Nairobi hotels
Radisson Blu Hotel & Residence Nairobi Arboretum
A 5-star Radisson Blu Hotel & Residence Nairobi Arboretum at Arboretum Road — no POI rows with a 9.6 headline from 1,570 reviews and some distance from city center named in the cons.
- 5-star (official classification)
- Arboretum
- Radisson Blu
- Nearest airport NBO
Written by the TravelShifu editorial team · last checked · hotel method
Desk assessmentWe have not stayed here. This verdict is built from the property’s own records and third-party guest reviews, read in full — including the complaints.
Check rates for Radisson Blu Hotel & Residence Nairobi Arboretum
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Booking direct? +254 709 031000 — we earn nothing from this one, and direct rates sometimes include breakfast or free cancellation that an aggregated rate does not.
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The verdict
Book Radisson Blu Hotel & Residence Nairobi Arboretum if a 9.6 headline from 1,570 fits your tolerance — accept some distance from city center, pool area may feel small as named trade-offs.
This seed has no POI distance rows for Radisson Blu Hotel & Residence Nairobi Arboretum, so we do not invent landmark kilometre claims. Location still scores 9.29 out of 10 in guest analysis.
The supplier rating is 9.6 out of 10 from 1,570 reviews, captured 8 January 2026. Cleanliness 9.48. Service 9.99. Pros name excellent service, clean and comfortable rooms. Cons name some distance from city center, pool area may feel small.
Filtered amenity facts include Swimming pool, Outdoor pool, Heated pool, Spa/wellness center, Fitness facilities, Fitness center — we only cite what the seed lists.
Chain: Radisson Blu. Check-in from 02:00 PM; check-out 12:00 PM.
Best for
- Travellers who want a 5-star with a 9.6 headline from 1,570 reviews
- Anyone comparing dated cleanliness and location category scores before booking
- Readers who will read named cons as carefully as the pros
Not for
- Anyone who needs verified landmark pins — none in this seed
- Guests who will not accept named cons such as some distance from city center
- Anyone treating star class alone as a cleanliness guarantee
Verdict last reviewed . Rates, refurbishments and management change — re-check anything time-sensitive before booking.
The supplier’s overall score
Third-party guest reviews: 9.6/10 from 1,570 reviews — as of
This is an aggregate of published guest reviews from other booking sites, not a TravelShifu rating. We do not average it with anything, and we never restate it as structured data — Google’s review-snippet guidance says not to aggregate ratings from other websites, and every score we hold is somebody else’s.
What guests actually say
Guest sentiment at Radisson Blu Hotel & Residence Nairobi Arboretum
Synthesised from published guest reviews, last run 8 January 2026. Scores are our reading of recurring themes, not an average of star ratings.
Every score and every phrase in this section is the guest analysis from our hotel data provider for Radisson Blu Hotel & Residence Nairobi Arboretum, captured on 2026-01-08. TravelShifu did not compute these numbers, average them, or edit the wording.
- Overall Experience9.8 / 10Excellent
Overall experiences were overwhelmingly positive, leading to a strong desire to return.
- Location9.3 / 10Excellent
The location was generally well-received, although some noted it was a bit far from the city center.
- Cleanliness9.5 / 10Excellent
Most reviews praised the cleanliness of the rooms, highlighting the attention to detail from the staff.
- Service10.0 / 10Excellent
The staff was consistently described as amazing, attentive, and friendly, with a strong emphasis on service quality.
- Room Quality9.7 / 10Excellent
Rooms were frequently described as spacious, comfortable, and well-equipped.
- Amenities9.3 / 10Excellent
The hotel offered good amenities, though some guests felt the pool area was small.
- Value for Money9.6 / 10Excellent
Many guests felt they received excellent value for their stay, particularly with brunch offerings.
- Food and Beverage9.6 / 10Excellent
The breakfast and brunch received high praise for variety and quality.
Praised consistently
- Excellent service
- Clean and comfortable rooms
Complained about consistently
- Some distance from city center
- Pool area may feel small
Radisson Blu Hotel & Residence Nairobi Arboretum in photos
Supplied by the property through our hotel data provider and served from its own CDN.
What the property says about itself
The supplier’s own copy, reproduced unedited. It is marketing — the verdict above is ours.
Luxurious Accommodation with Private Balconies
Experience unparalleled luxury at Radisson Blu Hotel & Residence Nairobi Arboretum with each room featuring a private balcony offering stunning views of the pool or the Arboretum Flora. Enjoy top-notch amenities including a flat screen TV, rain shower, and exclusive bathroom amenities for a truly indulgent stay.
Relaxation and Wellness Facilities
Unwind and rejuvenate at our hotel's treatment rooms, steam room, sauna, and heated swimming pool. Whether you prefer a pampering session or a refreshing dip, our facilities are designed to cater to your relaxation needs. Plus, enjoy complimentary WiFi and convenient on-site parking during your stay.
Culinary Delights and 24-Hour Fitness
Indulge in delectable continental and super breakfast options at The Fire Lake and Grill House, and savor a variety of teas at The Arborista Coffee Lounge. Stay active at our fully equipped 24-hour gym and explore nearby attractions such as the Kenyatta International Conference Centre and Nairobi National Museum. Book your stay now for an unforgettable experience at Radisson Blu Hotel Nairobi!
Facilities
108 facilities as listed by the property. Shown in full rather than filtered: the same list is what the structured data on this page claims, so trimming it here would make the markup say more than the page does.
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Garden
- BBQ facilities
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Currency exchange
- Non-smoking throughout
- Private parking
- Outdoor pool
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Accessible parking
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Parking garage
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Snack bar
- ATM/cash machine on site
- Heated pool
- Toilet with grab rails
- Kid-friendly buffet
- Evening entertainment
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Outdoor furniture
- Sun loungers or beach chairs
- Picnic area
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Steam room
- Fitness/spa locker rooms
- Personal trainer
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Breakfast takeaway containers
- Key card access
- Live music/performance
- Broadcast Live sport events
- Happy hour
Where it is, and what is near it
Address
Arboretum RoadNairobi
Kenya
+254 709 031000
Check-in & check-out
- Check-in from
- 02:00 PM
- Latest arrival
- 03:30 PM
- Check-out by
- 12:00 PM
Nearest points of interest
Our supplier lists no landmark distances for this property — not zero landmarks nearby, simply no measured distances on file. Rather than estimate them from the coordinates, we leave it blank: the address above and the map are the reliable guide, and our Nairobi area notes cover what is worth walking to.
Where to stay in Nairobi — all 4 properties and the areas they sit in · Read the full Nairobi guide
Conditions worth reading before you book
The property’s own notice, reproduced unedited. Deposits, card rules and pet charges live here.
Head to head
Radisson Blu Hotel & Residence Nairobi Arboretum vs Best Western Plus Meridian Hotel
Two Nairobi hotels from the same ingest sample — 5-star Radisson Blu Hotel & Residence Nairobi Arboretum against 4-star Best Western Plus Meridian Hotel — compared on dated guest scores, not inventing rates or walks.
The other Nairobi hotels we cover
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A 4-star Best Western Plus Meridian Hotel at 6 Muranga Road — no POI rows with a 9 headline from 3,966 reviews and inconsistent room maintenance named in the cons.
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3-star · Westlands
A 3-star ibis Styles - Nairobi, Westlands at Rhapta Road — no POI rows with a 8 headline from 2,316 reviews and issues with food quality named in the cons.
La Maison Royale
3-star · Westlands
A 3-star La Maison Royale at 09 Mogotio Road, Westlands — no POI rows with a 7.3 headline from 1,512 reviews and dirty linens named in the cons.
Radisson Blu Hotel & Residence Nairobi Arboretum — common questions
- How does Radisson Blu Hotel & Residence Nairobi Arboretum score with guests?
- Our hotel data provider returns 9.6 out of 10 from 1,570 reviews as of 8 January 2026. Location 9.29/10. Cleanliness 9.48/10. We have not stayed — this is a desk assessment from our hotel data provider’s dated guest analysis on the page.
- How close is Radisson Blu Hotel & Residence Nairobi Arboretum to the main sights?
- We cannot quote kilometre figures — this hotel has no POI rows in the ingest. Location scores 9.29 out of 10 from 1,570 reviews as of 8 January 2026. Plan walks on a map before you book around a tight itinerary.
- What time is check-in and check-out at Radisson Blu Hotel & Residence Nairobi Arboretum?
- Check-in is from 02:00 PM and check-out is by 12:00 PM, with the latest accepted arrival at 03:30 PM. These are the property's own published times as published by the property to our hotel data provider. Luggage storage is listed among the facilities.
- Which airport is nearest to Radisson Blu Hotel & Residence Nairobi Arboretum?
- The supplier records NBO as the served airport for this property. That is the airport code our hotel data provider associates with the hotel, not a measured distance — check the route for your own arrival time before you rely on it.