San Francisco hotels
Riu Plaza Fisherman's Wharf
A four-star on Mason Street in the Fisherman’s Wharf belt — outdoor heated pool and bar listed — with the largest review sample on this page and no POI distances in our ingest.
- 4-star (official classification)
- Fisherman’s Wharf
- Independent — no chain recorded
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
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Should you book this hotel?
The verdict
Book it for a Wharf-belt four-star with pool and a 14,581-review sample; accept noise and front-desk friction — and do not expect kilometre claims from us, because this property has no POI rows.
Address places it at 2500 Mason Street in the Fisherman’s Wharf area. Our seed has zero POI rows for this hotel — we will not invent Pier 39 or Lombard distances. Guest location still scores 8.94 out of 10 with tourist-attraction praise in the summary.
The supplier rating is 8.4 out of 10 from 14,581 reviews, captured 18 December 2025 — the largest sample in this San Francisco set. Service scores 8.7 with polite housekeeping beside a problematic front-desk manager note; cleanliness 7.93 and room quality 7.89 name old rooms, low water pressure and noise from other rooms.
Facilities favour a resort-style Wharf stay: fitness centre, outdoor heated pool, bar, private parking, accessible parking and sun loungers are listed. Limited amenities appear in the cons despite the pool.
Check-in from 3:00 PM until midnight; check-out 12:00 PM. We hold no airport POI figure for this property.
Best for
- Travellers who want a Wharf-belt four-star with a heated outdoor pool listed
- Anyone who trusts a 14,581-review sample over a smaller Wharf rival
- Guests who will judge location from guest scores when POI rows are missing
Not for
- Readers who need verified kilometre claims — none in our ingest for this hotel
- Light sleepers — noise from other rooms is a named con
- Anyone who needs a flawless front desk — manager issues are named in guest analysis
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 8.4/10 from 14,581 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Riu Plaza Fisherman's Wharf
Synthesised from published guest reviews, last run 18 December 2025. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Riu Plaza Fisherman's Wharf, captured on 2025-12-18. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience8.4 / 10Good
Positive overall impression despite some issues.
- Location8.9 / 10Excellent
Perfect location for tourist attractions.
- Cleanliness7.9 / 10Good
Clean room mentioned; however, low water pressure and old room noted.
- Service8.7 / 10Excellent
Polite housekeeping, but the front desk manager was problematic.
- Room Quality7.9 / 10Good
Spacious but old room; noise disturbances noted.
- Amenities8.4 / 10Good
Good bar and breakfast facilities noted.
- Value for Money8.2 / 10Good
Rates deemed reasonable for the experience offered.
- Food and Beverage8.7 / 10Excellent
Good breakfast, variety mentioned positively.
Praised consistently
- Clean rooms
- Good breakfast options
- Friendly staff
- Great location
Complained about consistently
- Noise from other rooms
- Issues with front desk service
- Limited amenities
Riu Plaza Fisherman's Wharf in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Luxurious Accommodation
Hotel Riu Plaza Fisherman's Wharf offers spacious rooms with deluxe bedding, a 49-inch flat-screen TV, and ironing facilities. Enjoy a comfortable stay with amenities like a safety deposit box and tea/coffee-making facilities.
Exciting Amenities
Relax by the outdoor pool or gather around the fire pits for a cozy evening. Take advantage of the concierge service for wine and bay tours. Stay connected with free WiFi in the lobby and make use of the business center and event facilities during your stay.
Delightful Dining Options
Indulge in delicious American buffet breakfasts to kickstart your day. Throughout the day, enjoy the Grab & Go menu or unwind at the hotel bar with a selection of drinks and snacks. Northpoint, the hotel's bar, is open from 6 pm to midnight for your convenience.
Book your stay at Hotel Riu Plaza Fisherman's Wharf for a memorable experience near Pier 39!
Facilities
69 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Business center
- Heating
- Terrace
- Lift / Elevator
- Luggage storage
- Cycling
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Meeting/banquet facilities
- Currency exchange
- Solarium
- Non-smoking throughout
- Private parking
- Outdoor pool
- Sun terrace
- Daily housekeeping
- Accessible parking
- Street parking
- Wheelchair accessible
- Heated pool
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Coffee Shop on site
- Fruits
- Outdoor fireplace
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
Where it is, and what is near it
Address
2500 Mason StreetSan Francisco CA 94133
United States
Check-in & check-out
- Check-in from
- 03:00 PM
- Latest arrival
- 12:00 AM
- Check-out by
- 12:00 PM
Nearest points of interest
Our supplier lists no landmark distances for this property — not zero landmarks nearby, simply no measured distances on file. Rather than estimate them from the coordinates, we leave it blank: the address above and the map are the reliable guide, and our San Francisco area notes cover what is worth walking to.
Where to stay in San Francisco — all 4 properties and the areas they sit in · Read the full San Francisco guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Riu Plaza Fisherman's Wharf vs Hotel Zephyr San Francisco
Two Wharf-belt four-stars — a 14,581-review Riu with a heated pool and no POI rows against a distance-backed Zephyr with pets allowed and cleaner location scores.
The other San Francisco hotels we cover
Chancellor Hotel on Union Square
3-star · Union Square
A three-star on Powell Street — Union Square 0.1 km, Powell Street BART 0.4 km — with the strongest guest headline on this page and small rooms plus thin walls as the named trade-offs.
Hotel Zephyr San Francisco
4-star · Fisherman’s Wharf
A four-star on Beach Street — Fisherman’s Wharf 0.4 km, Ghirardelli Square 0.3 km — with pets allowed and parking garage listed, and cleanliness plus parking fees named in the cons.
Handlery Union Square Hotel
3-star · Union Square
A three-star on Geary Street — Union Square 0.2 km, Powell Street BART 0.4 km — with outdoor heated pool and sauna listed, and cleanliness plus no restaurant named in the cons.
Riu Plaza Fisherman's Wharf — common questions
- How far is Pier 39 from Riu Plaza?
- We do not know from our seed — this property has no POI rows. Hotel Zephyr, also in the Wharf belt, puts Pier 39 at 1.1 km and Fisherman’s Wharf at 0.4 km. Use Zephyr’s figures only for Zephyr.
- Does it have a pool?
- Yes — an outdoor heated pool is listed, along with a fitness centre, bar and parking options. Breakfast praise appears in guest analysis; there is no full restaurant in the filtered amenity facts we cite.
- What time is check-in and check-out at Riu Plaza Fisherman's Wharf?
- Check-in is from 03:00 PM and check-out is by 12:00 PM, with the latest accepted arrival at 12:00 AM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.