How does The Grace Hotel score with guests?

Our hotel data provider returns 8.9 out of 10 from 18,217 reviews as of 8 December 2025. Location 9.4/10. Cleanliness 8.4/10. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.

How close is The Grace Hotel to Sydney Harbour Bridge?

Sydney Harbour Bridge at 0.9 km on our hotel data provider’s figures. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.

What time is check-in and check-out at The Grace Hotel?

Check-in is from 03:00 PM and check-out is by 12:00 PM, with the latest accepted arrival at 12:00 AM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.

What is near The Grace Hotel?

Our hotel data provider records Wynyard Station at 200 m, Queen Victoria Building (QVB) at 400 m, Sydney Tower Eye at 500 m. Distances are straight-line from the property, so a walking route is usually a little longer.

Which airport is nearest to The Grace Hotel?

The supplier records SYD as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.

Sydney hotels

The Grace Hotel

A 4-star The Grace Hotel at 77 York Street — Sydney Harbour Bridge at 0.9 km with a 8.9 headline from 18,217 reviews and issues with cleanliness named in the cons.

4-star (official classification)
CBD & York Street
Independent — no chain recorded
Nearest airport SYD

Written by the TravelShifu editorial team · last checked 8 August 2026 · hotel method

Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.

Check rates for The Grace Hotel

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Should you book this hotel?

The verdict

Book The Grace Hotel if a 8.9 headline from 18,217 fits your tolerance — accept issues with cleanliness, food options were lacking as named trade-offs.

Geography from the supplier table: Sydney Harbour Bridge at 0.9 km; Sydney Opera House at 1.4 km; Queen Victoria Building (QVB) at 0.4 km; Sydney Tower Eye at 0.5 km; Circular Quay at 0.6 km. Location scores 9.4 out of 10.

The supplier rating is 8.9 out of 10 from 18,217 reviews, captured 8 December 2025. Cleanliness 8.4. Service 9.4. Pros name great location, helpful staff, comfortable rooms. Cons name issues with cleanliness, food options were lacking.

Filtered amenity facts include Swimming pool, Indoor pool, Fitness facilities, Fitness center, Barber/beauty shop, Screens / Barriers between staff and guests for safety — we only cite what the seed lists.

Chain: none recorded. Check-in from 03:00 PM; check-out 12:00 PM.

Best for

Travellers who want a 4-star with a 8.9 headline from 18,217 reviews
Anyone comparing dated cleanliness and location category scores before booking
Readers who will read named cons as carefully as the pros

Not for

Anyone expecting a quoted nightly rate on this page
Guests who will not accept named cons such as issues with cleanliness
Anyone treating star class alone as a cleanliness guarantee

Verdict last reviewed 8 August 2026. Rates, refurbishments and management change — re-check anything time-sensitive before booking.

The supplier’s overall score

Third-party guest reviews: 8.9/10 from 18,217 reviews — as of 2025-12-08

This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.

What guests actually say

Guest sentiment at The Grace Hotel

Synthesised from published guest reviews, last run 8 December 2025. Scores are our reading of recurring themes, not an average of star ratings.

Every score and every phrase in this section is the guest analysis from our hotel data provider for The Grace Hotel, captured on 2025-12-08. TravelShifu did not compute these numbers, average them, or edit the wording.

Overall Experience9.4 / 10Excellent
Overall enjoyment and satisfaction from the guests, despite minor issues.
Location9.4 / 10Excellent
Excellent location in the Sydney CBD, with easy access to attractions.
Cleanliness8.4 / 10Good
Generally clean, though some mention of lobby bathroom cleanliness issues.
Service9.4 / 10Excellent
Staff were consistently described as helpful and attentive.
Room Quality8.9 / 10Excellent
Mostly positive comments about comfort and decor, though some rooms could be better equipped.
Amenities8.4 / 10Good
Good amenities mentioned, but some feedback on missing items like a microwave.
Value for Money8.9 / 10Excellent
Generally viewed as a good value, though breakfast pricing was criticized.
Food and Beverage8.4 / 10Good
Mixed reviews on breakfast and restaurant options.

Praised consistently

Great location
Helpful staff
Comfortable rooms

Complained about consistently

Issues with cleanliness
Food options were lacking

The Grace Hotel in photos

Supplied by the property through our hotel data provider and served from its own CDN.

What the property says about itself

The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.

Luxurious Accommodation
Indulge in luxury at The Grace Hotel, located near iconic Sydney landmarks. Each room offers modern amenities including free WiFi and a flat-screen TV, ensuring a comfortable stay.

Rooftop Fitness Centre
Unwind at our rooftop fitness centre featuring an indoor pool and sauna, perfect for relaxation after a day of exploring the city. Stay active while enjoying panoramic views of Sydney.

Central Location
Explore Sydney's CBD with ease from The Grace Hotel. Discover nearby attractions like The Rocks, Circular Quay, and premier shopping destinations just a short walk away.

Experience elegance and convenience at The Grace Hotel. Book your stay now for a memorable Sydney getaway.

Facilities

66 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Sauna
Dry cleaning
Breakfast in the room
Barber/beauty shop
Currency exchange
Non-smoking throughout
Sun terrace
Daily housekeeping
Concierge service
Kid meals
Indoor pool
Evening entertainment
Sun loungers or beach chairs
Wine/champagne
Coffee Shop on site
Fruits
Steam room
Beauty Services
Hair Salon Services
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access

Where it is, and what is near it

Address

77 York Street
Sydney 2000
Australia
+61 2 9272 6888

Check-in & check-out

Check-in from: 03:00 PM
Latest arrival: 12:00 AM
Check-out by: 12:00 PM

Nearest points of interest

Straight-line distances from our hotel data provider, closest first. A walking route is usually a little longer than the number here.

Place	Type	Distance
Wynyard Station	Station	200 m
Queen Victoria Building (QVB)	Shopping	400 m
Sydney Tower Eye	Landmark	500 m
Circular Quay	transit	600 m
Darling Harbour	Entertainment	600 m
The Rocks	District	800 m
Sydney Harbour Bridge	Landmark	900 m
Royal Botanic Garden Sydney	Park	1.2 km
Sydney Opera House	Landmark	1.4 km
Sydney Kingsford Smith Airport (SYD)	Airport	8 km

Where to stay in Sydney — all 4 properties and the areas they sit in · Read the full Sydney guide

Conditions worth reading before you book

The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.

Please note that there is a 1.5% charge when you pay with a credit card. The Grace Hotel requires an AUD $100 credit card pre-authorization for each day of stay to cover any incidental charges. Limited parking is available at the hotel. Parking is managed by Plaza Parking (third-party), subject to their terms & conditions, availability, and charges will apply. The entrance to the car park is located on 124 Clarence Street, at the rear of the Hotel. For current rates and details, please visit the hotel website (gracehotel.com.au). The team can recommend alternative car parking options close to the hotel if Plaza Parking is full. A deposit may be required at the property.

Head to head

The Grace Hotel vs Shangri-La Sydney
Two Sydney hotels from the same ingest sample — 4-star The Grace Hotel against 5-star Shangri-La Sydney — compared on dated guest scores, not inventing rates or walks.

Shangri-La Sydney
5-star · The Rocks & harbour
A 5-star Shangri-La Sydney at 176 Cumberland Street, The Rocks — Sydney Harbour Bridge at 0.5 km with a 8.7 headline from 13,117 reviews and poor service named in the cons.
Great Southern Hotel Sydney
4-star · George Street & Darling Harbour edge
A 4-star Great Southern Hotel Sydney at 717 George Street — Sydney Harbour Bridge at 3.4 km with a 8.2 headline from 15,419 reviews and cleanliness issues named in the cons.
Oaks Sydney Goldsbrough Suites
4-star · George Street & Darling Harbour edge
A 4-star Oaks Sydney Goldsbrough Suites at 243 Pyrmont Street — no POI rows with a 8 headline from 11,011 reviews and cleanliness issues named in the cons.

The Grace Hotel — common questions

How does The Grace Hotel score with guests?: Our hotel data provider returns 8.9 out of 10 from 18,217 reviews as of 8 December 2025. Location 9.4/10. Cleanliness 8.4/10. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
How close is The Grace Hotel to Sydney Harbour Bridge?: Sydney Harbour Bridge at 0.9 km on our hotel data provider’s figures. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
What time is check-in and check-out at The Grace Hotel?: Check-in is from 03:00 PM and check-out is by 12:00 PM, with the latest accepted arrival at 12:00 AM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
What is near The Grace Hotel?: Our hotel data provider records Wynyard Station at 200 m, Queen Victoria Building (QVB) at 400 m, Sydney Tower Eye at 500 m. Distances are straight-line from the property, so a walking route is usually a little longer.
Which airport is nearest to The Grace Hotel?: The supplier records SYD as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.