Ad · Trip.comBrowse all Phuket hotelsNeither property is pre-selected — this opens the partner's whole city list.
Why these two, and not any two
Both serve Phuket Town budget-conscious and upscale town bases. The star gap and the cleanliness/value fork make the comparison honest.
We publish a handful of comparisons per city, chosen by an editor. We do not generate a page for every possible pairing: at thirty hotels that would be 435 near-identical pages per city, and at five hundred it would be 124,750 for one city alone — which is a doorway-page pattern, not a service to anybody trying to pick a hotel.
Should you book this hotel?
Which one to book
Novotel if you want spa, breakfast praise and a five-star label and can accept a 6 cleanliness score; ibis if value and staff praise matter and basic rooms are fine.
Neither has POI rows — we compare guest prose and scores only. Both mention Old Town access; ibis notes a 15-minute walk in some reviews.
Novotel: 8.8 from 137 reviews (6 January 2026), cleanliness 6, value 6.95, service 9.99, F&B 10. ibis: 8.6 from 107 reviews (8 January 2026), value 9.26, service 9.28, room quality 7.77, cleanliness 7.81. Novotel wins on service and breakfast; ibis wins on value and avoids the sharpest cleanliness floor.
Facilities: Novotel lists full-service spa; ibis lists pool/gym next door and Accor shuttle mentions. Official class five-star vs three-star.
Best for
Deciding how much star class matters in Phuket Town
Travellers weighing spa and breakfast against budget value scores
Not for
Beach-resort comparisons — both are town hotels
Readers who need POI distance tables — neither has them
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
A five-star Novotel on Chanajaroen Road — location scores 10 with Old Town praise, spa listed — and cleanliness scores 6 with dirty-room prose beside the headline.
Third-party guest reviews:8.8/10 from 137 reviews — as of
Praised consistently
Great service · Excellent breakfast · Beautiful location · Thoughtful gestures for guests
A three-star ibis Styles on Thawornwong Road — strong value and staff praise, pool/gym next door noted — with basic rooms and occasional cleanliness odours.
Third-party guest reviews:8.6/10 from 107 reviews — as of
Every row is checkable against the supplier data on the two property pages. “Level” is a real answer and is used — a comparison where one side wins every row is usually a comparison somebody wrote backwards from the conclusion.
Novotel Phuket City Phokeethra Hotel compared with ibis Styles Phuket City Hotel, point by point
What is being compared
Novotel Phuket City Phokeethra Hotel
ibis Styles Phuket City Hotel
Edge
Official classification
5-star
3-star
Novotel Phuket City Phokeethra Hotel
Position
40/5 Chanajaroen Road, Talad Yai — Old Town prose
23 Thawornwong Road, Talad Yai — city centre / 15-min walk prose
Level
Supplier rating (our hotel data provider, /10 — display only)
Value (third-party guest score, /10 — display only)
6.95 — inflated rate named
9.26 — budget option praised
ibis Styles Phuket City Hotel
Food and beverage (third-party guest score, /10 — display only)
10 — impressive breakfast
8.31
Novotel Phuket City Phokeethra Hotel
Spa
Full-service spa listed
Not listed — pool/gym next door noted
Novotel Phuket City Phokeethra Hotel
POI distances in seed
None
None
Level
Rows taken: Novotel Phuket City Phokeethra Hotel 4, ibis Styles Phuket City Hotel 2, level 2. Counting rows is not how you pick a hotel — one row usually decides it, and the verdict above says which.