Nairobi hotels
ibis Styles - Nairobi, Westlands
A 3-star ibis Styles - Nairobi, Westlands at Rhapta Road — no POI rows with a 8 headline from 2,316 reviews and issues with food quality named in the cons.
- 3-star (official classification)
- Westlands
- ibis Styles
- Nearest airport NBO
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
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The verdict
Book ibis Styles - Nairobi, Westlands if a 8 headline from 2,316 fits your tolerance — accept issues with food quality, additional charges for guests as named trade-offs.
This seed has no POI distance rows for ibis Styles - Nairobi, Westlands, so we do not invent landmark kilometre claims. Location still scores 8.65 out of 10 in guest analysis.
The supplier rating is 8 out of 10 from 2,316 reviews, captured 12 December 2025. Cleanliness 7.64. Service 8.61. Pros name great service, welcoming staff. Cons name issues with food quality, additional charges for guests.
Filtered amenity facts include Fitness facilities, Fitness center, Restaurant, Bar, Snack bar, Screens / Barriers between staff and guests for safety — we only cite what the seed lists.
Chain: ibis Styles. Check-in from 12:00 PM; check-out 10:00 AM.
Best for
- Travellers who want a 3-star with a 8 headline from 2,316 reviews
- Anyone comparing dated cleanliness and location category scores before booking
- Readers who will read named cons as carefully as the pros
Not for
- Anyone who needs verified landmark pins — none in this seed
- Guests who will not accept named cons such as issues with food quality
- Anyone treating star class alone as a cleanliness guarantee
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 8.0/10 from 2,316 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at ibis Styles - Nairobi, Westlands
Synthesised from published guest reviews, last run 12 December 2025. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for ibis Styles - Nairobi, Westlands, captured on 2025-12-12. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience8.1 / 10Good
Most guests left with positive remarks about their experience, with some exceptions noted.
- Location8.7 / 10Excellent
The location is frequently described as convenient and suitable for business, enhancing the overall stay.
- Cleanliness7.6 / 10Good
Several reviews highlighted cleanliness positively, but one user noted limited washroom items and excessively salted food.
- Service8.6 / 10Excellent
Multiple reviews praise the friendliness and professionalism of the staff, particularly mentioning several team members by name.
- Room Quality7.6 / 10Good
The rooms are described as clean, but some guests found aspects like furniture arrangements less than ideal.
- Amenities8.1 / 10Good
Amenities were generally well-received, although some guests expressed dissatisfaction with room service billing practices.
- Value for Money8.1 / 10Good
The hotel is noted for offering good value, though a negative comment about additional charges for guests may impact perception.
- Food and Beverage7.1 / 10Good
While the food was praised in some reviews, others criticized it for being excessively salted and overly dry.
Praised consistently
- Great service
- Welcoming staff
Complained about consistently
- Issues with food quality
- Additional charges for guests
ibis Styles - Nairobi, Westlands in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Stylish Accommodation in the Heart of Nairobi
Modern Rooms with City Views: Enjoy the comfort of well-equipped rooms with flat-screen TVs, sitting areas, and private bathrooms, offering stunning views of the city.
Delicious Dining Options: Indulge in a variety of breakfast choices, including continental, full English/Irish, vegan, and vegetarian options, served daily at the on-site restaurant.
Convenient Amenities and Services: Benefit from free WiFi, private parking, and a helpful 24-hour front desk staff fluent in English and Swahili, ready to assist with any queries and tour arrangements.
Experience the vibrant city of Nairobi from the stylish ibis Styles - Nairobi Westlands. Book now for an unforgettable stay!
Facilities
95 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Family rooms
- Garden
- BBQ facilities
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Packed lunches
- Currency exchange
- Private parking
- Daily housekeeping
- Designated smoking area
- Accessible parking
- Street parking
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Snack bar
- Electric vehicle charging station
- Toilet with grab rails
- Indoor play area
- Public transport tickets
- Kid-friendly buffet
- Evening entertainment
- Nightclub/DJ
- Outdoor furniture
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Shuttle service
- Game drives
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
- Live music/performance
- Themed dinner nights
- Broadcast Live sport events
- Happy hour
Where it is, and what is near it
Address
Rhapta RoadNairobi 00800
Kenya
+254 20 5147500
Check-in & check-out
- Check-in from
- 12:00 PM
- Latest arrival
- 12:00 AM
- Check-out by
- 10:00 AM
Nearest points of interest
Our supplier lists no landmark distances for this property — not zero landmarks nearby, simply no measured distances on file. Rather than estimate them from the coordinates, we leave it blank: the address above and the map are the reliable guide, and our Nairobi area notes cover what is worth walking to.
Where to stay in Nairobi — all 4 properties and the areas they sit in · Read the full Nairobi guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
ibis Styles - Nairobi, Westlands vs La Maison Royale
Two Nairobi hotels from the same ingest sample — 3-star ibis Styles - Nairobi, Westlands against 3-star La Maison Royale — compared on dated guest scores, not inventing rates or walks.
The other Nairobi hotels we cover
Radisson Blu Hotel & Residence Nairobi Arboretum
5-star · Arboretum
A 5-star Radisson Blu Hotel & Residence Nairobi Arboretum at Arboretum Road — no POI rows with a 9.6 headline from 1,570 reviews and some distance from city center named in the cons.
Best Western Plus Meridian Hotel
4-star · Muranga Road
A 4-star Best Western Plus Meridian Hotel at 6 Muranga Road — no POI rows with a 9 headline from 3,966 reviews and inconsistent room maintenance named in the cons.
La Maison Royale
3-star · Westlands
A 3-star La Maison Royale at 09 Mogotio Road, Westlands — no POI rows with a 7.3 headline from 1,512 reviews and dirty linens named in the cons.
ibis Styles - Nairobi, Westlands — common questions
- How does ibis Styles - Nairobi, Westlands score with guests?
- Our hotel data provider returns 8 out of 10 from 2,316 reviews as of 12 December 2025. Location 8.65/10. Cleanliness 7.64/10. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- How close is ibis Styles - Nairobi, Westlands to the main sights?
- We cannot quote kilometre figures — this hotel has no POI rows in the ingest. Location scores 8.65 out of 10 from 2,316 reviews as of 12 December 2025. Plan walks on a map before you book around a tight itinerary.
- What time is check-in and check-out at ibis Styles - Nairobi, Westlands?
- Check-in is from 12:00 PM and check-out is by 10:00 AM, with the latest accepted arrival at 12:00 AM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- Which airport is nearest to ibis Styles - Nairobi, Westlands?
- The supplier records NBO as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.