12-12. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience9.3 / 10Excellent
Overall positive experiences despite minor issues.
- Location9.3 / 10Excellent
Central location with easy access to business and shopping areas.
- Cleanliness8.3 / 10Good
Issues with water and bathroom cleanliness mentioned, slight lowering of score.
- Service9.8 / 10Excellent
The staff were mentioned positively multiple times for their attention and service quality.
- Room Quality8.3 / 10Good
Some mentions of dated rooms and air conditioning issues.
- Amenities8.8 / 10Excellent
Generally good amenities, but mentions of reduced pool hours.
- Value for Money9.3 / 10Excellent
Good value for the price based on reviews.
- Food and Beverage9.3 / 10Excellent
Breakfast described as excellent with a variety of options.
Praised consistently
- Great service
- Excellent location
- Good breakfast
Complained about consistently
- Water quality and issues
- Communication problems
- Limited pool hours
Hotel San Fernando Plaza in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Luxurious Accommodation in Exclusive District
Hotel San Fernando Plaza in Medellin offers a premium experience with a heated pool, spa, and fitness center. The rooms feature high-speed WiFi, satellite TVs, and some even have city-view terraces.
Gastronomic Delights and Relaxation
Enjoy a daily buffet breakfast and exquisite dining at Spezia restaurant. Unwind with drinks at the lobby bar or indulge in 24-hour room service. The spa offers massages, sauna, and Turkish baths, while the poolside loungers provide a perfect spot to unwind.
Convenience and Accessibility
Benefit from 24-hour front desk services, shuttle arrangements to the airport, and on-site parking. Located in the financial district, the hotel is a short drive from Olaya Herrera Airport and Plaza de Botero.
Ready to experience luxury and convenience at Hotel San Fernando Plaza? Book your stay now!
Facilities
80 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Sauna
- Dry cleaning
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Solarium
- Hammam
- Outdoor pool
- Daily housekeeping
- Designated smoking area
- Accessible parking
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Electric vehicle charging station
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Hair Salon Services
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
Where it is, and what is near it
Address
Carrera 42 A No. 1 - 15Medellín 50022
Colombia
+57 604 4445353
Check-in & check-out
- Check-in from
- 03:00 PM
- Check-out by
- 12:00 PM
Nearest points of interest
Straight-line distances from our hotel data provider, closest first. A walking route is usually a little longer than the number here.
| Place | Type | Distance |
|---|---|---|
| Parque Lleras (El Poblado nightlife) | Entertainment | 300 m |
| Estación El Poblado (Metro) | Station | 800 m |
| Jardín Botánico de Medellín | Park | 4.5 km |
| Plaza Botero | Landmark | 5.7 km |
| Museo de Antioquia | Museum | 5.7 km |
| Pueblito Paisa (Cerro Nutibara) | Landmark | 6.2 km |
| Comuna 13 (street art & outdoor escalators) | District | 7.8 km |
| Parque Arví | nature | 12 km |
| José María Córdova International Airport (MDE) | Airport | 20 km |
Where to stay in Medellín — all 4 properties and the areas they sit in · Medellín hotels — this page
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Hotel San Fernando Plaza vs The Click Clack Hotel Medellín
Two Lleras-core five-stars at 0.3 km — classic upscale against trendy design — answering whether breakfast and sample size beat location tens and spa amenities.
Hotel San Fernando Plaza vs Hotel Dann Carlton Medellín
Two El Poblado five-stars a few blocks apart — Parque Lleras at 0.3 km against 0.6 km — answering whether the closer nightlife pin or free parking should break the tie.
The other Medellín hotels we cover
The Click Clack Hotel Medellín
5-star · Parque Lleras & El Poblado Core
A five-star Click Clack on Cra. 37 — Parque Lleras 0.3 km, spa/wellness and pets allowed — with poor restaurant food (7.61) despite a 10 out of 10 location score.
Hotel Dann Carlton Belfort Medellin
5-star · El Poblado — Business Belt
A five-star Dann Carlton Belfort on Calle 17 — business location per guest data, Parque Lleras 0.9 km, free parking — with dirty chairs, slow restaurant service and mixed food scores despite 8.8 out of 10 overall.
Hotel Dann Carlton Medellín
5-star · El Poblado — Lleras Fringe
A five-star Dann Carlton on Cra 43A — Parque Lleras 0.6 km, free parking and pool listed — with noise, maintenance and cleanliness scores (8.02) below the 8.6 headline.
Hotel San Fernando Plaza — common questions
- How close is Hotel San Fernando Plaza to Parque Lleras?
- our hotel data provider records Parque Lleras at 0.3 km and Estación El Poblado metro at 0.8 km. Location scores 9.25 out of 10 from 6,181 reviews as of 12 December 2025.
- What do guests complain about?
- Water quality, communication problems and limited pool hours — despite a 9 out of 10 supplier rating. Cleanliness and room quality both score 8.25 out of 10 with bathroom and air-conditioning issues named.
- What time is check-in and check-out at Hotel San Fernando Plaza?
- Check-in is from 03:00 PM and check-out is by 12:00 PM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- What is near Hotel San Fernando Plaza?
- Our hotel data provider records Parque Lleras (El Poblado nightlife) at 300 m, Estación El Poblado (Metro) at 800 m, Jardín Botánico de Medellín at 4.5 km. Distances are straight-line from the property, so a walking route is usually a little longer.
- Which airport is nearest to Hotel San Fernando Plaza?
- The supplier records MDE as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.