Sarajevo hotels
Hotel Grand
A 4-star Hotel Grand at Muhameda Ef Pandze 7 — no POI rows with a 7.3 headline from 3,380 reviews and poor soundproofing named in the cons.
- 4-star (official classification)
- Grand / city hotel belt
- Independent — no chain recorded
- Nearest airport SJJ
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Hotel Grand
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No nightly price is quoted anywhere on this page: we hold no live rate for this property, and a rate printed into a static page is wrong within hours. These links open each partner’s own Sarajevohotel search — search for “Hotel Grand” when you land. We link to the search rather than to a deep link because no per-property deep-link parameter has been verified for these programmes, and a link that quietly lands on the wrong hotel would be worse than one extra step. Trip.com is listed first because it is the partner we work with directly; if the property is not on it, Booking.com carries the widest inventory of the three. We may earn a commission from any of them, and that does not change what this page says about the hotel.
Booking direct? +387 33 563-100 — we earn nothing from this one, and direct rates sometimes include breakfast or free cancellation that an aggregated rate does not.
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The verdict
Book Hotel Grand if a 7.3 headline from 3,380 fits your tolerance — accept poor soundproofing, limited amenities as named trade-offs.
This seed has no POI distance rows for Hotel Grand, so we do not invent landmark kilometre claims. Location still scores 7.99 out of 10 in guest analysis.
The supplier rating is 7.3 out of 10 from 3,380 reviews, captured 11 January 2026. Cleanliness 6.98. Service 7.95. Pros name friendly staff, good location, decent breakfast options. Cons name poor soundproofing, limited amenities, issues with bathroom cleanliness.
Filtered amenity facts include Restaurant, Parking, Free Parking, Private parking, WiFi available, Free WiFi — we only cite what the seed lists.
Chain: none recorded. Check-in from 02:00 PM; check-out 11:00 AM.
Best for
- Travellers who want a 4-star with a 7.3 headline from 3,380 reviews
- Anyone comparing dated cleanliness and location category scores before booking
- Readers who will read named cons as carefully as the pros
Not for
- Anyone who needs verified landmark pins — none in this seed
- Guests who will not accept named cons such as poor soundproofing
- Anyone treating star class alone as a cleanliness guarantee
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 7.3/10 from 3,380 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Hotel Grand
Synthesised from published guest reviews, last run 11 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Hotel Grand, captured on 2026-01-11. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience7.5 / 10Good
Good overall experience despite some concerns.
- Location8.0 / 10Good
Good location despite some reviews mentioning distance to the center.
- Cleanliness7.0 / 10Mixed
Clean but had issues like humidity in the toilet.
- Service8.0 / 10Good
Generally friendly and helpful staff.
- Room Quality6.9 / 10Mixed
Rooms were clean but some issues with soundproofing and size.
- Amenities7.2 / 10Good
Some amenities like TV and breakfast varied in quality.
- Value for Money7.4 / 10Good
Decent value, but food prices could be better aligned with quality.
- Food and Beverage6.5 / 10Mixed
Breakfast options were not varied and quality received mixed reviews.
Praised consistently
- Friendly staff
- Good location
- Decent breakfast options
Complained about consistently
- Poor soundproofing
- Limited amenities
- Issues with bathroom cleanliness
Hotel Grand in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Luxurious Accommodation
The Grand Hotel offers elegant rooms with modern amenities such as free Wi-Fi, LCD cable TV, and the option of room service breakfast. Some rooms even feature air conditioning for ultimate comfort.
Convenient Location
Located near Sarajevo Central Station and the historic Bascarsija district, guests can easily explore the city. With a bus stop nearby and free parking provided, transportation is a breeze. Plus, a grocery store just steps away ensures convenience.
Scenic Dining Experience
Indulge in delectable dishes at the hotel's à la carte restaurant, while enjoying picturesque views of the lush garden and fountain from the terrace. The perfect setting for a relaxing meal or evening drinks.
Book your stay at the Grand Hotel now to experience luxury, convenience, and scenic dining all in one place.
Facilities
49 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Packed lunches
- Private parking
- Private check-in/check-out
- Daily housekeeping
- Special diet menus - on request
- Wheelchair accessible
- Toilet with grab rails
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Delivered food - securely covered
- Breakfast takeaway containers
Where it is, and what is near it
Address
Muhameda Ef Pandze 7Sarajevo 71000
Bosnia & Herzegovina
+387 33 563-100
Check-in & check-out
- Check-in from
- 02:00 PM
- Latest arrival
- 12:00 AM
- Check-out by
- 11:00 AM
Nearest points of interest
Our supplier lists no landmark distances for this property — not zero landmarks nearby, simply no measured distances on file. Rather than estimate them from the coordinates, we leave it blank: the address above and the map are the reliable guide, and our Sarajevo area notes cover what is worth walking to.
Where to stay in Sarajevo — all 4 properties and the areas they sit in · Read the full Sarajevo guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Hotel Story vs Hotel Grand
Two Sarajevo hotels from the same ingest sample — 4-star Hotel Story against 4-star Hotel Grand — compared on dated guest scores, not inventing rates or walks.
The other Sarajevo hotels we cover
Aparthotel Centar Sarajevo
4-star · Centar / old-town walk
A 4-star Aparthotel Centar Sarajevo at Muamera Omerbegovića 14 — no POI rows with a 9.2 headline from 5,528 reviews and cleanliness issues named in the cons.
Hotel Hills Sarajevo Congress & Thermal Spa Resort
5-star · Hills / thermal spa edge
A 5-star Hotel Hills Sarajevo Congress & Thermal Spa Resort at Butmirska cesta 18 buliding — no POI rows with a 8.5 headline from 7,490 reviews and cleanliness issues named in the cons.
Hotel Story
4-star · Centar / old-town walk
A 4-star Hotel Story at Saliha H. Muvekita 4 — no POI rows with a 8.5 headline from 3,162 reviews and cleaning issues named in the cons.
Hotel Grand — common questions
- How does Hotel Grand score with guests?
- Our hotel data provider returns 7.3 out of 10 from 3,380 reviews as of 11 January 2026. Location 7.99/10. Cleanliness 6.98/10. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- How close is Hotel Grand to the main sights?
- We cannot quote kilometre figures — this hotel has no POI rows in the ingest. Location scores 7.99 out of 10 from 3,380 reviews as of 11 January 2026. Plan walks on a map before you book around a tight itinerary.
- What time is check-in and check-out at Hotel Grand?
- Check-in is from 02:00 PM and check-out is by 11:00 AM, with the latest accepted arrival at 12:00 AM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- Which airport is nearest to Hotel Grand?
- The supplier records SJJ as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.