Zürich hotels
Crowne Plaza Zürich by IHG
A 4-star Crowne Plaza Zürich by IHG at Badenerstrasse 420 — Altstadt (Old Town) at 1.9 km with a 7.8 headline from 5,759 reviews and service named in the cons.
- 4-star (official classification)
- Oerlikon / north
- Crowne Plaza Hotels & Resorts
- Nearest airport ZRH
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Crowne Plaza Zürich by IHG
Ad · affiliate links — we may earn a commission if you book through these links. It never changes the price you pay, and it never changes our verdict. How this works
No nightly price is quoted anywhere on this page: we hold no live rate for this property, and a rate printed into a static page is wrong within hours. These links open each partner’s own Zürichhotel search — search for “Crowne Plaza Zürich by IHG” when you land. We link to the search rather than to a deep link because no per-property deep-link parameter has been verified for these programmes, and a link that quietly lands on the wrong hotel would be worse than one extra step. Trip.com is listed first because it is the partner we work with directly; if the property is not on it, Booking.com carries the widest inventory of the three. We may earn a commission from any of them, and that does not change what this page says about the hotel.
Booking direct? +41 44 404 44 44 — we earn nothing from this one, and direct rates sometimes include breakfast or free cancellation that an aggregated rate does not.
Still comparing?
Open the partner’s whole Zürich list and put it next to this one.
Should you book this hotel?
The verdict
Book Crowne Plaza Zürich by IHG if a 7.8 headline from 5,759 fits your tolerance — accept service, room quality as named trade-offs.
Geography from the supplier table: Altstadt (Old Town) at 1.9 km; Grossmünster at 2 km; Lake Zürich (Zürichsee promenades/Bürkliplatz) at 2.1 km; Zürich Hauptbahnhof (Zurich HB) at 1.5 km; Kunsthaus Zürich at 1.7 km. Location scores 8.5 out of 10.
The supplier rating is 7.8 out of 10 from 5,759 reviews, captured 10 January 2026. Cleanliness 8.49. Service 7.46. Pros name cleanliness, location, amenities. Cons name service, room quality.
Filtered amenity facts include Swimming pool, Indoor pool, Spa/wellness center, Hot spring bath, Fitness facilities, Fitness center — we only cite what the seed lists.
Chain: Crowne Plaza Hotels & Resorts. Check-in from 03:00 PM; check-out 12:00 PM.
Best for
- Travellers who want a 4-star with a 7.8 headline from 5,759 reviews
- Anyone comparing dated cleanliness and location category scores before booking
- Readers who will read named cons as carefully as the pros
Not for
- Anyone expecting a quoted nightly rate on this page
- Guests who will not accept named cons such as service
- Anyone treating star class alone as a cleanliness guarantee
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 7.8/10 from 5,759 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Crowne Plaza Zürich by IHG
Synthesised from published guest reviews, last run 10 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Crowne Plaza Zürich by IHG, captured on 2026-01-10. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience7.5 / 10Good
Guests enjoyed their stay overall but noted several areas for improvement.
- Location8.5 / 10Excellent
The location received positive remarks due to good access to public transport and nearby attractions.
- Cleanliness8.5 / 10Good
Many guests mentioned cleanliness positively, noting that rooms and bathrooms were well maintained.
- Service7.5 / 10Good
While many praised the staff's friendliness, a significant negative review highlighted poor service during check-in, affecting the overall sentiment.
- Room Quality7.0 / 10Mixed
Some guests found the rooms small and lacking modern amenities, indicating a need for upgrades.
- Amenities7.8 / 10Good
Positive comments on the spa and gym were noted, though some amenities did not meet expectations.
- Value for Money7.7 / 10Good
Several guests felt that the price matched the quality of the hotel, despite mixed reviews on specific services.
- Food and Beverage8.0 / 10Good
Breakfast received positive feedback, although scheduling inconsistencies were mentioned.
Praised consistently
- Cleanliness
- Location
- Amenities
Complained about consistently
- Service
- Room Quality
Crowne Plaza Zürich by IHG in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Convenient Location
The Crowne Plaza Zurich is perfectly situated, just a short tram ride from Zurich's bustling city centre, making it an ideal choice for both leisure and business travelers.
Luxurious Amenities
Indulge in the ultimate comfort with air-conditioned rooms equipped with modern conveniences like a flat-screen TV and tea/coffee facilities. The Holmes Place Health Club offers a lavish 2,000 m² space for guests to unwind, complete with an indoor pool and top-notch fitness equipment.
Parking Convenience
Forget the hassle of searching for parking – with 550 spaces available in the hotel's private garage, guests can enjoy peace of mind knowing their vehicles are secure during their stay.
Book now for a memorable and stress-free stay at the Crowne Plaza Zurich!
Facilities
90 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Garden
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Spa/wellness center
- Currency exchange
- Non-smoking throughout
- Private parking
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Accessible parking
- Parking garage
- Special diet menus - on request
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Electric vehicle charging station
- Indoor pool
- Toilet with grab rails
- Emergency cord in bathroom
- Hot spring bath
- Outdoor furniture
- Wine/champagne
- Coffee Shop on site
- Fruits
- Pet bowls
- Steam room
- Fitness/spa locker rooms
- Yoga classes
- Fitness classes
- Personal trainer
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Cooking class
Where it is, and what is near it
Address
Badenerstrasse 420Zürich 8040
Switzerland
+41 44 404 44 44
Check-in & check-out
- Check-in from
- 03:00 PM
- Latest arrival
- 12:00 AM
- Check-out by
- 12:00 PM
Nearest points of interest
Straight-line distances from our hotel data provider, closest first. A walking route is usually a little longer than the number here.
| Place | Type | Distance |
|---|---|---|
| Bahnhof Hardbrücke | Station | 300 m |
| Zürich Hauptbahnhof (Zurich HB) | Station | 1.5 km |
| Kunsthaus Zürich | Museum | 1.7 km |
| Bahnhofstrasse / Paradeplatz | Shopping | 1.8 km |
| Altstadt (Old Town) | District | 1.9 km |
| Grossmünster | Place of worship | 2 km |
| Fraumünster (with Chagall windows) | Place of worship | 2 km |
| Lake Zürich (Zürichsee promenades/Bürkliplatz) | nature | 2.1 km |
| Uetliberg (viewpoint and hiking) | nature | 7 km |
| Zürich Flughafen (Zurich Airport) | Airport | 9.6 km |
Where to stay in Zürich — all 4 properties and the areas they sit in · Read the full Zürich guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Crowne Plaza Zürich by IHG vs ibis Styles Zurich City Center
Two Zürich hotels from the same ingest sample — 4-star Crowne Plaza Zürich by IHG against 3-star ibis Styles Zurich City Center — compared on dated guest scores, not inventing rates or walks.
The other Zürich hotels we cover
Glärnischhof by TRINITY
4-star · Bahnhofstrasse / Paradeplatz edge
A 4-star Glärnischhof by TRINITY at Claridenstrasse 30 — Bahnhofstrasse (shopping street) at 0.1 km with a 8.3 headline from 6,220 reviews and cleanliness issues named in the cons.
Hotel Bristol Zurich
3-star · Hauptbahnhof / City
A 3-star Hotel Bristol Zurich at Stampfenbachstrasse 34 — Grossmünster at 1 km with a 8.2 headline from 6,440 reviews and cleanliness issues named in the cons.
ibis Styles Zurich City Center
3-star · Hauptbahnhof / City
A 3-star ibis Styles Zurich City Center at Stampfenbachstraße 60 — no POI rows with a 7.9 headline from 9,102 reviews and room size issues named in the cons.
Crowne Plaza Zürich by IHG — common questions
- How does Crowne Plaza Zürich by IHG score with guests?
- Our hotel data provider returns 7.8 out of 10 from 5,759 reviews as of 10 January 2026. Location 8.5/10. Cleanliness 8.49/10. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- How close is Crowne Plaza Zürich by IHG to Altstadt (Old Town)?
- Altstadt (Old Town) at 1.9 km on our hotel data provider’s figures. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- What time is check-in and check-out at Crowne Plaza Zürich by IHG?
- Check-in is from 03:00 PM and check-out is by 12:00 PM, with the latest accepted arrival at 12:00 AM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- What is near Crowne Plaza Zürich by IHG?
- Our hotel data provider records Bahnhof Hardbrücke at 300 m, Zürich Hauptbahnhof (Zurich HB) at 1.5 km, Kunsthaus Zürich at 1.7 km. Distances are straight-line from the property, so a walking route is usually a little longer.
- Which airport is nearest to Crowne Plaza Zürich by IHG?
- The supplier records ZRH as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.