Palermo hotels
Grand Hotel Et Des Palmes
A five-star Art Nouveau hotel on Via Roma — Teatro Massimo 0.1 km, Quattro Canti 0.2 km — with impeccable cleanliness scores and room-decoration complaints in the same analysis.
- 5-star (official classification)
- Teatro Massimo & Via Roma
- Independent — no chain recorded
- Nearest airport PMO
Written by the TravelShifu editorial team · last checked
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Grand Hotel Et Des Palmes
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Booking direct? +39 091 804 8800 — we earn nothing from this one, and direct rates sometimes include breakfast or free cancellation that an aggregated rate does not.
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Should you book this hotel?
The verdict
Book it for the Massimo pin and the breakfast; do not book it expecting freshly decorated every room — bare or old-fashioned suites and bar-service variability are named cons beside 9.4 out of 10.
The geography is why this hotel is here. our hotel data provider puts Teatro Massimo at 0.1 km, Quattro Canti at 0.2 km, Palermo Cathedral at 0.8 km, Palazzo dei Normanni at 1.1 km, Ballarò Market at 0.9 km, Palermo Centrale at 1.6 km and PMO airport at 28 km. Location scores 10 out of 10.
The supplier rating is 9.4 out of 10 from 1,605 reviews, captured 11 December 2025. Cleanliness scores 10 with impeccable cleaning praised; service 9.55 with bar issues named; room quality 9.05 with bare or old-fashioned rooms cited; amenities 8.55; food and beverage 9.05; value 9.05 with high room-service prices noted; overall experience 9.95.
Facilities match a luxury centro five-star: fitness centre, restaurant, bar, family rooms, pets allowed, parking, dry cleaning and breakfast in the room are listed. There is no pool in the first 25 amenities we cite.
our hotel data provider associates PMO as the airport code. High room-service prices are a named con — eat out if in-room dining costs matter.
Best for
- Couples who want Teatro Massimo and Quattro Canti within a short walk
- Travellers who prioritise cleanliness scores — 10 out of 10 in the guest analysis
- Anyone comparing the five-star Art Nouveau address with Politeama at four-star
Not for
- Guests who need freshly decorated rooms throughout — room decorations lacking is a named con
- Anyone who will rely on bar service — variability is named despite strong service scores
- Beach-first itineraries; Mondello is 11 km away
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 9.4/10 from 1,605 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Grand Hotel Et Des Palmes
Synthesised from published guest reviews, last run 11 December 2025. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Grand Hotel Et Des Palmes, captured on 2025-12-11. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience9.9 / 10Excellent
Overall great experience with minor issues that did not detract significantly.
- Location10.0 / 10Excellent
Great location; easy access to many activities on foot.
- Cleanliness10.0 / 10Excellent
Impeccable cleaning mentioned in reviews.
- Service9.6 / 10Excellent
Overall good service from front desk and staff, but some issues in the bar.
- Room Quality9.1 / 10Excellent
Some rooms described as bare or needing renovation. Junior suite considered old-fashioned.
- Amenities8.6 / 10Excellent
Bar service issues and some limited amenities reported.
- Value for Money9.1 / 10Excellent
Some mention of high prices for room service.
- Food and Beverage9.1 / 10Excellent
Breakfast was good, but some items lacking; suggestions for improvement noted.
Praised consistently
- Excellent location
- Impeccable cleanliness
- Friendly service
- Good breakfast
Complained about consistently
- High room service prices
- Room decorations lacking
- Bar service variability
Grand Hotel Et Des Palmes in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Luxurious Art Nouveau Building:
Grand Hotel Et Des Palmes is a stunning Art Nouveau building located just outside the restricted traffic area, offering a touch of elegance and sophistication to your stay.
Classically Furnished Rooms:
The hotel boasts classically furnished rooms adorned with traditional furniture and fine fabrics, providing a charming and comfortable atmosphere for guests. Each room is equipped with modern amenities such as air conditioning, satellite TV, and a minibar for your convenience.
Exquisite Dining Options:
Indulge in a delightful continental breakfast served in a luxurious hall, featuring Sicilian specialties like almond pastries and refreshing granita. For a culinary adventure, visit the on-site restaurant offering a fusion of Mediterranean and European cuisine, or enjoy expertly crafted cocktails at Neo-Bistrot.
Experience the charm and luxury of Grand Hotel Et Des Palmes during your stay in Palermo.
Facilities
69 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Valet parking
- Non-smoking throughout
- Private parking
- Daily housekeeping
- Concierge service
- Special diet menus - on request
- Kid meals
- Snack bar
- Wine/champagne
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Breakfast takeaway containers
- Key card access
- Bike tours
- Themed dinner nights
- Temporary art galleries
Where it is, and what is near it
Address
Via Roma 398Palermo 90139
Italy
+39 091 804 8800
Check-in & check-out
- Check-in from
- 02:00 PM
- Check-out by
- 12:00 PM
Nearest points of interest
Straight-line distances from our hotel data provider, closest first. A walking route is usually a little longer than the number here.
| Place | Type | Distance |
|---|---|---|
| Teatro Massimo | Landmark | 100 m |
| Quattro Canti (Piazza Vigliena) | Landmark | 200 m |
| Cattedrale di Palermo (Palermo Cathedral) | Place of worship | 800 m |
| Ballarò Market | Shopping | 900 m |
| Palazzo dei Normanni & Cappella Palatina (Royal Palace) | Landmark | 1.1 km |
| Stazione di Palermo Centrale | Station | 1.6 km |
| Catacombe dei Cappuccini (Capuchin Catacombs) | Museum | 2.3 km |
| Monte Pellegrino – Santuario di Santa Rosalia | nature | 6.5 km |
| Mondello Beach | beach | 11 km |
| Palermo Falcone-Borsellino Airport (PMO) | Airport | 28 km |
Where to stay in Palermo — all 4 properties and the areas they sit in · Palermo hotels — this page
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Grand Hotel Et Des Palmes vs Hotel Politeama
Two Teatro Massimo quarter hotels — five-star Art Nouveau against four-star Piazza Settimo — answering whether the extra star class fixes the noise and decoration complaints.
The other Palermo hotels we cover
Hotel Politeama
4-star · Teatro Massimo & Via Roma
A four-star on Piazza Ruggiero Settimo — Teatro Politeama 0.05 km, Massimo 0.33 km — with rooftop bar praise, street-noise warnings and the largest review sample in this Palermo set.
Eurostars Centrale Palace Hotel
4-star · Historic centre & Quattro Canti
A four-star in Palazzo Tarallo on Via Vittorio Emanuele 327 — hot tub and restaurant listed, no POI rows — with exceptional location praise and dated-room complaints.
B&B Hotel Palermo Quattro Canti
3-star · Historic centre & Quattro Canti
A three-star on Via Vittorio Emanuele — rooftop terrace, pets allowed, no POI rows — with ideal-location praise and the weakest room-quality score in this Palermo sample.
Grand Hotel Et Des Palmes — common questions
- Is Grand Hotel Et Des Palmes worth five-star money?
- Only if the Massimo pin and cleanliness scores are what you are buying. The supplier score is 9.4 out of 10 from 1,605 reviews as of 11 December 2025, with cleanliness at 10 — but room decorations lacking and high room-service prices are named cons.
- How close is it to Teatro Massimo and the cathedral?
- our hotel data provider records Teatro Massimo at 0.1 km, Quattro Canti at 0.2 km and Palermo Cathedral at 0.8 km. Palazzo dei Normanni is 1.1 km.
- What time is check-in and check-out at Grand Hotel Et Des Palmes?
- Check-in is from 02:00 PM and check-out is by 12:00 PM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- What is near Grand Hotel Et Des Palmes?
- Our hotel data provider records Teatro Massimo at 100 m, Quattro Canti (Piazza Vigliena) at 200 m, Cattedrale di Palermo (Palermo Cathedral) at 800 m. Distances are straight-line from the property, so a walking route is usually a little longer.
- Which airport is nearest to Grand Hotel Et Des Palmes?
- The supplier records PMO as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.