Check a delay or cancellation

Free educational check. No email, booking reference or payment. Direct flights only; connections return a review prompt. Switzerland and special territories are outside this simplified test.

1. Where did you fly?

Use the airline actually operating your flight, not the website that sold it. Check overlapping regimes separately; you cannot recover twice for the same disruption.

2. What happened?

180 minutes = 3 hours; 240 = 4 hours. Arrival is normally when a door opens for passengers to leave, not touchdown. For cancellations, enter the timing of the alternative offered; use a negative arrival delay if it arrives early. This checker does not cover denied boarding or downgrades.

Rules reviewed 4 October 2026. No live flight lookup or adjudication. Read the full rules, evidence and limitations. Inputs remain in this page’s memory until you leave or clear them; TravelShifu does not submit them.

The calculator tests simplified direct-flight UK261 or EU261 scenarios using regions, operating-carrier licence, distance, arrival delay, cancellation notice and cause. It returns a potential amount, a review prompt or an explanation of why fixed compensation is not indicated. A separate result explains care and refund rights. It is not a live flight lookup.

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Key takeaways

What does the flight compensation calculator check?

The calculator tests simplified direct-flight UK261 or EU261 scenarios using regions, operating-carrier licence, distance, arrival delay, cancellation notice and cause. It returns a potential amount, a review prompt or an explanation of why fixed compensation is not indicated. A separate result explains care and refund rights. It is not a live flight lookup.

Start at the flight compensation hub for the full journey from disruption to claim. No name, booking reference or email is needed. Inputs are kept in page memory and are not submitted to TravelShifu. Optional analytics and affiliate-loader scripts are suppressed on this tool.

What information do I need for the calculator?

Choose the applicable UK or EU regime and enter the actual route regions and operating airline’s licence region. Add great-circle distance and delay in minutes. For a cancellation, enter notice days and the offered alternative’s timing. Select unknown where the cause is unconfirmed; the tool must not assume the airline is liable.

The departure waiting time is not the arrival delay. 180 minutes means three hours; 240 means four hours. For an alternative arriving early, enter a negative arrival delay. If no alternative was offered, enter zero for its timing and select No. Use the confirmed time at which passengers could leave the aircraft where available.

Connections, self-transfers, Switzerland, special territories, denied boarding, downgrades and prior settlements need separate assessment. Do not force these into a direct-flight result.

What do the calculator results look like?

A covered 1,500 km UK flight arriving 180 minutes late from an ordinary operational cause gives a potential £220 result. A covered non-internal EU flight over 3,500 km arriving 210 minutes late gives €300. The same flight with an unknown cause returns review, not a confirmed award.

These are hypothetical arithmetic examples, not verified claims. An exact four-hour UK long-haul delay is referred for review; the tool does not conceal the boundary uncertainty. A cancellation notified at least 14 days ahead returns no fixed cancellation award but retains the refund/rerouting explanation.

Can I rely on the calculator as proof of my claim?

No. A result depends on your inputs and does not verify check-in, flight history, causation, legal time limits or prior recovery. A potential sum is per eligible passenger before service fees. The airline, dispute body or court decides a contested claim. Keep source evidence and read the full guide before asserting a sum.

CAA delay guidance, CAA cancellation guidance and EU passenger rights underpin this release. Rules reviewed 4 October 2026.

Use the free claim toolkit to prepare a letter. You send it yourself; TravelShifu does not submit, monitor or decide claims. A paid representative is optional.

Primary sources and further checks

Official and independent sources worth checking alongside this guide. We are not paid for these links.