Naples hotels
Smart Hotel Napoli
A four-star at Stazione Marittima Molo Angioino — port-practical, family rooms and an airport shuttle listed — with guest data that praises location and staff and names port noise and breakfast as the weak spots.
- 4-star (official classification)
- Porto & Stazione Marittima
- Independent — no chain recorded
- Nearest airport NAP
Written by the TravelShifu editorial team · last checked
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Smart Hotel Napoli
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Booking direct? +39 081 1806 0364 — we earn nothing from this one, and direct rates sometimes include breakfast or free cancellation that an aggregated rate does not.
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The verdict
Book it to be at the maritime station; accept port noise and a weaker breakfast story — location, transport and staff are what guests actually praise.
There are no POI distance rows for this property in our seed, so we do not invent kilometre walks to museums or castles. The address is the product: Stazione Marittima Molo Angioino. Location scores 9.37 out of 10, and the guest highlights name location and transport access alongside staff.
The supplier rating is 8.8 out of 10 from 5,445 reviews, captured 7 January 2026. Category scores are steadier than the seafront pick: cleanliness 8.56, service 9.33, location 9.37, room quality 8.82, amenities 8.85, value 8.81, overall experience 8.83. Food and beverage is the soft spot at 7.86, matching the breakfast complaint in the cons.
Facilities are practical rather than spa-led: family rooms, pets allowed, restaurant, bar and an airport shuttle are listed. There is no pool or fitness centre in the facility facts we are using here. That is consistent with a midrange port four-star, not a wellness stay.
Check-in runs from 03:00 PM to midnight; check-out is 10:30 AM — an earlier out than most of this sample. our hotel data provider associates NAP as the airport code.
Best for
- Families who need family rooms listed beside a port or ferry arrival
- Travellers who want an airport shuttle listed and a late check-in window until midnight
- Anyone who will be out on boats and trains and mostly needs a solid midrange bed at the docks
Not for
- Light sleepers — port noise is a named con in the guest highlights
- Guests booking for breakfast as a highlight; food and beverage scores 7.86 out of 10
- Anyone who needs a pool or spa on site; neither is in the facility facts we cite here
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 8.8/10 from 5,445 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Smart Hotel Napoli
Synthesised from published guest reviews, last run 7 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Smart Hotel Napoli, captured on 2026-01-07. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience8.8 / 10Excellent
Overall a pleasant experience despite some shortcomings.
- Location9.4 / 10Excellent
Location and excellent access to transport links.
- Cleanliness8.6 / 10Excellent
Rooms were clean and facilities inside room were good.
- Service9.3 / 10Excellent
Personnel attentionné, personnel gentile e professionale.
- Room Quality8.8 / 10Excellent
Camera impeccabile sia nello spazio sia nella pulizia.
- Amenities8.8 / 10Excellent
Standard quality for this hotel tier.
- Value for Money8.8 / 10Excellent
Exceptional value for money for what was paid.
- Food and Beverage7.9 / 10Good
Breakfast could have been better with more varieties.
Praised consistently
- Great location with access to transport.
- Friendly and attentive staff.
Complained about consistently
- Noisy environment due to nearby port.
- Breakfast quality needs improvement.
Smart Hotel Napoli in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Luxurious Accommodation
Smart Hotel Napoli, a 4-star hotel in Naples, offers stylish rooms with modern amenities like flat-screen TVs, free WiFi, and room service. Each room is designed for comfort and convenience, ensuring a relaxing stay for all guests.
Convenient Services
With a 24-hour front desk, concierge service, and tour desk, Smart Hotel Napoli goes above and beyond to cater to the needs of its guests. Whether you need assistance with travel plans or require any services during your stay, the hotel staff is always ready to help.
Prime Location
Situated near popular attractions like Museo Cappella Sansevero and San Carlo Theatre, Smart Hotel Napoli provides easy access to the best of Naples. Plus, being just 7 km from Naples International Airport, reaching the hotel is a breeze. Book your stay now for a memorable experience in the heart of Naples.
Facilities
73 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Soundproof rooms
- Facilities for disabled guests
- Meeting/banquet facilities
- Breakfast in the room
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Airport shuttle (additional charge)
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Snack bar
- Vending machine - drinks
- Toilet with grab rails
- Vending machine - snacks
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Outdoor furniture
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Pet bowls
- Pet basket
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Key card access
- Mobile app for room service
- Temporary art galleries
- Happy hour
Where it is, and what is near it
Address
Stazione Marittima Molo AngioinoNaples 80133
Italy
+39 081 1806 0364
Check-in & check-out
- Check-in from
- 03:00 PM
- Latest arrival
- 12:00 AM
- Check-out by
- 10:30 AM
Nearest points of interest
Our supplier lists no landmark distances for this property — not zero landmarks nearby, simply no measured distances on file. Rather than estimate them from the coordinates, we leave it blank: the address above and the map are the reliable guide, and our Naples area notes cover what is worth walking to.
Where to stay in Naples — all 4 properties and the areas they sit in · Read the full Naples guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Smart Hotel Napoli vs B&B Sweet Sleep
Port versus station: two practical four-stars — Stazione Marittima against Via Alessandro Poerio — answering whether ferries or trains should pick your pin.
The other Naples hotels we cover
Relais Della Porta
4-star · Via Toledo & Historic Centre
A four-star on Via Toledo — historic-centre spine, strong service and room scores, private parking and an airport shuttle listed — with confusing access and a cleanliness niggle that includes mold in the shower.
B&B Sweet Sleep
4-star · Stazione & Centro
A four-star on Via Alessandro Poerio with a spa listed — station-side practicality per guest sentiment, strong service and breakfast praise, and a cleanliness score that undercuts the headline.
Hotel Royal Continental
4-star · Lungomare & Partenope
A four-star on Via Partenope — seafront, Castel dell’Ovo 0.4 km, seasonal rooftop pool — with guest scores that praise the pin and staff more than the rooms.
Smart Hotel Napoli — common questions
- Is Smart Hotel Napoli a good base for ferries and cruises?
- The address is Stazione Marittima Molo Angioino, which is why it is on this list. We have no our hotel data provider POI distances for this hotel, so we will not invent walks into the centro — the port pin and the 9.37 out of 10 location score are the evidence we do have.
- What do guests complain about?
- Port noise and breakfast. The supplier rating is still 8.8 out of 10 from 5,445 reviews as of 7 January 2026; food and beverage is the weakest category at 7.86 out of 10.
- What time is check-in and check-out at Smart Hotel Napoli?
- Check-in is from 03:00 PM and check-out is by 10:30 AM, with the latest accepted arrival at 12:00 AM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- Which airport is nearest to Smart Hotel Napoli?
- The supplier records NAP as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.