San Sebastián hotels
Casual de las Olas San Sebastián by Casual Hoteles
A two-star Casual Hoteles stay on Pio XII.aren Plaza — family rooms and pets listed — with an 8.7 supplier score, spacious-room praise, and noise plus breakfast-variety cons.
- 2-star (official classification)
- Amara & station approach
- Casual Hoteles
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Casual de las Olas San Sebastián by Casual Hoteles
Ad · affiliate links — we may earn a commission if you book through these links. It never changes the price you pay, and it never changes our verdict. How this works
No nightly price is quoted anywhere on this page: we hold no live rate for this property, and a rate printed into a static page is wrong within hours. These links open each partner’s own San Sebastiánhotel search — search for “Casual de las Olas San Sebastián by Casual Hoteles” when you land. We link to the search rather than to a deep link because no per-property deep-link parameter has been verified for these programmes, and a link that quietly lands on the wrong hotel would be worse than one extra step. Trip.com is listed first because it is the partner we work with directly; if the property is not on it, Booking.com carries the widest inventory of the three. We may earn a commission from any of them, and that does not change what this page says about the hotel.
Booking direct? +34 843 98 92 01 — we earn nothing from this one, and direct rates sometimes include breakfast or free cancellation that an aggregated rate does not.
Still comparing?
Open the partner’s whole San Sebastián list and put it next to this one.
Should you book this hotel?
The verdict
Book it for Amara value, friendly staff and spacious rooms at a two-star band; accept noise and limited breakfast variety — and do not invent beach kilometres that are not in the seed.
The seed holds no POI rows, so we never invent landmark distances. Guest location scores 9.14 out of 10 with excellent-convenience praise. The supplier description places the property in Amara with proximity language for beaches — we treat that as marketing context, not a measured POI figure.
The supplier rating is 8.7 out of 10 from 7,533 reviews, captured 12 December 2025 — matching Axel’s headline with a smaller sample and a two-star plaque. Service scores 9.1; value 8.78; cleanliness 8.63 with minor smell issues noted; room quality 8.59 with spacious, comfortable rooms praised and some noise mentions.
Pros name friendly staff, good location and spacious rooms. Cons name noise issues and breakfast variety. Food and beverage scores 8.13. Facilities listed: parking/garage, family rooms, pets allowed with pet bowls and basket. Chain: Casual Hoteles.
Check-in from 02:00 PM until midnight; check-out 12:00 PM.
Best for
- Budget travellers who want an 8.7 headline at a two-star band in Amara
- Families who need family rooms and pets allowed without adults-only filters
- Anyone comparing a cheaper Amara base against Sercotel’s beach-fringe location scores
Not for
- Light sleepers — noise issues are a named con
- Breakfast variety absolutists — explicitly named as lacking
- Anyone who needs supplier POI distances — this property has none
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 8.7/10 from 7,533 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Casual de las Olas San Sebastián by Casual Hoteles
Synthesised from published guest reviews, last run 12 December 2025. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Casual de las Olas San Sebastián by Casual Hoteles, captured on 2025-12-12. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience8.6 / 10Excellent
General satisfaction reported with some room for improvement.
- Location9.1 / 10Excellent
Multiple reviews highlighted the excellent location, very convenient.
- Cleanliness8.6 / 10Excellent
Overall cleanliness was praised, but some mentioned minor issues like smells.
- Service9.1 / 10Excellent
Staff described as friendly and helpful across many reviews.
- Room Quality8.6 / 10Excellent
Rooms were described as spacious and comfortable, with a few mentions of noise.
- Amenities8.6 / 10Excellent
Amenities considered adequate, though breakfast variety was noted as lacking.
- Value for Money8.8 / 10Excellent
Good value for the quality received per various comments.
- Food and Beverage8.1 / 10Good
Breakfast was seen as decent but not exceptional with some criticism.
Praised consistently
- Friendly staff
- Good location
- Spacious rooms
Complained about consistently
- Noise issues
- Breakfast variety
Casual de las Olas San Sebastián by Casual Hoteles in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Prime Location in San Sebastián
Situated in the vibrant Amara district, Casual de las Olas San Sebastián offers proximity to popular beaches like Zurriola, Ondarreta, and La Concha, as well as key attractions such as Victoria Eugenia Theatre.
Comfortable and Well-Equipped Rooms
The hotel features air-conditioned rooms with free WiFi, private bathrooms, desks, and flat-screen TVs. Enjoy a cozy stay with provided bed linen and towels for your convenience.
Multilingual Staff and 24/7 Reception
With a multilingual team fluent in English, Spanish, French, and Portuguese, expect exceptional service and assistance round the clock during your stay at Casual de las Olas San Sebastián.
Ready to experience the best of San Sebastián? Book your stay at Casual de las Olas for a memorable and convenient visit.
Facilities
56 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Non-smoking throughout
- Daily housekeeping
- Shared lounge/TV area
- Parking garage
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Vending machine - drinks
- Toilet with grab rails
- Vending machine - snacks
- Lower bathroom sink
- Emergency cord in bathroom
- Pet bowls
- Pet basket
- Strollers
- Auditory guidance
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Key card access
Where it is, and what is near it
Address
Pio XII.aren Plaza 3San Sebastián 20010
Spain
+34 843 98 92 01
Check-in & check-out
- Check-in from
- 02:00 PM
- Latest arrival
- 12:00 AM
- Check-out by
- 12:00 PM
Nearest points of interest
Our supplier lists no landmark distances for this property — not zero landmarks nearby, simply no measured distances on file. Rather than estimate them from the coordinates, we leave it blank: the address above and the map are the reliable guide, and our San Sebastián area notes cover what is worth walking to.
Where to stay in San Sebastián — all 4 properties and the areas they sit in · Read the full San Sebastián guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Sercotel Hotel Europa vs Casual de las Olas San Sebastián
A three-star beach-fringe Sercotel with location 9.32 against a two-star Amara Casual at 8.7 — breakfast strength versus budget spacious rooms, with no POI kilometres for either side.
The other San Sebastián hotels we cover
Leonardo Hotel San Sebastián
3-star · West residential belt
A three-star Leonardo on Berabera Pasealekua — rooftop/seasonal outdoor pool, fitness, restaurant and bar listed — with the strongest value score in this sample and no POI distances.
Axel Hotel San Sebastián - Adults Only
4-star · Amara & station approach
A four-star adults-only stay on Amara Kalea — Estación del Norte 0.8 km, rooftop pool and spa listed — with an 8.7 supplier score and high parking fees in the cons.
Sercotel Hotel Europa
3-star · Centre & beach fringe
A three-star on San Martín — family rooms, pets and beach amenity listed — with location at 9.32 and breakfast at 9.31 beside small rooms, noise and cleanliness concerns.
Casual de las Olas San Sebastián by Casual Hoteles — common questions
- Is Casual de las Olas good value?
- Guest value scores 8.78 out of 10 beside an 8.7 headline from 7,533 reviews as of 12 December 2025. Read the noise and breakfast-variety cons first — both are named. Full comparison with Sercotel: /hotels/san-sebastian/compare/sercotel-hotel-europa-vs-casual-de-las-olas-san-sebastian-by-casual-hoteles.
- Does it allow pets?
- Yes — pets allowed, pet bowls and pet basket are listed, along with family rooms and a parking garage.
- What time is check-in and check-out at Casual de las Olas San Sebastián by Casual Hoteles?
- Check-in is from 02:00 PM and check-out is by 12:00 PM, with the latest accepted arrival at 12:00 AM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.