How does Great Southern Hotel Melbourne score with guests?

Our hotel data provider returns 7.9 out of 10 from 16,574 reviews as of 27 January 2026. Location 9.3/10. Cleanliness 6.79/10. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.

How close is Great Southern Hotel Melbourne to the main sights?

We cannot quote kilometre figures — this hotel has no POI rows in the ingest. Location scores 9.3 out of 10 from 16,574 reviews as of 27 January 2026. Plan walks on a map before you book around a tight itinerary.

What time is check-in and check-out at Great Southern Hotel Melbourne?

Check-in is from 02:00 PM and check-out is by 10:00 AM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.

Which airport is nearest to Great Southern Hotel Melbourne?

The supplier records MEL as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.

Melbourne hotels

Great Southern Hotel Melbourne

A 4-star Great Southern Hotel Melbourne at 44 Spencer Street — no POI rows with a 7.9 headline from 16,574 reviews and noise disturbances named in the cons.

4-star (official classification)
Spencer Street & west edge
Independent — no chain recorded
Nearest airport MEL

Written by the TravelShifu editorial team · last checked 8 August 2026 · hotel method

Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.

Check rates for Great Southern Hotel Melbourne

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Booking direct? +61 3 9629 6991 — we earn nothing from this one, and direct rates sometimes include breakfast or free cancellation that an aggregated rate does not.

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Should you book this hotel?

The verdict

Book Great Southern Hotel Melbourne if a 7.9 headline from 16,574 fits your tolerance — accept noise disturbances, cleanliness issues as named trade-offs.

This seed has no POI distance rows for Great Southern Hotel Melbourne, so we do not invent landmark kilometre claims. Location still scores 9.3 out of 10 in guest analysis.

The supplier rating is 7.9 out of 10 from 16,574 reviews, captured 27 January 2026. Cleanliness 6.79. Service 8.76. Pros name great location, friendly staff, value for money. Cons name noise disturbances, cleanliness issues, poor room condition.

Filtered amenity facts include Restaurant, Screens / Barriers between staff and guests for safety, Parking, Private parking, Parking garage, WiFi available — we only cite what the seed lists.

Chain: none recorded. Check-in from 02:00 PM; check-out 10:00 AM.

Best for

Travellers who want a 4-star with a 7.9 headline from 16,574 reviews
Anyone comparing dated cleanliness and location category scores before booking
Readers who will read named cons as carefully as the pros

Not for

Anyone who needs verified landmark pins — none in this seed
Guests who will not accept named cons such as noise disturbances
Anyone treating star class alone as a cleanliness guarantee

Verdict last reviewed 8 August 2026. Rates, refurbishments and management change — re-check anything time-sensitive before booking.

The supplier’s overall score

Third-party guest reviews: 7.9/10 from 16,574 reviews — as of 2026-01-27

This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.

What guests actually say

Guest sentiment at Great Southern Hotel Melbourne

Synthesised from published guest reviews, last run 27 January 2026. Scores are our reading of recurring themes, not an average of star ratings.

Every score and every phrase in this section is the guest analysis from our hotel data provider for Great Southern Hotel Melbourne, captured on 2026-01-27. TravelShifu did not compute these numbers, average them, or edit the wording.

Overall Experience7.3 / 10Good
Some guests enjoyed their stay while others were disappointed by various issues, resulting in a mixed overall experience.
Location9.3 / 10Excellent
Great location highlighted in several reviews for its convenience and proximity to major attractions.
Cleanliness6.8 / 10Mixed
Multiple comments indicated issues with dirt and mould, including stains in the bathroom and dusty conditions.
Service8.8 / 10Excellent
Friendly staff were mentioned positively, but some issues were noted about responsiveness to noise complaints.
Room Quality6.8 / 10Mixed
Many reviewers expressed dissatisfaction with room conditions including noise and lack of air conditioning.
Amenities7.3 / 10Good
Basic amenities were provided but with significant issues reported regarding air conditioning.
Value for Money8.2 / 10Good
Some guests felt they got good value, although others mentioned the high costs relative to the experience.
Food and Beverage8.8 / 10Excellent
Dining options were highlighted as good with a variety of food available.

Praised consistently

Great location
Friendly staff
Value for money

Complained about consistently

Noise disturbances
Cleanliness issues
Poor room condition

Great Southern Hotel Melbourne in photos

Supplied by the property through our hotel data provider and served from its own CDN.

What the property says about itself

The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.

Vintage Interior Decor
The Great Southern Hotel Melbourne, located opposite Southern Cross Station, boasts vintage interior décor that adds a touch of charm to your stay.

Convenient Location
Situated just a 10-minute walk from Crown Casino and Etihad Stadium, this hotel offers easy access to Melbourne's popular attractions, making it an ideal choice for travelers looking to explore the city.

Upgrade Notice
Please note that from October 2023 to April 2024, the hotel will be undergoing a major lift upgrade project. While this may cause some inconvenience, rest assured that the management is working to enhance the property for your future comfort.

Book your stay at the Great Southern Hotel Melbourne for a delightful blend of vintage elegance and modern convenience.

Facilities

36 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Currency exchange
Private parking
Shared lounge/TV area
Parking garage
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
CCTV outside property
CCTV in common areas
Access to health care professionals
Screens / Barriers between staff and guests for safety
Thermometers for guests provided by property
Key card access

Where it is, and what is near it

Address

44 Spencer Street
Melbourne 3000
Australia
+61 3 9629 6991

Check-in & check-out

Check-in from: 02:00 PM
Check-out by: 10:00 AM

Nearest points of interest

Our supplier lists no landmark distances for this property — not zero landmarks nearby, simply no measured distances on file. Rather than estimate them from the coordinates, we leave it blank: the address above and the map are the reliable guide, and our Melbourne area notes cover what is worth walking to.

Where to stay in Melbourne — all 4 properties and the areas they sit in · Read the full Melbourne guide

Conditions worth reading before you book

The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.

All guests must sign the property’s T&C. Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in. The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card. Please note that there is a non-refundable 2.0% credit card fee when you pay with a Mastercard, Visa, UnionPay, American Express, Diners Club or JCB credit card. Early check-in is available for an additional AUD 30 from 10:00 only and is subject to room availability. Late check out is available for an additional AUD 35 up until 13:00, day use rate applies after 13:00. Please notify reception by 10:00 on your check out date if you require a late check out. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. We offer our Great Sunrise Breakfast for AUD 20 per person, served daily from 7:00 to 10:30. Each plated serve includes bacon, eggs, sausages, hash browns, tomato, tinned mushrooms, and baked beans (one serve only, no refills). Guests can also enjoy our self-serve selection of toast, cereal, canned fruit, fresh seasonal fruit, mini croissants, pancakes, yoghurt, coffee, tea, and juice. We would like to inform you that we now offer express check-in and check-out to our guests via kiosks in the hotel lobby. Please feel free to ask our friendly staff upon arrival if you need assistance. Housekeeping service is available for an additional charge of AUD 20. The maximum vehicle height for parking at this property is 195 cm. Taller vehicles cannot park here. Parking is available for AUD 30 per night. Parking is subject to availability due to limited spaces.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Parking is subject to availability due to limited spaces. This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Head to head

Great Southern Hotel Melbourne vs Rendezvous Hotel Melbourne
Two Melbourne hotels from the same ingest sample — 4-star Great Southern Hotel Melbourne against 5-star Rendezvous Hotel Melbourne — compared on dated guest scores, not inventing rates or walks.

Crown Promenade Melbourne
5-star · Southbank & Crown
A 5-star Crown Promenade Melbourne at 8 Whiteman Street — no POI rows with a 8.8 headline from 11,465 reviews and room quality issues named in the cons.
Rendezvous Hotel Melbourne
5-star · Spencer Street & west edge
A 5-star Rendezvous Hotel Melbourne at 328 Flinders Street — no POI rows with a 8.3 headline from 12,240 reviews and issues with cleanliness named in the cons.
The Victoria Hotel
4-star · CBD & Little Collins
A 4-star The Victoria Hotel at 215 Little Collins Street — Flinders Street Station at 0.8 km with a 8.2 headline from 15,674 reviews and cleanliness issues named in the cons.

Great Southern Hotel Melbourne — common questions

How does Great Southern Hotel Melbourne score with guests?: Our hotel data provider returns 7.9 out of 10 from 16,574 reviews as of 27 January 2026. Location 9.3/10. Cleanliness 6.79/10. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
How close is Great Southern Hotel Melbourne to the main sights?: We cannot quote kilometre figures — this hotel has no POI rows in the ingest. Location scores 9.3 out of 10 from 16,574 reviews as of 27 January 2026. Plan walks on a map before you book around a tight itinerary.
What time is check-in and check-out at Great Southern Hotel Melbourne?: Check-in is from 02:00 PM and check-out is by 10:00 AM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
Which airport is nearest to Great Southern Hotel Melbourne?: The supplier records MEL as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.