Manila hotels
City Garden Grand Hotel
A 5-star City Garden Grand Hotel at 8008 Makati Avenue, Corner Kalayaan — Intramuros (Historic Walled City) at 6.8 km with a 8.8 headline from 6,339 reviews and slow lifts named in the cons.
- 5-star (official classification)
- Malate / Ermita strip
- Independent — no chain recorded
- Nearest airport MNL
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for City Garden Grand Hotel
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The verdict
Book City Garden Grand Hotel if a 8.8 headline from 6,339 fits your tolerance — accept slow lifts, small pool as named trade-offs.
Geography from the supplier table: Intramuros (Historic Walled City) at 6.8 km; Rizal Park (Luneta) at 7 km; Ayala Center (Greenbelt & Glorietta) at 1.8 km; Ayala Museum at 2 km; Bonifacio Global City (BGC) / Bonifacio High Street at 3.5 km. Location scores 9.2 out of 10.
The supplier rating is 8.8 out of 10 from 6,339 reviews, captured 16 January 2026. Cleanliness 8.69. Service 9.16. Pros name friendly staff, good location, clean facilities. Cons name slow lifts, small pool, minor room design flaws.
Filtered amenity facts include Swimming pool, Outdoor pool, Pool with view, Rooftop pool, Spa/wellness center, Fitness facilities — we only cite what the seed lists.
Chain: none recorded. Check-in from 02:00 PM; check-out 12:00 PM.
Best for
- Travellers who want a 5-star with a 8.8 headline from 6,339 reviews
- Anyone comparing dated cleanliness and location category scores before booking
- Readers who will read named cons as carefully as the pros
Not for
- Anyone expecting a quoted nightly rate on this page
- Guests who will not accept named cons such as slow lifts
- Anyone treating star class alone as a cleanliness guarantee
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 8.8/10 from 6,339 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at City Garden Grand Hotel
Synthesised from published guest reviews, last run 16 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for City Garden Grand Hotel, captured on 2026-01-16. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience8.7 / 10Excellent
Overall experience was largely positive, with enjoyment expressed in multiple reviews.
- Location9.2 / 10Excellent
Multiple reviews praised the excellent location of the hotel.
- Cleanliness8.7 / 10Excellent
Generally clean and well-maintained based on multiple reviews.
- Service9.2 / 10Excellent
Staff were noted as friendly and attentive, receiving specific positive mentions.
- Room Quality8.7 / 10Excellent
Rooms were described as good and well-equipped, though some minor issues were mentioned.
- Amenities8.7 / 10Excellent
Facilities such as the rooftop and gym received positive feedback, although minor issues with lift service noted.
- Value for Money8.6 / 10Excellent
Good value for money based on several reviews highlighting the breakfast and overall experience.
- Food and Beverage8.7 / 10Excellent
Breakfast was well-received, but some comments about food temperature were noted.
Praised consistently
- Friendly staff
- Good location
- Clean facilities
- Great breakfast
- Value for money
Complained about consistently
- Slow lifts
- Small pool
- Minor room design flaws
City Garden Grand Hotel in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Luxurious Accommodation
Experience city views, air-conditioned rooms, cable LED TV, and coffee/tea facilities.
Convenient Amenities
Enjoy the rooftop pool, gym, complimentary WiFi, and 24-hour front desk services.
Prime Location
Adjacent to convenience stores, restaurants, and nightlife spots with easy access to Century City Mall and major attractions.
To book your stay at City Garden Grand Hotel and indulge in luxury and convenience, click below.
Facilities
75 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Car hire
- Dry cleaning
- Massage services
- Spa/wellness center
- Currency exchange
- Valet parking
- Private parking
- Outdoor pool
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Pool with view
- Toilet with grab rails
- Kid-friendly buffet
- Pool bar
- Rooftop pool
- Sun loungers or beach chairs
- Wine/champagne
- Fruits
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
Where it is, and what is near it
Address
8008 Makati Avenue, Corner KalayaanManila 1200
Philippines
+63 917 111 1911
Check-in & check-out
- Check-in from
- 02:00 PM
- Check-out by
- 12:00 PM
Nearest points of interest
Straight-line distances from our hotel data provider, closest first. A walking route is usually a little longer than the number here.
| Place | Type | Distance |
|---|---|---|
| Poblacion (Makati nightlife & dining district) | District | 600 m |
| Ayala Triangle Gardens | Park | 1.6 km |
| Ayala Center (Greenbelt & Glorietta) | Shopping | 1.8 km |
| Ayala MRT Station (MRT-3, Ayala) | Station | 1.9 km |
| Ayala Museum | Museum | 2 km |
| Bonifacio Global City (BGC) / Bonifacio High Street | District | 3.5 km |
| Ninoy Aquino International Airport (NAIA) | Airport | 5 km |
| SM Mall of Asia (MOA) | Shopping | 6.5 km |
| Intramuros (Historic Walled City) | Landmark | 6.8 km |
| Rizal Park (Luneta) | Park | 7 km |
Where to stay in Manila — all 4 properties and the areas they sit in · Read the full Manila guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Okada Manila vs City Garden Grand Hotel
Two Manila hotels from the same ingest sample — 5-star Okada Manila against 5-star City Garden Grand Hotel — compared on dated guest scores, not inventing rates or walks.
The other Manila hotels we cover
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Belmont Hotel Manila near NAIA Terminal 3 MNL
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A 4-star Belmont Hotel Manila near NAIA Terminal 3 MNL at Newport Boulevard, Newport City, — Rizal Park (Luneta) at 6.7 km with a 8.8 headline from 8,348 reviews and slow service named in the cons.
Golden Phoenix Hotel - Manila
4-star · Malate / Ermita strip
A 4-star Golden Phoenix Hotel - Manila at Sunrise Drive, Oceanaire Building, CBP D. Macapagal Ave., — no POI rows with a 8.1 headline from 7,275 reviews and cleanliness issues named in the cons.
City Garden Grand Hotel — common questions
- How does City Garden Grand Hotel score with guests?
- Our hotel data provider returns 8.8 out of 10 from 6,339 reviews as of 16 January 2026. Location 9.2/10. Cleanliness 8.69/10. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- How close is City Garden Grand Hotel to Intramuros (Historic Walled City)?
- Intramuros (Historic Walled City) at 6.8 km on our hotel data provider’s figures. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- What time is check-in and check-out at City Garden Grand Hotel?
- Check-in is from 02:00 PM and check-out is by 12:00 PM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- What is near City Garden Grand Hotel?
- Our hotel data provider records Poblacion (Makati nightlife & dining district) at 600 m, Ayala Triangle Gardens at 1.6 km, Ayala Center (Greenbelt & Glorietta) at 1.8 km. Distances are straight-line from the property, so a walking route is usually a little longer.
- Which airport is nearest to City Garden Grand Hotel?
- The supplier records MNL as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.