Auckland hotels
The Chancellor on Hobson
A 4-star The Chancellor on Hobson at 1 Hobson Street — no POI rows with a 7.6 headline from 5,424 reviews and cleanliness issues named in the cons.
- 4-star (official classification)
- CBD / SkyCity
- Independent — no chain recorded
- Nearest airport AKL
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for The Chancellor on Hobson
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Booking direct? +64 9 356 1000 — we earn nothing from this one, and direct rates sometimes include breakfast or free cancellation that an aggregated rate does not.
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The verdict
Book The Chancellor on Hobson if a 7.6 headline from 5,424 fits your tolerance — accept cleanliness issues, soft beds as named trade-offs.
This seed has no POI distance rows for The Chancellor on Hobson, so we do not invent landmark kilometre claims. Location still scores 8.57 out of 10 in guest analysis.
The supplier rating is 7.6 out of 10 from 5,424 reviews, captured 10 January 2026. Cleanliness 6.06. Service 8.53. Pros name great service, convenient location, good amenities. Cons name cleanliness issues, soft beds, high parking fees.
Filtered amenity facts include Swimming pool, Heated pool, Indoor pool, Spa/wellness center, Fitness facilities, Fitness center — we only cite what the seed lists.
Chain: none recorded. Check-in from 02:00 PM; check-out 10:00 AM.
Best for
- Travellers who want a 4-star with a 7.6 headline from 5,424 reviews
- Anyone comparing dated cleanliness and location category scores before booking
- Readers who will read named cons as carefully as the pros
Not for
- Anyone who needs verified landmark pins — none in this seed
- Guests who will not accept named cons such as cleanliness issues
- Anyone treating star class alone as a cleanliness guarantee
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 7.6/10 from 5,424 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at The Chancellor on Hobson
Synthesised from published guest reviews, last run 10 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for The Chancellor on Hobson, captured on 2026-01-10. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience7.5 / 10Good
Overall experience was improved by location and service despite cleanliness issues.
- Location8.6 / 10Excellent
Location received positive remarks for its proximity to attractions.
- Cleanliness6.1 / 10Mixed
Multiple reviews mentioned mould, unpleasant smells, and dirty showers.
- Service8.5 / 10Excellent
Staff were frequently noted for being helpful and accommodating.
- Room Quality7.0 / 10Good
Some rooms were appreciated, but issues with cleanliness impacted overall room quality.
- Amenities7.5 / 10Good
Amenities like the pool and gym were well-received despite some issues.
- Value for Money8.0 / 10Good
Good value given the competitive location and amenities.
- Food and Beverage7.6 / 10Good
No specific mention of food quality but amenities were generally adequate.
Praised consistently
- Great service
- Convenient location
- Good amenities
Complained about consistently
- Cleanliness issues
- Soft beds
- High parking fees
The Chancellor on Hobson in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Luxurious Accommodation with Stunning Views
Hotel Grand Chancellor Auckland City offers a prime location overlooking Viaduct Harbour, providing guests with breathtaking city or harbour views from their private balconies. The well-appointed rooms feature kitchenettes or fully equipped kitchens, ensuring a comfortable stay.
Top-Notch Amenities for Ultimate Relaxation
Guests can enjoy the convenience of a fitness centre, indoor swimming pool, sauna, and spa pool, perfect for unwinding after a day of exploring the city. The hotel also provides access to a business centre and meeting facilities for corporate travelers.
Unbeatable Location and Accessibility
Located in Auckland CBD, the hotel is a short walk from iconic landmarks like the Sky Tower and in close proximity to shopping, dining, and transportation options. With attractions like the Civic Theatre and Vector Arena just minutes away, Hotel Grand Chancellor is the perfect choice for both leisure and business travelers.
Ready to experience luxury and convenience at Hotel Grand Chancellor Auckland City? Book your stay now!
Facilities
42 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Fax/photocopying
- Hot tub/Jacuzzi
- Sauna
- Dry cleaning
- Spa/wellness center
- Non-smoking throughout
- Private parking
- Daily housekeeping
- Designated smoking area
- Parking garage
- Heated pool
- Indoor pool
- Wine/champagne
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- CCTV in common areas
- Key card access
Where it is, and what is near it
Address
1 Hobson StreetAuckland 1010
New Zealand
+64 9 356 1000
Check-in & check-out
- Check-in from
- 02:00 PM
- Check-out by
- 10:00 AM
Nearest points of interest
Our supplier lists no landmark distances for this property — not zero landmarks nearby, simply no measured distances on file. Rather than estimate them from the coordinates, we leave it blank: the address above and the map are the reliable guide, and our Auckland area notes cover what is worth walking to.
Where to stay in Auckland — all 4 properties and the areas they sit in · Read the full Auckland guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
The Chancellor on Hobson vs Kiwi International Hotel
Two Auckland hotels from the same ingest sample — 4-star The Chancellor on Hobson against 2-star Kiwi International Hotel — compared on dated guest scores, not inventing rates or walks.
The other Auckland hotels we cover
SkyCity Hotel Auckland
5-star · CBD / SkyCity
A 5-star SkyCity Hotel Auckland at Cnr of Victoria & Federal Streets — no POI rows with a 8.6 headline from 8,787 reviews and cleanliness issues named in the cons.
Auckland Rose Park Hotel
4-star · Rose Park
A 4-star Auckland Rose Park Hotel at 92-102 Gladstone Road, Parnell — no POI rows with a 8.3 headline from 7,537 reviews and rude restaurant staff named in the cons.
Kiwi International Hotel
2-star · CBD / SkyCity
A 2-star Kiwi International Hotel at 411 Queen Street — no POI rows with a 7.5 headline from 5,734 reviews and poor cleanliness named in the cons.
The Chancellor on Hobson — common questions
- How does The Chancellor on Hobson score with guests?
- Our hotel data provider returns 7.6 out of 10 from 5,424 reviews as of 10 January 2026. Location 8.57/10. Cleanliness 6.06/10. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- How close is The Chancellor on Hobson to the main sights?
- We cannot quote kilometre figures — this hotel has no POI rows in the ingest. Location scores 8.57 out of 10 from 5,424 reviews as of 10 January 2026. Plan walks on a map before you book around a tight itinerary.
- What time is check-in and check-out at The Chancellor on Hobson?
- Check-in is from 02:00 PM and check-out is by 10:00 AM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- Which airport is nearest to The Chancellor on Hobson?
- The supplier records AKL as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.