Penang hotels
Straits Garden Suites, Georgetown
A 4-star Straits Garden Suites, Georgetown at 349 Jalan Jelutong — no POI rows with a 8.7 headline from 3,768 reviews and unclean bedsheets named in the cons.
- 4-star (official classification)
- George Town
- Independent — no chain recorded
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Straits Garden Suites, Georgetown
Ad · affiliate links — we may earn a commission if you book through these links. It never changes the price you pay, and it never changes our verdict. How this works
No nightly price is quoted anywhere on this page: we hold no live rate for this property, and a rate printed into a static page is wrong within hours. These links open each partner’s own Penanghotel search — search for “Straits Garden Suites, Georgetown” when you land. We link to the search rather than to a deep link because no per-property deep-link parameter has been verified for these programmes, and a link that quietly lands on the wrong hotel would be worse than one extra step. Trip.com is listed first because it is the partner we work with directly; if the property is not on it, Booking.com carries the widest inventory of the three. We may earn a commission from any of them, and that does not change what this page says about the hotel.
Still comparing?
Open the partner’s whole Penang list and put it next to this one.
Should you book this hotel?
The verdict
Book Straits Garden Suites, Georgetown if a 8.7 headline from 3,768 fits your tolerance — accept unclean bedsheets, sofa bed issues as named trade-offs.
This seed has no POI distance rows for Straits Garden Suites, Georgetown, so we do not invent landmark kilometre claims. Location still scores 9.15 out of 10 in guest analysis.
The supplier rating is 8.7 out of 10 from 3,768 reviews, captured 7 January 2026. Cleanliness 8.34. Service 9.11. Pros name excellent location, helpful staff, comfortable rooms. Cons name unclean bedsheets, sofa bed issues, limited coffee or tea provided.
Filtered amenity facts include Swimming pool, Outdoor pool, Pool with view, Fitness facilities, Fitness center, Barber/beauty shop — we only cite what the seed lists.
Chain: none recorded. Check-in from 03:00 PM; check-out 12:00 PM.
Best for
- Travellers who want a 4-star with a 8.7 headline from 3,768 reviews
- Anyone comparing dated cleanliness and location category scores before booking
- Readers who will read named cons as carefully as the pros
Not for
- Anyone who needs verified landmark pins — none in this seed
- Guests who will not accept named cons such as unclean bedsheets
- Anyone treating star class alone as a cleanliness guarantee
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 8.7/10 from 3,768 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Straits Garden Suites, Georgetown
Synthesised from published guest reviews, last run 7 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Straits Garden Suites, Georgetown, captured on 2026-01-07. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience8.8 / 10Excellent
The overall experience was positive with many guests expressing satisfaction and likelihood to return.
- Location9.2 / 10Excellent
Many reviews highlighted the excellent location with proximity to amenities and attractions.
- Cleanliness8.3 / 10Good
Some guests noted unclean bedsheets and carpets, along with some issues in the bathroom.
- Service9.1 / 10Excellent
Guests appreciated the responsive staff and helpful management support.
- Room Quality8.6 / 10Excellent
Most guests found rooms comfortable with adequate size, though a few commented on minor issues.
- Amenities8.6 / 10Excellent
The presence of various amenities like Netflix and a washing machine were appreciated.
- Value for Money8.6 / 10Excellent
The overall sentiment indicated good value considering the offerings and location.
- Food and Beverage8.3 / 10Good
Some guests noted the absence of provided coffee or tea, impacting this rating.
Praised consistently
- Excellent location
- Helpful staff
- Comfortable rooms
- Good amenities
Complained about consistently
- Unclean bedsheets
- Sofa bed issues
- Limited coffee or tea provided
Straits Garden Suites, Georgetown in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Stunning Views & Relaxation
Enjoy breathtaking city views by the pool, stroll through lush gardens, and take advantage of convenient on-site parking.
Entertainment & Convenience
Guests can make the most of their stay with entertainment options such as a PS3 console, free WiFi, and family-friendly accommodations.
Comfort & Convenience
Feel right at home with fully equipped units featuring modern amenities like air conditioning, kitchen facilities, and cozy seating areas.
Experience the perfect blend of comfort and convenience at Straits Garden Suites, Georgetown. Book your stay now for an unforgettable holiday!
Facilities
58 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- Heating
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Soundproof rooms
- Children's playground
- Dry cleaning
- Games room
- Barber/beauty shop
- Non-smoking throughout
- Outdoor pool
- Accessible parking
- Street parking
- Minimarket on site
- Allergy-free room
- Pool with view
- Vending machine - drinks
- Vending machine - snacks
- Public Bath
- Sun loungers or beach chairs
- Sun umbrellas
- Shallow end
- Steam room
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- 24-hour security
- Thermometers for guests provided by property
- Key card access
Where it is, and what is near it
Address
349 Jalan JelutongPenang 11600
Malaysia
Check-in & check-out
- Check-in from
- 03:00 PM
- Latest arrival
- 12:00 AM
- Check-out by
- 12:00 PM
Nearest points of interest
Our supplier lists no landmark distances for this property — not zero landmarks nearby, simply no measured distances on file. Rather than estimate them from the coordinates, we leave it blank: the address above and the map are the reliable guide, and our Penang area notes cover what is worth walking to.
Where to stay in Penang — all 4 properties and the areas they sit in · Read the full Penang guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Straits Garden Suites, Georgetown vs Hompton Hotel by the Beach
Two Penang hotels from the same ingest sample — 4-star Straits Garden Suites, Georgetown against 4-star Hompton Hotel by the Beach — compared on dated guest scores, not inventing rates or walks.
The other Penang hotels we cover
Hompton Hotel by the Beach
4-star · Beach strip
A 4-star Hompton Hotel by the Beach at No 533, Jalan C.M. Hashim Tanjung Tokong — no POI rows with a 8.5 headline from 4,485 reviews and insect issues named in the cons.
Summer Tree Hotel Penang
3-star · George Town
A 3-star Summer Tree Hotel Penang at 52 Jalan Rangoon — no POI rows with a 7.9 headline from 3,283 reviews and cleanliness issues named in the cons.
Bayview Hotel Georgetown Penang
4-star · George Town
A 4-star Bayview Hotel Georgetown Penang at 25A Farquhar Street — no POI rows with a 7.4 headline from 6,478 reviews and cleanliness issues named in the cons.
Straits Garden Suites, Georgetown — common questions
- How does Straits Garden Suites, Georgetown score with guests?
- Our hotel data provider returns 8.7 out of 10 from 3,768 reviews as of 7 January 2026. Location 9.15/10. Cleanliness 8.34/10. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- How close is Straits Garden Suites, Georgetown to the main sights?
- We cannot quote kilometre figures — this hotel has no POI rows in the ingest. Location scores 9.15 out of 10 from 3,768 reviews as of 7 January 2026. Plan walks on a map before you book around a tight itinerary.
- What time is check-in and check-out at Straits Garden Suites, Georgetown?
- Check-in is from 03:00 PM and check-out is by 12:00 PM, with the latest accepted arrival at 12:00 AM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.