Mumbai hotels
The Oberoi Mumbai
A 5-star The Oberoi Mumbai at Nariman Point — no POI rows with a 9.6 headline from 2,769 reviews and pathetic service in some instances named in the cons.
- 5-star (official classification)
- Colaba waterfront
- Oberoi Hotels & Resorts
- Nearest airport BOM
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for The Oberoi Mumbai
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Booking direct? +91 22 6632 5757 — we earn nothing from this one, and direct rates sometimes include breakfast or free cancellation that an aggregated rate does not.
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The verdict
Book The Oberoi Mumbai if a 9.6 headline from 2,769 fits your tolerance — accept pathetic service in some instances, cleanliness issues reported as named trade-offs.
This seed has no POI distance rows for The Oberoi Mumbai, so we do not invent landmark kilometre claims. Location still scores 10 out of 10 in guest analysis.
The supplier rating is 9.6 out of 10 from 2,769 reviews, captured 27 January 2026. Cleanliness 8.9. Service 9.9. Pros name clean and staff, location, comfortable rooms. Cons name pathetic service in some instances, cleanliness issues reported.
Filtered amenity facts include Swimming pool, Outdoor pool, Spa/wellness center, Fitness facilities, Fitness center, Restaurant — we only cite what the seed lists.
Chain: Oberoi Hotels & Resorts. Check-in from 02:00 PM; check-out 12:00 PM.
Best for
- Travellers who want a 5-star with a 9.6 headline from 2,769 reviews
- Anyone comparing dated cleanliness and location category scores before booking
- Readers who will read named cons as carefully as the pros
Not for
- Anyone who needs verified landmark pins — none in this seed
- Guests who will not accept named cons such as pathetic service in some instances
- Anyone treating star class alone as a cleanliness guarantee
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 9.6/10 from 2,769 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at The Oberoi Mumbai
Synthesised from published guest reviews, last run 27 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for The Oberoi Mumbai, captured on 2026-01-27. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience9.9 / 10Excellent
Generally a positive experience, marred by some service issues.
- Location10.0 / 10Excellent
The location is frequently praised for its convenience.
- Cleanliness8.9 / 10Excellent
Some guests reported dirty rooms and cleanliness issues.
- Service9.9 / 10Excellent
Most reviews highlight warm and helpful staff with a few exceptions.
- Room Quality9.9 / 10Excellent
Rooms were well-prepared and comfortable as per multiple reviews.
- Amenities9.9 / 10Excellent
The hotel offers excellent amenities and services.
- Value for Money9.4 / 10Excellent
Value perceived as high, despite a few complaints about service.
- Food and Beverage8.9 / 10Excellent
Breakfast was highlighted positively, but service inconsistencies reported.
Praised consistently
- Clean and staff
- Location
- Comfortable rooms
- Helpful and friendly staff
Complained about consistently
- Pathetic service in some instances
- Cleanliness issues reported
The Oberoi Mumbai in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Luxury and Convenience
The Oberoi, located in Mumbai's business district, offers luxury with an outdoor heated pool, spa, fitness center, and concierge service. The elegant rooms provide beautiful views, LCD TV, and en suite bathrooms with modern amenities.
Dining Experience
Guests can indulge in a culinary journey with 5 food and beverage options offering European, Asian, Indian, and Japanese cuisines. The Eau Bar features live Jazz music, while the Champagne Lounge offers an extensive selection of Champagne and teas.
Exceptional Services
With 24-hour services like spa treatments, butler service, laundry, and a travel desk, The Oberoi ensures a comfortable stay. Female butlers are available for solo female travelers, and a luxury retail arcade and Oberoi Spa are on-site for guests' enjoyment.
Experience luxury and convenience at The Oberoi, Mumbai. Book now for an unforgettable stay!
Facilities
83 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Packed lunches
- Spa/wellness center
- Currency exchange
- Babysitting/child services
- Valet parking
- Private parking
- Outdoor pool
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Concierge service
- Special diet menus - on request
- Allergy-free room
- Kid meals
- Kids' outdoor play equipment
- Lockers
- Wine/champagne
- Airport drop off
- Airport pick up
- Fruits
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Breakfast takeaway containers
- Tour/class on local culture
- Themed dinner nights
- Cooking class
Where it is, and what is near it
Address
Nariman PointMumbai 400 021
India
+91 22 6632 5757
Check-in & check-out
- Check-in from
- 02:00 PM
- Check-out by
- 12:00 PM
Nearest points of interest
Our supplier lists no landmark distances for this property — not zero landmarks nearby, simply no measured distances on file. Rather than estimate them from the coordinates, we leave it blank: the address above and the map are the reliable guide, and our Mumbai area notes cover what is worth walking to.
Where to stay in Mumbai — all 4 properties and the areas they sit in · Read the full Mumbai guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
The Oberoi Mumbai vs Taj Mahal Tower, Mumbai
Two Mumbai hotels from the same ingest sample — 5-star The Oberoi Mumbai against 5-star Taj Mahal Tower, Mumbai — compared on dated guest scores, not inventing rates or walks.
The other Mumbai hotels we cover
Taj Mahal Tower, Mumbai
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A 5-star Taj Mahal Tower, Mumbai at Apollo Bunder — Gateway of India at 0.1 km with a 9.2 headline from 7,116 reviews and high prices for specific rooms named in the cons.
Trident Bandra Kurla
5-star · Bandra Kurla
A 5-star Trident Bandra Kurla at C-56, G Block, Bandra Kurla Complex — no POI rows with a 9 headline from 4,299 reviews and cleanliness issues named in the cons.
Residency Hotel Fort
3-star · Fort
A 3-star Residency Hotel Fort at 26 Rustom Sidhwa Marg, Corner of D.N. Road, Fort — no POI rows with a 8.6 headline from 3,702 reviews and bathrooms need improvement named in the cons.
The Oberoi Mumbai — common questions
- How does The Oberoi Mumbai score with guests?
- Our hotel data provider returns 9.6 out of 10 from 2,769 reviews as of 27 January 2026. Location 10/10. Cleanliness 8.9/10. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- How close is The Oberoi Mumbai to the main sights?
- We cannot quote kilometre figures — this hotel has no POI rows in the ingest. Location scores 10 out of 10 from 2,769 reviews as of 27 January 2026. Plan walks on a map before you book around a tight itinerary.
- What time is check-in and check-out at The Oberoi Mumbai?
- Check-in is from 02:00 PM and check-out is by 12:00 PM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- Which airport is nearest to The Oberoi Mumbai?
- The supplier records BOM as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.