Siem Reap hotels
The Urban
A 4-star The Urban at No.120, Angkor Night Market Street, Stueng Thmei — no POI rows with a 9.5 headline from 5,640 reviews and rooms may lack space named in the cons.
- 4-star (official classification)
- Central Siem Reap
- Independent — no chain recorded
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for The Urban
Ad · affiliate links — we may earn a commission if you book through these links. It never changes the price you pay, and it never changes our verdict. How this works
No nightly price is quoted anywhere on this page: we hold no live rate for this property, and a rate printed into a static page is wrong within hours. These links open each partner’s own Siem Reaphotel search — search for “The Urban” when you land. We link to the search rather than to a deep link because no per-property deep-link parameter has been verified for these programmes, and a link that quietly lands on the wrong hotel would be worse than one extra step. Trip.com is listed first because it is the partner we work with directly; if the property is not on it, Booking.com carries the widest inventory of the three. We may earn a commission from any of them, and that does not change what this page says about the hotel.
Still comparing?
Open the partner’s whole Siem Reap list and put it next to this one.
Should you book this hotel?
The verdict
Book The Urban if a 9.5 headline from 5,640 fits your tolerance — accept rooms may lack space, pool temperature not ideal as named trade-offs.
This seed has no POI distance rows for The Urban, so we do not invent landmark kilometre claims. Location still scores 10 out of 10 in guest analysis.
The supplier rating is 9.5 out of 10 from 5,640 reviews, captured 7 December 2025. Cleanliness 9.5. Service 10. Pros name great location, amazing staff, good value for money. Cons name rooms may lack space, pool temperature not ideal.
Filtered amenity facts include Swimming pool, Outdoor pool, Plunge pool, Swimming pool toys, Kids' pool, Pool cover — we only cite what the seed lists.
Chain: none recorded. Check-in from 02:00 PM; check-out 12:00 PM.
Best for
- Travellers who want a 4-star with a 9.5 headline from 5,640 reviews
- Anyone comparing dated cleanliness and location category scores before booking
- Readers who will read named cons as carefully as the pros
Not for
- Anyone who needs verified landmark pins — none in this seed
- Guests who will not accept named cons such as rooms may lack space
- Anyone treating star class alone as a cleanliness guarantee
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 9.5/10 from 5,640 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at The Urban
Synthesised from published guest reviews, last run 7 December 2025. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for The Urban, captured on 2025-12-07. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience10.0 / 10Excellent
Most guests reported an enjoyable stay with a relaxing atmosphere.
- Location10.0 / 10Excellent
The location is perfect, with easy access to attractions while providing a quiet retreat.
- Cleanliness9.5 / 10Excellent
Rooms were clean and well maintained, contributing to the overall positive sentiment.
- Service10.0 / 10Excellent
The staff were incredibly friendly and attentive, enhancing the overall experience.
- Room Quality8.5 / 10Excellent
Some guests mentioned rooms being dark and lacking space for luggage.
- Amenities9.0 / 10Excellent
The pool area is nice but some guests found it too cold, which was disappointing.
- Value for Money9.5 / 10Excellent
The hotel provides excellent value, especially given the quality of service.
- Food and Beverage9.5 / 10Excellent
Meals received praise from multiple reviews, indicating good quality and variety.
Praised consistently
- Great location
- Amazing staff
- Good value for money
- Quiet and clean environment
Complained about consistently
- Rooms may lack space
- Pool temperature not ideal
The Urban in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Explore the City on Foot
Located in the city centre, "The Urban" is the perfect base for leisurely exploration. Just minutes away from the Old Market and Pub Street, immerse yourself in the vibrant surroundings on foot.
Sustainable StayNature Concept
Embrace a unique experience with "StayNature" at "The Urban." Contribute to a sustainable future by planting a tree during your stay. Join us in preserving and restoring nature for generations to come.
Convenient Amenities and Services
Enjoy air-conditioned rooms with modern amenities, a tour desk, and 24-hour reception for your convenience. Indulge in massage and laundry services, and savor delicious meals at the on-site restaurant.
Experience the essence of nature and city life combined at "The Urban." Book now for an unforgettable stay!
Facilities
97 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Garden
- Laundry
- Luggage storage
- Express check-in/check-out
- Cycling
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Horse riding
- Golf course
- Ironing service
- Car hire
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Currency exchange
- Valet parking
- Non-smoking throughout
- Private parking
- Outdoor pool
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Accessible parking
- Concierge service
- Special diet menus - on request
- Kid meals
- Snack bar
- ATM/cash machine on site
- Electric vehicle charging station
- Public transport tickets
- Pool bar
- Plunge pool
- Swimming pool toys
- Shuttle service (free)
- Outdoor furniture
- Sun loungers or beach chairs
- Picnic area
- Wine/champagne
- Sun umbrellas
- Fruits
- Shallow end
- Kids' pool
- Pool cover
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
- Walking tours
- Breakfast takeaway containers
- Bike tours
- Tour/class on local culture
- Mobile app for room service
- Live music/performance
- Themed dinner nights
- Happy hour
- Cooking class
Where it is, and what is near it
Address
No.120, Angkor Night Market Street, Stueng ThmeiSiem Reap
Cambodia
Check-in & check-out
- Check-in from
- 02:00 PM
- Check-out by
- 12:00 PM
Nearest points of interest
Our supplier lists no landmark distances for this property — not zero landmarks nearby, simply no measured distances on file. Rather than estimate them from the coordinates, we leave it blank: the address above and the map are the reliable guide, and our Siem Reap area notes cover what is worth walking to.
Where to stay in Siem Reap — all 4 properties and the areas they sit in · Read the full Siem Reap guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Eightfold Urban Resort vs The Urban
Two Siem Reap hotels from the same ingest sample — 5-star Eightfold Urban Resort against 4-star The Urban — compared on dated guest scores, not inventing rates or walks.
The other Siem Reap hotels we cover
Eightfold Urban Resort
5-star · Central Siem Reap
A 5-star Eightfold Urban Resort at Salakamreuk Rd — no POI rows with a 10 headline from 4,291 reviews and pool temperature slightly cold named in the cons.
Boutique Indochine d'Angkor
4-star · Central Siem Reap
A 4-star Boutique Indochine d'Angkor at BBU Road, Vihear Chen Village, Sangkat Svay Dangkum 3 floor — no POI rows with a 9.2 headline from 2,462 reviews and monotonous breakfast named in the cons.
The Twizt - Lifestyle Hostel & Hotel
3-star · Central Siem Reap
A 3-star The Twizt - Lifestyle Hostel & Hotel at 16th Avenue, Mondul II, Svay Dangkum, Siem Reap, Cambodia — no POI rows with a 8.9 headline from 2,678 reviews and rooms sometimes have cleanliness issues named in the cons.
The Urban — common questions
- How does The Urban score with guests?
- Our hotel data provider returns 9.5 out of 10 from 5,640 reviews as of 7 December 2025. Location 10/10. Cleanliness 9.5/10. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- How close is The Urban to the main sights?
- We cannot quote kilometre figures — this hotel has no POI rows in the ingest. Location scores 10 out of 10 from 5,640 reviews as of 7 December 2025. Plan walks on a map before you book around a tight itinerary.
- What time is check-in and check-out at The Urban?
- Check-in is from 02:00 PM and check-out is by 12:00 PM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.