San Francisco hotels
Chancellor Hotel on Union Square
A three-star on Powell Street — Union Square 0.1 km, Powell Street BART 0.4 km — with the strongest guest headline on this page and small rooms plus thin walls as the named trade-offs.
- 3-star (official classification)
- Union Square
- Independent — no chain recorded
- Nearest airport SFO
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Chancellor Hotel on Union Square
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No nightly price is quoted anywhere on this page: we hold no live rate for this property, and a rate printed into a static page is wrong within hours. These links open each partner’s own San Franciscohotel search — search for “Chancellor Hotel on Union Square” when you land. We link to the search rather than to a deep link because no per-property deep-link parameter has been verified for these programmes, and a link that quietly lands on the wrong hotel would be worse than one extra step. Trip.com is listed first because it is the partner we work with directly; if the property is not on it, Booking.com carries the widest inventory of the three. We may earn a commission from any of them, and that does not change what this page says about the hotel.
Booking direct? +1 415-362-2004 — we earn nothing from this one, and direct rates sometimes include breakfast or free cancellation that an aggregated rate does not.
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The verdict
The Union Square three-star if cleanliness and staff scores matter more than pool kit — accept petite rooms and thin walls, and a thin filtered amenity list.
Doorstep Union Square. Union Square 0.1 km, Chinatown 0.4 km, SFMOMA 0.8 km, Ferry Building Marketplace 1.3 km, Fisherman’s Wharf / Pier 39 2 km. Location scores 9.75 out of 10 — the highest location figure in this sample.
The supplier rating is 9 out of 10 from 6,763 reviews, captured 8 January 2026 — newest capture date and strongest headline here. Cleanliness, service and amenities category scores sit at 9.25; room quality is 8.25 with small rooms named. Thin walls and limited food options appear in the cons. Property notes in important information mention no air-conditioning and petite rooms — we treat those as property disclosures, not invented claims.
Filtered amenities are sparse compared with Handlery: parking and safety screens appear; no pool, fitness centre or restaurant in the cited filtered list. Guest prose still praises lobby coffee, snacks and cleanliness.
SFO is 19 km. Check-in from 4:00 PM until midnight; check-out 11:00 AM.
Best for
- Travellers who want the strongest Union Square guest headline in this sample
- Couples who prioritise cleanliness scores over a hotel pool
- Anyone who needs Union Square at 0.1 km and will accept petite rooms
Not for
- Guests who need a pool or fitness centre — not in cited filtered amenities; Handlery lists both
- Light sleepers — thin walls are a named con
- Anyone who needs large rooms — small size is explicit
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 9.0/10 from 6,763 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Chancellor Hotel on Union Square
Synthesised from published guest reviews, last run 8 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Chancellor Hotel on Union Square, captured on 2026-01-08. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience9.3 / 10Excellent
Overall positive reviews indicate a satisfying stay with minor suggestions for improvement.
- Location9.8 / 10Excellent
The hotel location received high praise for its convenience and proximity to key attractions.
- Cleanliness9.3 / 10Excellent
Guests frequently commented on the cleanliness of the hotel, highlighting that the room and premises were spotless.
- Service9.3 / 10Excellent
Multiple reviews praised the friendly and helpful staff, ensuring a positive experience.
- Room Quality8.3 / 10Good
Some reviews mentioned the rooms being relatively small; however, they were adequate and comfortable.
- Amenities9.3 / 10Excellent
Positive mentions of added amenities like coffee machines, free snacks, and towels contributed to the score.
- Value for Money8.8 / 10Excellent
Guests felt the hotel offered good value, though some wished for more stars.
- Food and Beverage8.3 / 10Good
Appreciation for snacks and coffee in the lobby, though some suggested more options could enhance the experience.
Praised consistently
- Friendly staff
- Clean and well-maintained rooms
- Great location
Complained about consistently
- Small room size
- Thin walls
- Limited food options
Chancellor Hotel on Union Square in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Luxurious Boutique Hotel in the Heart of Union Square
Prime Location: Situated on the famous Powell Cable Car Line, the Chancellor Hotel on Union Square is a mere 2 minutes' walk from elite shopping destinations like Tiffany's and Macy's, offering guests the perfect blend of convenience and luxury.
Comfort and Style: Each guest room is thoughtfully designed with modern decor and features amenities such as a flat-screen TV, a menu of 12 specialty pillows, and room windows that can be opened for fresh air. The inclusion of a compact refrigerator and a ceiling fan ensures a comfortable stay for all visitors.
Relaxation and Indulgence: Unwind at the on-site Clipper Ship Bar during the daily Happy Hour, or enjoy complimentary coffee, tea, and snacks in the cozy hotel lobby. With its proximity to Union Square Park and other major attractions, Chancellor Hotel on Union Square is the ideal choice for discerning travelers.
Book now to experience the epitome of luxury and convenience at Chancellor Hotel on Union Square.
Facilities
31 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Parking
- Non-smoking rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Non-smoking throughout
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Security alarm
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Garage
Where it is, and what is near it
Address
433 Powell StreetSan Francisco 94102
United States
+1 415-362-2004
Check-in & check-out
- Check-in from
- 04:00 PM
- Latest arrival
- 12:00 AM
- Check-out by
- 11:00 AM
Nearest points of interest
Straight-line distances from our hotel data provider, closest first. A walking route is usually a little longer than the number here.
| Place | Type | Distance |
|---|---|---|
| Union Square | Landmark | 100 m |
| Chinatown (Dragon's Gate / Grant Avenue) | District | 400 m |
| Powell Street BART Station (Powell/Mason cable car plaza) | Station | 400 m |
| San Francisco Museum of Modern Art (SFMOMA) | Museum | 800 m |
| Ferry Building Marketplace | Shopping | 1.3 km |
| Fisherman's Wharf / Pier 39 | District | 2 km |
| Alcatraz Island (Alcatraz Cruises/Ferry) | Landmark | 3 km |
| Palace of Fine Arts | Landmark | 4.3 km |
| Golden Gate Bridge | Landmark | 6.8 km |
| San Francisco International Airport (SFO) | Airport | 19 km |
Where to stay in San Francisco — all 4 properties and the areas they sit in · Read the full San Francisco guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Handlery Union Square Hotel vs Chancellor Hotel on Union Square
Two Union Square three-stars a block apart — pool-and-sauna Handlery with softer cleanliness scores against Chancellor’s 9 out of 10 headline and petite rooms.
The other San Francisco hotels we cover
Riu Plaza Fisherman's Wharf
4-star · Fisherman’s Wharf
A four-star on Mason Street in the Fisherman’s Wharf belt — outdoor heated pool and bar listed — with the largest review sample on this page and no POI distances in our ingest.
Hotel Zephyr San Francisco
4-star · Fisherman’s Wharf
A four-star on Beach Street — Fisherman’s Wharf 0.4 km, Ghirardelli Square 0.3 km — with pets allowed and parking garage listed, and cleanliness plus parking fees named in the cons.
Handlery Union Square Hotel
3-star · Union Square
A three-star on Geary Street — Union Square 0.2 km, Powell Street BART 0.4 km — with outdoor heated pool and sauna listed, and cleanliness plus no restaurant named in the cons.
Chancellor Hotel on Union Square — common questions
- Why does Chancellor score higher than Handlery?
- Guest data says so — 9 out of 10 from 6,763 reviews as of 8 January 2026 against Handlery’s 8 from 7,058 as of 18 December 2025, with cleanliness 9.25 against 7.25. Handlery still wins on outdoor heated pool and sauna in the amenity facts. Full comparison: /hotels/san-francisco/compare/handlery-union-square-hotel-vs-chancellor-hotel-on-union-square.
- How close is the cable car / BART?
- Powell Street BART Station is 0.4 km on our figures, with the Powell/Mason cable car plaza noted on that POI row. Union Square itself is 0.1 km.
- What time is check-in and check-out at Chancellor Hotel on Union Square?
- Check-in is from 04:00 PM and check-out is by 11:00 AM, with the latest accepted arrival at 12:00 AM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- What is near Chancellor Hotel on Union Square?
- Our hotel data provider records Union Square at 100 m, Chinatown (Dragon's Gate / Grant Avenue) at 400 m, Powell Street BART Station (Powell/Mason cable car plaza) at 400 m. Distances are straight-line from the property, so a walking route is usually a little longer.
- Which airport is nearest to Chancellor Hotel on Union Square?
- The supplier records SFO as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.