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Sydney hotels · head to head

The Grace Hotel vs Shangri-La Sydney

Two Sydney hotels from the same ingest sample — 4-star The Grace Hotel against 5-star Shangri-La Sydney — compared on dated guest scores, not inventing rates or walks.

  • 5 points compared
  • Guest sentiment from our hotel data provider
  • No sponsored placements

By Kaiser Khan · last reviewed

Check either one

Rates for both move constantly, so nothing here quotes a price. Each full review carries the rate comparison for that property.

Ad · Trip.comBrowse all Sydney hotelsNeither property is pre-selected — this opens the partner's whole city list.

Why these two, and not any two

Both appear in the same Sydney shortlist with enough review volume to compare headlines, cleanliness and location categories honestly.

We publish a handful of comparisons per city, chosen by an editor. We do not generate a page for every possible pairing: at thirty hotels that would be 435 near-identical pages per city, and at five hundred it would be 124,750 for one city alone — which is a doorway-page pattern, not a service to anybody trying to pick a hotel.

Should you book this hotel?

Which one to book

Take The Grace Hotel if the higher headline (8.9 from 18,217) is the decision; take Shangri-La Sydney only if its pin, star band or amenity list fits a different itinerary — both still need the named cons read aloud.

The Grace Hotel posts 8.9 from 18,217 as of 8 December 2025; Shangri-La Sydney posts 8.7 from 13,117 as of 8 January 2026. Larger samples are more trustworthy when headlines are close.

Cleanliness: The Grace Hotel 8.4; Shangri-La Sydney 7.85. Location: The Grace Hotel 9.4; Shangri-La Sydney 10.

POI coverage: The Grace Hotel has 10 rows; Shangri-La Sydney has 10 rows. We do not invent distances where rows are missing.

Neither page quotes a nightly rate — check partner links for your dates, then the hotel’s own site.

Best for

  • Choosing between The Grace Hotel and Shangri-La Sydney on guest data
  • Travellers who will read cleanliness scores before star badges

Not for

  • Readers looking for a cheaper third option — this page is a pair only
  • Anyone who has already decided on one pin for non-negotiable reasons

Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.

The two properties

Building at The Grace Hotel

The Grace Hotel

4-star hotelCBD & York StreetIndependent

A 4-star The Grace Hotel at 77 York Street — Sydney Harbour Bridge at 0.9 km with a 8.9 headline from 18,217 reviews and issues with cleanliness named in the cons.

Third-party guest reviews: 8.9/10 from 18,217 reviews — as of

Praised consistently
Great location · Helpful staff · Comfortable rooms
Complained about consistently
Issues with cleanliness · Food options were lacking

Read the full The Grace Hotel review

Building at Shangri-La Sydney

Shangri-La Sydney

5-star hotelThe Rocks & harbourShangri-La Group

A 5-star Shangri-La Sydney at 176 Cumberland Street, The Rocks — Sydney Harbour Bridge at 0.5 km with a 8.7 headline from 13,117 reviews and poor service named in the cons.

Third-party guest reviews: 8.7/10 from 13,117 reviews — as of

Praised consistently
Good location · Beautiful views
Complained about consistently
Poor service · Outdated facilities

Read the full Shangri-La Sydney review

Point by point

Every row is checkable against the supplier data on the two property pages. “Level” is a real answer and is used — a comparison where one side wins every row is usually a comparison somebody wrote backwards from the conclusion.

The Grace Hotel compared with Shangri-La Sydney, point by point
What is being comparedThe Grace HotelShangri-La SydneyEdge
Official classification4-star5-starShangri-La Sydney
Supplier guest headline8.9 /10 from 18,2178.7 /10 from 13,117The Grace Hotel
Cleanliness category8.4/107.85/10The Grace Hotel
Location category9.4/1010/10Shangri-La Sydney
POI rows in this seed10 landmarks10 landmarksLevel

Rows taken: The Grace Hotel 2, Shangri-La Sydney 2, level 1. Counting rows is not how you pick a hotel — one row usually decides it, and the verdict above says which.

Neither of these?

  • Where to stay in Sydney

    Every property we cover in Sydney, the areas they sit in, and the verdict on which area suits which trip.

  • Read the full Sydney guide

    Neighbourhoods, transport, costs and seasons — then use Popular searches for the where-to-stay guide, itinerary, eats hub and these property shortlists.

Common questions

Which has the stronger guest headline?
The Grace Hotel at 8.9 from 18,217 versus Shangri-La Sydney at 8.7 from 13,117. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
Should I decide on star class alone?
No — The Grace Hotel is 4-star and Shangri-La Sydney is 5-star, but cleanliness and named cons matter more than the badge. Read both hotel pages.