Auckland hotels
Kiwi International Hotel
A 2-star Kiwi International Hotel at 411 Queen Street — no POI rows with a 7.5 headline from 5,734 reviews and poor cleanliness named in the cons.
- 2-star (official classification)
- CBD / SkyCity
- Independent — no chain recorded
- Nearest airport AKL
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Kiwi International Hotel
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Booking direct? +64 9 379 6487 — we earn nothing from this one, and direct rates sometimes include breakfast or free cancellation that an aggregated rate does not.
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The verdict
Book Kiwi International Hotel if a 7.5 headline from 5,734 fits your tolerance — accept poor cleanliness, rude service as named trade-offs.
This seed has no POI distance rows for Kiwi International Hotel, so we do not invent landmark kilometre claims. Location still scores 9 out of 10 in guest analysis.
The supplier rating is 7.5 out of 10 from 5,734 reviews, captured 7 January 2026. Cleanliness 5.5. Service 8. Pros name good location, friendly staff, affordable pricing. Cons name poor cleanliness, rude service, musty smell in rooms.
Filtered amenity facts include WiFi available, Free WiFi, Breakfast takeaway containers, Non-smoking rooms, 24-hour front desk, Heating — we only cite what the seed lists.
Chain: none recorded. Check-in from 02:00 PM; check-out 10:00 AM.
Best for
- Travellers who want a 2-star with a 7.5 headline from 5,734 reviews
- Anyone comparing dated cleanliness and location category scores before booking
- Readers who will read named cons as carefully as the pros
Not for
- Anyone who needs verified landmark pins — none in this seed
- Guests who will not accept named cons such as poor cleanliness
- Anyone treating star class alone as a cleanliness guarantee
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 7.5/10 from 5,734 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Kiwi International Hotel
Synthesised from published guest reviews, last run 7 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Kiwi International Hotel, captured on 2026-01-07. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience7.5 / 10Good
Mixed experiences; satisfactory for budget travelers despite some issues.
- Location9.0 / 10Excellent
The hotel is well located; close to amenities and convenient for first-time visitors.
- Cleanliness5.5 / 10Mixed
The room had hair on the pillows and a hole in the door, indicating poor cleanliness.
- Service8.0 / 10Good
Mixed reviews on service; some found staff friendly while others mentioned rudeness.
- Room Quality6.5 / 10Mixed
Issues noted with room quality, including musty smells and incorrect bed arrangements.
- Amenities7.0 / 10Good
Basic amenities were present, but the lack of air conditioning and poor wifi signal were drawbacks.
- Value for Money8.5 / 10Excellent
Generally considered affordable for the location and basic services offered.
- Food and Beverage8.0 / 10Good
No specific mentions, standard quality for this hotel tier.
Praised consistently
- Good location
- Friendly staff
- Affordable pricing
Complained about consistently
- Poor cleanliness
- Rude service
- Musty smell in rooms
Kiwi International Hotel in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Central Location on Queen Street
Located in the heart of Auckland city, Kiwi International Hotel offers quality and affordable accommodation right on the iconic Queen Street. With easy access to restaurants, bars, transport stops, and entertainment spots, you'll be at the center of it all.
Convenient Amenities
Enjoy fully serviced and quiet rooms equipped with heating, work desks, and some with flat-screen TVs and private bathrooms. Take advantage of shared laundry facilities, a lounge area with TV, and a helpful tour desk for travel arrangements.
Easy Access to Key Attractions
Explore Auckland effortlessly with the hotel's proximity to key attractions like the theatres and nightclubs on 'K' Road, SkyCity, Skytower, the Viaduct, and Spark Arena. Plus, with an airport bus stop right outside, your travel convenience is ensured.
Book your stay at Kiwi International Hotel for a memorable Auckland experience.
Facilities
44 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Meeting/banquet facilities
- Billiards
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Vending machine - drinks
- Vending machine - snacks
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
Where it is, and what is near it
Address
411 Queen StreetAuckland 68241
New Zealand
+64 9 379 6487
Check-in & check-out
- Check-in from
- 02:00 PM
- Check-out by
- 10:00 AM
Nearest points of interest
Our supplier lists no landmark distances for this property — not zero landmarks nearby, simply no measured distances on file. Rather than estimate them from the coordinates, we leave it blank: the address above and the map are the reliable guide, and our Auckland area notes cover what is worth walking to.
Where to stay in Auckland — all 4 properties and the areas they sit in · Read the full Auckland guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
The Chancellor on Hobson vs Kiwi International Hotel
Two Auckland hotels from the same ingest sample — 4-star The Chancellor on Hobson against 2-star Kiwi International Hotel — compared on dated guest scores, not inventing rates or walks.
The other Auckland hotels we cover
SkyCity Hotel Auckland
5-star · CBD / SkyCity
A 5-star SkyCity Hotel Auckland at Cnr of Victoria & Federal Streets — no POI rows with a 8.6 headline from 8,787 reviews and cleanliness issues named in the cons.
Auckland Rose Park Hotel
4-star · Rose Park
A 4-star Auckland Rose Park Hotel at 92-102 Gladstone Road, Parnell — no POI rows with a 8.3 headline from 7,537 reviews and rude restaurant staff named in the cons.
The Chancellor on Hobson
4-star · CBD / SkyCity
A 4-star The Chancellor on Hobson at 1 Hobson Street — no POI rows with a 7.6 headline from 5,424 reviews and cleanliness issues named in the cons.
Kiwi International Hotel — common questions
- How does Kiwi International Hotel score with guests?
- Our hotel data provider returns 7.5 out of 10 from 5,734 reviews as of 7 January 2026. Location 9/10. Cleanliness 5.5/10. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- How close is Kiwi International Hotel to the main sights?
- We cannot quote kilometre figures — this hotel has no POI rows in the ingest. Location scores 9 out of 10 from 5,734 reviews as of 7 January 2026. Plan walks on a map before you book around a tight itinerary.
- What time is check-in and check-out at Kiwi International Hotel?
- Check-in is from 02:00 PM and check-out is by 10:00 AM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- Which airport is nearest to Kiwi International Hotel?
- The supplier records AKL as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.