Andorra la Vella hotels
Acta Arthotel
A 4-star Acta Arthotel at Prat de la Creu, 15-25 — no POI rows with a 9 headline from 6,183 reviews and rude restaurant staff named in the cons.
- 4-star (official classification)
- Andorra la Vella centre
- Acta Hotels
- Nearest airport TLS
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Acta Arthotel
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The verdict
Book Acta Arthotel if a 9 headline from 6,183 fits your tolerance — accept rude restaurant staff, buffet overpriced as named trade-offs.
This seed has no POI distance rows for Acta Arthotel, so we do not invent landmark kilometre claims. Location still scores 9.4 out of 10 in guest analysis.
The supplier rating is 9 out of 10 from 6,183 reviews, captured 7 January 2026. Cleanliness 9.39. Service 8.36. Pros name cleanliness, friendly staff, good location. Cons name rude restaurant staff, buffet overpriced, old bathrooms.
Filtered amenity facts include Spa/wellness center, Fitness facilities, Fitness center, Restaurant, Bar, Snack bar — we only cite what the seed lists.
Chain: Acta Hotels. Check-in from 03:00 PM; check-out 12:00 PM.
Best for
- Travellers who want a 4-star with a 9 headline from 6,183 reviews
- Anyone comparing dated cleanliness and location category scores before booking
- Readers who will read named cons as carefully as the pros
Not for
- Anyone who needs verified landmark pins — none in this seed
- Guests who will not accept named cons such as rude restaurant staff
- Anyone treating star class alone as a cleanliness guarantee
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 9.0/10 from 6,183 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Acta Arthotel
Synthesised from published guest reviews, last run 7 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Acta Arthotel, captured on 2026-01-07. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience9.4 / 10Excellent
Everything was perfect and lovely ambiance during New Year Eve.
- Location9.4 / 10Excellent
Excellent location, close to all the shops.
- Cleanliness9.4 / 10Excellent
The hotel is very clean.
- Service8.4 / 10Good
Reception staff were great, but restaurant staff were rude.
- Room Quality9.3 / 10Excellent
Spacious room and upgraded to a suite.
- Amenities9.4 / 10Excellent
Good selection of facilities including breakfast and spa.
- Value for Money8.3 / 10Good
Buffet not worth the price, but other options are more reasonable.
- Food and Beverage8.4 / 10Good
Mixed quality, buffet is overpriced but on-site restaurants are good.
Praised consistently
- Cleanliness
- Friendly staff
- Good location
- Spacious rooms
- Nice amenities
Complained about consistently
- Rude restaurant staff
- Buffet overpriced
- Old bathrooms
Acta Arthotel in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Luxurious Accommodations
The Acta Arthotel in Andorra la Vella offers soundproofed and air-conditioned rooms with free Wi-Fi and complimentary water in the minibar. Each spacious room also features a TV for your entertainment.
Exquisite Dining Options
Indulge in gourmet cuisine at the "Plato restaurant" on the ground floor, which overlooks the river and hosts art exhibitions. For breakfast with a view, head to the Gallery Restaurant on the 5th floor, offering panoramic mountain views.
Relaxation and Wellness
Unwind at the hotel's spa, complete with a sauna and Turkish baths, or stay active at the gym. Additionally, guests can enjoy the massage service for ultimate relaxation.
Experience luxury and comfort at Acta Arthotel - book your stay now to enjoy these exceptional amenities and more.
Facilities
67 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Cycling
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Skiing
- Massage services
- Spa/wellness center
- Ski storage
- Hammam
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Shared lounge/TV area
- Parking garage
- Concierge service
- Wheelchair accessible
- Snack bar
- Toilet with grab rails
- Higher level toilet
- Ski pass vendor
- Coffee Shop on site
- Pet bowls
- Pet basket
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- CCTV outside property
- CCTV in common areas
- Screens / Barriers between staff and guests for safety
- Security alarm
- Key card access
Where it is, and what is near it
Address
Prat de la Creu, 15-25Andorra la Vella AD500
Andorra
+376 760 303
Check-in & check-out
- Check-in from
- 03:00 PM
- Latest arrival
- 12:00 AM
- Check-out by
- 12:00 PM
Nearest points of interest
Our supplier lists no landmark distances for this property — not zero landmarks nearby, simply no measured distances on file. Rather than estimate them from the coordinates, we leave it blank: the address above and the map are the reliable guide, and our Andorra la Vella area notes cover what is worth walking to.
Where to stay in Andorra la Vella — all 4 properties and the areas they sit in · Read the full Andorra la Vella guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Acta Arthotel vs Yomo Centric
Two Andorra la Vella hotels from the same ingest sample — 4-star Acta Arthotel against 4-star Yomo Centric — compared on dated guest scores, not inventing rates or walks.
The other Andorra la Vella hotels we cover
Yomo Centric
4-star · Andorra la Vella centre
A 4-star Yomo Centric at Avenida Meritxell 87-89 — no POI rows with a 8.9 headline from 6,271 reviews and atención al cliente inconsistente named in the cons.
Hotel Pyrénées
3-star · Andorra la Vella centre
A 3-star Hotel Pyrénées at Avinguda Princep Benlloh, 20 — no POI rows with a 8.5 headline from 10,237 reviews and small room sizes named in the cons.
Hotel & Aparthotel Cosmos
3-star · Andorra la Vella centre
A 3-star Hotel & Aparthotel Cosmos at Avinguda Escoles, 10 Escaldes-Engordany — no POI rows with a 8.1 headline from 12,106 reviews and parking issues named in the cons.
Acta Arthotel — common questions
- How does Acta Arthotel score with guests?
- Our hotel data provider returns 9 out of 10 from 6,183 reviews as of 7 January 2026. Location 9.4/10. Cleanliness 9.39/10. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- How close is Acta Arthotel to the main sights?
- We cannot quote kilometre figures — this hotel has no POI rows in the ingest. Location scores 9.4 out of 10 from 6,183 reviews as of 7 January 2026. Plan walks on a map before you book around a tight itinerary.
- What time is check-in and check-out at Acta Arthotel?
- Check-in is from 03:00 PM and check-out is by 12:00 PM, with the latest accepted arrival at 12:00 AM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- Which airport is nearest to Acta Arthotel?
- The supplier records TLS as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.