Santo Domingo hotels
Renaissance Santo Domingo Jaragua Hotel & Casino
A four-star Marriott Renaissance on George Washington Ave — Malecón 0.1 km, Zona Colonial 2.2 km, casino and spa listed — with guest data that praises staff and entertainment and names outdated facilities.
- 4-star (official classification)
- Malecón & George Washington
- Renaissance Hotels & Resorts
- Nearest airport SDQ
Written by the TravelShifu editorial team · last checked
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Renaissance Santo Domingo Jaragua Hotel & Casino
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Booking direct? +1 809-221-2222 — we earn nothing from this one, and direct rates sometimes include breakfast or free cancellation that an aggregated rate does not.
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Should you book this hotel?
The verdict
Book it for the Malecón pin and the casino; do not book it expecting newly renovated everything — outdated facilities and average food are named cons beside a 9.4 out of 10 supplier score.
The geography is why this hotel is here. our hotel data provider puts the Malecón at 0.1 km, Museo de las Casas Reales at 2 km, Alcázar de Colón at 2.1 km, the Zona Colonial at 2.2 km, Fortaleza Ozama at 2.4 km and SDQ airport at 20 km. Location scores 10 out of 10 in the guest analysis.
The supplier rating is 9.4 out of 10 from 599 reviews, captured 6 January 2026. Service scores 10; overall experience 10; value 9.64; room quality 9.14. Cleanliness 9.14 with outdated facilities still named; amenities 8.64 with executive-lounge gaps cited; food and beverage 8.64 with average food and high prices noted. Pros name friendly staff and excellent entertainment; cons name outdated facilities and food quality needing improvement.
Facilities match an upscale Malecón four-star: fitness centre, swimming pool, hot tub, sauna, spa/wellness centre, restaurant, bar, casino, terrace, garden, business centre and airport shuttle are listed. Free parking is listed. That is a fuller stack than Embassy Suites, with a seafront address the inland hotels cannot match on POI proof.
our hotel data provider associates SDQ as the airport code. Colonial Zone sightseeing is a short taxi or a 2.2 km walk on the POI figures — not the same as staying inside the Zona Colonial itself.
Best for
- Travellers who want the Malecón on the doorstep and a casino on site
- Guests who need the only POI distance set in this Santo Domingo sample
- Anyone comparing a four-star Marriott seafront stay with the five-star Sheraton next door
Not for
- Guests who will not tolerate outdated-facility complaints at upscale rates
- Anyone who needs Colonial Zone doors at under 500 metres — the district is 2.2 km away
- Travellers hunting the strongest food scores on this page — food and beverage is 8.64 out of 10
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 9.4/10 from 599 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Renaissance Santo Domingo Jaragua Hotel & Casino
Synthesised from published guest reviews, last run 6 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Renaissance Santo Domingo Jaragua Hotel & Casino, captured on 2026-01-06. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience10.0 / 10Excellent
Overall vacations were well-received, but some experiences were disappointing.
- Location10.0 / 10Excellent
Good location, but not explicitly praised in reviews.
- Cleanliness9.1 / 10Excellent
The property was clean, but some reviews indicated outdated facilities.
- Service10.0 / 10Excellent
Front Desk staff noted as great, overall staff is friendly and attentive.
- Room Quality9.1 / 10Excellent
Rooms described as nice but overall impression is of outdated facilities.
- Amenities8.6 / 10Excellent
Amenities reported as lacking, particularly in the executive lounge.
- Value for Money9.6 / 10Excellent
Some reviews fell short on value due to high food prices.
- Food and Beverage8.6 / 10Excellent
Food quality mentioned as average; higher prices noted.
Praised consistently
- Friendly staff
- Excellent entertainment
Complained about consistently
- Outdated facilities
- Food quality needs improvement
Renaissance Santo Domingo Jaragua Hotel & Casino in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Luxurious Accommodations
Experience the elegance of Renaissance Santo Domingo Jaragua Hotel & Casino, where each room is equipped with modern amenities like a cable TV, minibar, and fridge. The traditional decor, work desk, and in-room safe provide a comfortable stay for all guests.
Fine Dining and Entertainment
Indulge in exquisite dining at Luna Bar & Restaurant serving international cuisine, or relax at Sol Pool Lounge & Restaurant. Enjoy a variety of drinks and snacks at the 3 on-site bars for a delightful culinary experience.
Premium Facilities and Services
Unwind at the full-service Spa, stay active at the gym or tennis courts, and utilize the business center and meeting facilities. With concierge, gift shop, and extensive banquet facilities, every need is catered to at Renaissance Santo Domingo Jaragua Hotel & Casino.
Book now for an unforgettable stay at our luxurious hotel overlooking the Caribbean Sea.
Facilities
48 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- WiFi available
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Garden
- Lift / Elevator
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Sauna
- Spa/wellness center
- Casino
- Outdoor pool
- Airport shuttle (additional charge)
- ATM/cash machine on site
- Vending machine - drinks
- Vending machine - snacks
- Evening entertainment
- Paid WiFi
- Airport drop off
- Airport pick up
- Beach
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
Where it is, and what is near it
Address
George Washington Ave. 367Santo Domingo 10210
Dominican Republic
+1 809-221-2222
Check-in & check-out
- Check-in from
- 03:00 PM
- Check-out by
- 01:00 PM
Nearest points of interest
Straight-line distances from our hotel data provider, closest first. A walking route is usually a little longer than the number here.
| Place | Type | Distance |
|---|---|---|
| Malecón (Avenida George Washington) | District | 100 m |
| Museo de las Casas Reales | Museum | 2 km |
| Alcázar de Colón (Casa de Colón) | Museum | 2.1 km |
| Zona Colonial (Colonial Zone) | District | 2.2 km |
| Catedral Primada de América (Cathedral of Santa María la Menor) | Place of worship | 2.2 km |
| Mercado Modelo | Shopping | 2.3 km |
| Fortaleza Ozama (Ozama Fortress) | Landmark | 2.4 km |
| Museo de Arte Moderno (Santo Domingo) | Museum | 3 km |
| Jardín Botánico Nacional Dr. Rafael M. Moscoso (National Botanical Garden) | nature | 5 km |
| Aeropuerto Internacional Las Américas (SDQ) | Airport | 20 km |
Where to stay in Santo Domingo — all 4 properties and the areas they sit in · Santo Domingo hotels — this page
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Renaissance Jaragua vs Sheraton Santo Domingo
Two George Washington Avenue neighbours — four-star casino Renaissance against five-star Sheraton — answering whether the extra star class fixes the aging-facility complaints.
Renaissance Santo Domingo Jaragua vs Embassy Suites Santo Domingo
Malecón four-star against Tiradentes commercial — seafront casino and spa against free breakfast suites — two upscale bases for different weeks.
The other Santo Domingo hotels we cover
InterContinental Real Santo Domingo by IHG
5-star · Piantini
A five-star InterContinental in Piantini — city views, strong service, no POI rows — with roaches, smells and fridge complaints sitting beside 9.6 out of 10 from 331 reviews.
Sheraton Santo Domingo
5-star · Malecón & George Washington
A five-star Sheraton on George Washington Avenue — Caribbean views, pool and pets allowed, no POI rows — with headline scores near 10 and cleanliness and aging-facility complaints underneath.
Embassy Suites by Hilton Santo Domingo
4-star · Tiradentes & commercial
A four-star Embassy Suites on Tiradentes — free breakfast and reception drinks, pool listed, no POI rows — with exceptional service praise and the weakest cleanliness score in this sample.
Renaissance Santo Domingo Jaragua Hotel & Casino — common questions
- Is Renaissance Santo Domingo Jaragua worth booking?
- Only if the Malecón address and casino are what you are buying. The supplier score is 9.4 out of 10 from 599 reviews as of 6 January 2026, with service at 10 — but outdated facilities and average food are named cons, and amenities score 8.64.
- How far is the Colonial Zone?
- our hotel data provider records the Zona Colonial at 2.2 km and the cathedral at 2.2 km. The Malecón is 0.1 km. SDQ airport is 20 km.
- What time is check-in and check-out at Renaissance Santo Domingo Jaragua Hotel & Casino?
- Check-in is from 03:00 PM and check-out is by 01:00 PM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is not listed among the facilities.
- What is near Renaissance Santo Domingo Jaragua Hotel & Casino?
- Our hotel data provider records Malecón (Avenida George Washington) at 100 m, Museo de las Casas Reales at 2 km, Alcázar de Colón (Casa de Colón) at 2.1 km. Distances are straight-line from the property, so a walking route is usually a little longer.
- Which airport is nearest to Renaissance Santo Domingo Jaragua Hotel & Casino?
- The supplier records SDQ as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.