Tokyo hotels
Hotel Sunroute Plaza Shinjuku
A four-star on the Yoyogi side of Shinjuku, 0.6 km from the station and the same distance from Shinjuku Gyoen. Soundproofed rooms, and the highest location score of the Tokyo four.
- 4-star (official classification)
- Shinjuku
- Hotel Sunroute
- Nearest airport NRT
Reviewed by Kaiser Khan · last checked
Check rates for Hotel Sunroute Plaza Shinjuku
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The verdict
The most sensible Shinjuku base of the two we cover — a nine-minute walk from the world’s busiest station, on the quiet Yoyogi side rather than in Kabukicho, with a cleanliness score that is its one weak spot.
Location scores 9.6 out of 10 in liteAPI’s guest analysis, the highest of the four Tokyo properties, and the geography backs it up: Shinjuku Station 0.6 km, Shinjuku Gyoen 0.6 km, Meiji Jingu 1.2 km. Being on the south side means you walk to the station through Yoyogi rather than through the nightlife district.
Service scores 9.1 and overall experience 9.1, and the two things guests praise consistently are the location and helpful staff. The rooms are soundproofed, which in Shinjuku is not a luxury.
The weak spot is cleanliness at 7.6 out of 10, with "cleanliness issues" and "room size inconsistency" named as recurring complaints — guests report meaningfully different room sizes within the same booking class. Ask what you are being given at check-in.
The hotel is part of the Hotel Sunroute group. It lists accessible parking, wheelchair access and currency exchange, which makes it one of the more practical options here for travellers with mobility needs.
Best for
- First-time visitors who want Shinjuku’s rail links without staying in Kabukicho
- Business travellers — meeting facilities, soundproofing and a nine-minute station walk
- Travellers with mobility needs; accessible parking and step-free access are both listed
Not for
- Anyone unwilling to risk a smaller-than-expected room — size inconsistency is a named complaint
- Travellers who want a spotless room every time; cleanliness is the lowest score on the property
- Guests who want a gym or a pool on site; neither is listed
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
liteAPI: 8.6/10 from 16,349 reviews — as of
This is liteAPI’s aggregate of published guest reviews, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Hotel Sunroute Plaza Shinjuku
Synthesised from published guest reviews, last run 9 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is liteAPI's own guest analysis for Hotel Sunroute Plaza Shinjuku, captured on 2026-01-09. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience9.1 / 10Excellent
Generally very positive experiences reported, with some minor concerns.
- Location9.6 / 10Excellent
Location is superb, very close to Shinjuku station and other amenities.
- Cleanliness7.6 / 10Good
The trash hasn't been taken out for 3 days, which is concerning.
- Service9.1 / 10Excellent
Staff were polite and helpful throughout the stay.
- Room Quality8.1 / 10Good
Rooms are functional but some were noted to be small.
- Amenities8.6 / 10Excellent
Good amenities with a well-stocked lobby and good breakfast.
- Value for Money8.1 / 10Good
Overall, fair value but higher prices noted during the festive season.
- Food and Beverage8.6 / 10Excellent
Breakfast was appreciated and several dining options were available.
Praised consistently
- Great location
- Helpful staff
Complained about consistently
- Cleanliness issues
- Room size inconsistency
Hotel Sunroute Plaza Shinjuku in photos
Supplied by the property through liteAPI and served from the supplier’s own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Central Location and Convenience
Hotel Sunroute Plaza is ideally situated in central Shinjuku, just minutes away from major train stations, making it the perfect base for exploring the city.
Comfortable and Well-Equipped Rooms
Experience a peaceful stay in our soundproofed rooms featuring modern amenities such as satellite TV, free WiFi, and essential facilities like a refrigerator and flat-screen TV.
Dining and Services
Indulge in a delightful culinary experience at Trattoria Villazza offering a variety of Western and Italian dishes. Our hotel also provides convenient services including luggage storage, dry cleaning, and a 24-hour front desk for your comfort.
Book your stay at Hotel Sunroute Plaza now for a memorable and hassle-free visit to Shinjuku!
Facilities
49 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Heating
- Lift / Elevator
- Laundry
- Luggage storage
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Meeting/banquet facilities
- Dry cleaning
- Massage services
- Currency exchange
- Non-smoking throughout
- Designated smoking area
- Accessible parking
- Parking garage
- Wheelchair accessible
- Kid meals
- Vending machine - drinks
- Toilet with grab rails
- Emergency cord in bathroom
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Thermometers for guests provided by property
- Key card access
Where it is, and what is near it
Address
Shibuya-ku, Yoyogi 2-3-1Tokyo 151-0053
Japan
+81 3-3375-3211
Check-in & check-out
- Check-in from
- 03:00 PM
- Check-out by
- 11:00 AM
Nearest points of interest
Straight-line distances as supplied by liteAPI, closest first. A walking route is usually a little longer than the number here.
| Place | Type | Distance |
|---|---|---|
| Shinjuku Station | Station | 600 m |
| Shinjuku Gyoen National Garden | Park | 600 m |
| Kabukicho / Golden Gai (Shinjuku nightlife) | Entertainment | 700 m |
| Meiji Jingu (Meiji Shrine) | Place of worship | 1.2 km |
| Harajuku / Takeshita Street | District | 1.3 km |
| Tokyo Metropolitan Government Building (observatory) | Landmark | 1.5 km |
| Tokyo Imperial Palace | Landmark | 3.2 km |
| Shibuya Crossing | Landmark | 3.5 km |
| Tokyo Skytree | Landmark | 11.5 km |
| Haneda Airport (Tokyo International Airport) | Airport | 18.5 km |
Where to stay in Tokyo — all 4 properties and the areas they sit in · Read the full Tokyo guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Hotel Sunroute Plaza Shinjuku vs Hotel Gracery Shinjuku
Two four-star Shinjuku hotels about ten minutes apart, on opposite sides of the station — and the choice comes down to which side of Shinjuku you want to walk through at midnight.
The other Tokyo hotels we cover
Grand Nikko Tokyo Daiba
5-star · Odaiba & Tokyo Bay
A five-star bayside hotel on Odaiba with a pool, a gym and rooms that are properly sized by Tokyo standards. The Rainbow Bridge is 1.3 km away; central Tokyo is a train ride.
Hotel Gracery Shinjuku
4-star · Shinjuku
A four-star independent in the middle of Kabukicho, open since 2015, five minutes on foot from JR Shinjuku. Clean and well-run; short on facilities and short on floor space.
APA Hotel & Resort Ryogoku Ekimae Tower
3-star · Ryogoku & Sumida
A three-star APA tower in the sumo district, 0.2 km from the Kokugikan and 1.2 km from Tokyo Skytree. Has an outdoor pool, a gym and a garden, which is unusual at this price.
Hotel Sunroute Plaza Shinjuku — common questions
- How far is Hotel Sunroute Plaza from Shinjuku Station?
- liteAPI records 0.6 km — roughly a nine-minute walk, approaching from the Yoyogi side rather than through Kabukicho. Shinjuku Gyoen National Garden is the same distance in the other direction.
- Does the hotel have a gym or a pool?
- Neither is in the facility list liteAPI returns. What it does list is a restaurant, a bar, massage services, currency exchange, laundry and meeting facilities, plus accessible parking and wheelchair access.
- What time is check-in and check-out at Hotel Sunroute Plaza Shinjuku?
- Check-in is from 03:00 PM and check-out is by 11:00 AM. These are the property's own published times as supplied by liteAPI. Luggage storage is listed among the facilities.
- What is near Hotel Sunroute Plaza Shinjuku?
- liteAPI records Shinjuku Station at 600 m, Shinjuku Gyoen National Garden at 600 m, Kabukicho / Golden Gai (Shinjuku nightlife) at 700 m. Distances are straight-line from the property, so a walking route is usually a little longer.
- Which airport is nearest to Hotel Sunroute Plaza Shinjuku?
- The supplier records NRT as the served airport for this property. That is the airport code liteAPI associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.